Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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Excellent Service Chapman Dodge has some of the best technicians there are. They are always courteous and helpful. Dave has been my service manager for years, very know Chapman Dodge has some of the best technicians there are. They are always courteous and helpful. Dave has been my service manager for years, very knowledgeable. More
Always Great Service from Bill Bill in the service department at Chapman provides the best service I have ever had at a dealership. He makes it very easy to schedule maintenance via Bill in the service department at Chapman provides the best service I have ever had at a dealership. He makes it very easy to schedule maintenance via text messaging. Anytime I have an issue with my Jeep Cherokee he gets me in right away and provides a shuttle so I don’t have to wait around. I highly recommend using Bill over at Chapman. More
Excellent Service I continue to take my vehicle to Chapman Dodge Scottsdale because of the excellent customer and vehicle service that I receive. Dave Colwell is the b I continue to take my vehicle to Chapman Dodge Scottsdale because of the excellent customer and vehicle service that I receive. Dave Colwell is the best service advisor I have ever had! Thanks for keeping my favorite truck in tip top shape! More
Great customer service Dave Colwell’s professionalism and friendly demeanor made my visit a positive experience. The new facility is in good location easy access from the Dave Colwell’s professionalism and friendly demeanor made my visit a positive experience. The new facility is in good location easy access from the 101 price freeway. The building and amenities are nice and I’m very happy they offer a quick shuttle service. Thanks! More
Awesome service manager Blaine.Blaine Blaine was very helpful from the moment I got there until the moment I left..He was respectful and considerate and answered all of my questions. I wil Blaine was very helpful from the moment I got there until the moment I left..He was respectful and considerate and answered all of my questions. I will certainly use this service again. Thank you Blaine. Respectfully, Joe Misseri More
Service Visit First time at this dealership. Location off the 101 is extremely convenient. Took my Jeep in for an oil change & a recall. Everyone I was exposed to w First time at this dealership. Location off the 101 is extremely convenient. Took my Jeep in for an oil change & a recall. Everyone I was exposed to was polite & professional. No pressure in not pursuing the numerous suggested maintenance from the manufacturer. Didn’t have to wait to drop it off or pick it up. Thank you Leo! More
Above and Beyond Dan Boardman did an outstanding job doing the repairs I asked for and even found something necessary covered by warranty. Thank you for your excellent Dan Boardman did an outstanding job doing the repairs I asked for and even found something necessary covered by warranty. Thank you for your excellent customer service!! More
Jeep recall and other servcies rendered I have worked with Dave Colwell since we have owned our 2012 Jeep Grand Cherokee and I appreciate his description of service performed and overall a I have worked with Dave Colwell since we have owned our 2012 Jeep Grand Cherokee and I appreciate his description of service performed and overall attention to additional details. Always on time and estimated wait is always accurate. I really like Dave. More
Headlight change Drove into Service area to have a headlight replaced, before I came to a full stop and roll down my window, Leo greeted me with a friendly and enthusi Drove into Service area to have a headlight replaced, before I came to a full stop and roll down my window, Leo greeted me with a friendly and enthusiastic hello, what can I do for you...within 10 seconds, he had told me "no problem, it's easy", whisped my 2013 Dodge Ram 1500 away to the back, and withing about 15 minutes, had it pulled back around...DONE!!! If only ALL car service experiences were like that one !!! FANTASTIC !!!! THANKS LEO !!!!! More
Happy with the Service I scheduled an appointment online the night before, and was greeted the next morning by two attentive, friendly employees. Dave and the Chapman Jeep c I scheduled an appointment online the night before, and was greeted the next morning by two attentive, friendly employees. Dave and the Chapman Jeep crew, including the morning shuttle driver made this type of experience very easy on my day off. It reminded me of curbside service when attending a banquet. They've taken very good care of my needs on a warranty coverage replacement, brake fluid flush, oil change, car wash, and an extra request to remove a decal, at no cost. By the way, this was my first visit at their new facility and I'm impressed with the employees I came across during the morning and latter afternoon to assure I was being helped. I'm happy! More