Chapman Dodge Chrysler Jeep Ram Scottsdale

Bill W. I had just moved from Georgia to Arizona and was pleased to find a service center that treated me like I'd been here forever. Bill was very kind and k I had just moved from Georgia to Arizona and was pleased to find a service center that treated me like I'd been here forever. Bill was very kind and knowledgable. He broke down the problem so that I could understand and then made suggestions on things that I could improve. I will definitely go back. More

Leslie Horne - Great Customer Service To start off, I would like to say I had the BEST car buying experience ever. I filled out the application online and received a call from Leslie withi To start off, I would like to say I had the BEST car buying experience ever. I filled out the application online and received a call from Leslie within an hour. I was a little skeptical, because I wasn't sure I wanted to buy a car but needed to. When I say she was so patient, kind and caring throughout the whole process. She treated me as family and not just another customer to make money off of. She never gave up even after i had. And you know what, she was able to get me in a vehicle I wanted with less miles and a payment I was comfortable with. She has since followed up to make sure everything is still going ok and it is. I would recommend Chapman and Leslie Horne to anyone that is looking to receive outstanding customer service and a friend with a warm hug and hello. Leslie you were great and I really appreciate you as a person and as my saleswoman. More

Leo is a find I have a service contract with Jeep and it was not correctly inputted into my file via Jeep Customer Care. Leo was patient and handled my concern and I have a service contract with Jeep and it was not correctly inputted into my file via Jeep Customer Care. Leo was patient and handled my concern and service expertly. It's really fun to work with a caring professional; great way to start the day! 2017 Jeep Rubi Hard Rock More

Outstanding customer service. I was greeted by Dave Colwel and he and Brad got my truck problem diagnosed rapidly. It turned out to be a bit complicated but they got it resolved. I I was greeted by Dave Colwel and he and Brad got my truck problem diagnosed rapidly. It turned out to be a bit complicated but they got it resolved. I felt they put my satisfaction first and made everything happen. Great people More

Excellent Customer Service I made an appointment with Blaine over the phone for an oil change and tire rotation on my 2016 Challenger R/T. He was very professional and courteous I made an appointment with Blaine over the phone for an oil change and tire rotation on my 2016 Challenger R/T. He was very professional and courteous. I had my car back within the hour and it was squeaky clean. The staff were all excellent. I will definitely be coming back here for all my future service. Thank you Blaine! More

Excellent customer service Excellent customer Service! Time was fast everyone was friendly. Only issue was tire pressure was inaccurate on every time and I had to drive to disco Excellent customer Service! Time was fast everyone was friendly. Only issue was tire pressure was inaccurate on every time and I had to drive to discount tire to get it readjusted and reset. Time out of my day I didn't want to spend. Over all great service!! More

Service I'd like to thank Bill Wardingley for helping me and the great customer service he provided. I bought my first Jeep Wrangler a few years ago and I was I'd like to thank Bill Wardingley for helping me and the great customer service he provided. I bought my first Jeep Wrangler a few years ago and I wasn't sure of what services needed to get done at the milage intervals and he helped me out and gave me honest answers. I really appreciated it since I don't want to break the bank. More

See Dave for Jeep Service It was a pleasure to have my 16 Jeep Summit serviced at Chapman. Dave, my service writer was so friendly and easy to work with. It was a pleasure to have my 16 Jeep Summit serviced at Chapman. Dave, my service writer was so friendly and easy to work with. More

New to us Jeep We dealt with Josh Salter at Chapman Volkswagen. Saw a Jeep we liked online, called about it, and within a few minutes Josh got back to me with a grea We dealt with Josh Salter at Chapman Volkswagen. Saw a Jeep we liked online, called about it, and within a few minutes Josh got back to me with a great out the door offer. When we arrived all paperwork was ready and in order. Great experience and I would highly recommend this dealership. More

Service Department Bill Wardingley was extremely helpful in allowing me to drop off my car at my convenience. He was also very honest with me in trying to reduce the cos Bill Wardingley was extremely helpful in allowing me to drop off my car at my convenience. He was also very honest with me in trying to reduce the cost to as low as it could be. I will be sure to leave my car with him again! More