Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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All maintenance done satisfactorily. All work done that needed to be done, plus car was washed and cleaned inside and out. I have been going to Chapman since 1993 when I purchased my firs All work done that needed to be done, plus car was washed and cleaned inside and out. I have been going to Chapman since 1993 when I purchased my first Jeep - a Jeep Cherokee. Have had my present Jeep Liberty since 2012. More
good job, and they even washed my van. I alway s see Dave Colwell when I have my vehicle serviced. They also clean my vehicle inside and out.The dealership also has a nice lounge area. I alway s see Dave Colwell when I have my vehicle serviced. They also clean my vehicle inside and out.The dealership also has a nice lounge area. More
Service with a smile. I recently had some work performed on my JEEP, 1st time servicing at the Chapman Scottsdale location so I didn't know what to expect. Renee helped I recently had some work performed on my JEEP, 1st time servicing at the Chapman Scottsdale location so I didn't know what to expect. Renee helped me setup the appointment, she was very friendly and helpful. On the day of the appointment, I was greeted by Dave C. He walked me through the services that were scheduled, and gave me a diagnostic reading by the time we arrived at his desk. Gave me a estimated completion time, offered me a ride and I was on my way. Good experience, my new dealership. More
2016 Ram 1500 Brought my Ram in for regular service. Dave Colwell provided an excellent customer service experience. He pointed out that my tires were wearing unev Brought my Ram in for regular service. Dave Colwell provided an excellent customer service experience. He pointed out that my tires were wearing unevenly and recommended an alignment. The oil change, tire rotation and alignment were done within an hour and a half and Dave kept me updated via text messages the entire time as I waited. Dave was very personable and professional. More
Efficient and friendly service Brought my SRT to Dave Colwell for “not real cold AC”. After a brief discussion about what that could mean, I left knowing it would get fixed correctl Brought my SRT to Dave Colwell for “not real cold AC”. After a brief discussion about what that could mean, I left knowing it would get fixed correctly. Dave has always been a customer centric service advisor and I appreciate that. We as customers don’t always like the answers we hear to what takes to keep our cars running but for me, I just want honesty and I believe you get that from the Chapman Service Team... More
2013 Jeep Grand Cherokee Came in for regularly scheduled oil change/air filter and to have some manufacturer recalled parts inspected and replaced. Bill W. was quick, user fri Came in for regularly scheduled oil change/air filter and to have some manufacturer recalled parts inspected and replaced. Bill W. was quick, user friendly and attentive before, during and after my appointment. I was in and out in a few hours work time. More
window malfunction I experienced a window malfunction on my brand new ram bighorn. I called Chapman dodge Scottsdale and they were very accommodating. Bill and his team I experienced a window malfunction on my brand new ram bighorn. I called Chapman dodge Scottsdale and they were very accommodating. Bill and his team from the service department were able to rectify my issue in a timely manner. I felt valued as a new customer and will give my business again. Sean More
Awesome service I visited Chapman Dodge for some recalls on my vechical and Bill was amazing he went above and beyond to help me it was fast friendly and affordable � I visited Chapman Dodge for some recalls on my vechical and Bill was amazing he went above and beyond to help me it was fast friendly and affordable 😀😀😀😀 More
Service Dave Colwell always treats me right. Very Good Service. Dealership is very nice. Customer lounge is very nice. Dave is the best in the business. Dave Colwell always treats me right. Very Good Service. Dealership is very nice. Customer lounge is very nice. Dave is the best in the business. More
Excellent service I have been doing business with Chapman since I moved to the city. I use to own a dart, now I own a jeep. My service guys has always been Dave Colwell I have been doing business with Chapman since I moved to the city. I use to own a dart, now I own a jeep. My service guys has always been Dave Colwell. He is always helpful and clear. He makes sure the service I want done to my vehicle gets done to full satisfaction. I highly recommend him to anyone. Thanks Dave! More