Chapman Dodge Chrysler Jeep Ram Scottsdale

Worst experience ever and lies On the 17th I was drawn into the dealership because their website had a 1500 RAM Night for $39,995. I get there and test drive it and ask about the pr On the 17th I was drawn into the dealership because their website had a 1500 RAM Night for $39,995. I get there and test drive it and ask about the price then was told it was at least $55k. I ask to talk to the manager and he tells me it is $65k. After leaving I got an email from the General Manager and he tells me it is not his fault that the price was wrong and asked what he could do to make it right. I let him know I wanted the truck for the price that was on the website. He told me he couldn’t do that. I had a check in hand and ready to spend it, but will never go back there again because they lied on their website and where not willing to right the wrong, the correct way. More

Oil change/service I went there to get my wife’s jeep serviced, everything was on time and efficient. Also has a great waiting room to get some work done while waiting f I went there to get my wife’s jeep serviced, everything was on time and efficient. Also has a great waiting room to get some work done while waiting for vehicle. More

Satisfied customer I’ve worked with Dave Colwell in the service department thruout the life of my Jeep. I trust him absolutely with the care and maintenance of my loved I’ve worked with Dave Colwell in the service department thruout the life of my Jeep. I trust him absolutely with the care and maintenance of my loved car. He has always let me know ahead of time if any major maintenance procedures are coming up and works to save me money and find coupons to help reduce the costs. I am the daughter-in-law of a long ago retired auto dealer, so I am used to VIP treatment. At Chapman, I arrived as a new customer, completely unknown, and yet received the same level of personal service. Thanks Dave! More

Dave Calwell did it again ! He never fails to give 110% Goes out of his way to see that his customer is satisfied... Will definitely be back ! did it again ! He never fails to give 110% Goes out of his way to see that his customer is satisfied... Will definitely be back ! More

BILL WARDINGLEY-ABSOLUTE PROFESSIONAL I recently drove my 2016 Dodge Challenger Hellcat from Las Vegas, NV to Scottsdale, AZ for a training event for work. Upon my arrival I noticed my ve I recently drove my 2016 Dodge Challenger Hellcat from Las Vegas, NV to Scottsdale, AZ for a training event for work. Upon my arrival I noticed my vehicle was making strange noises. I called Chapman Dodge and BILL WARDINGLEY made arrangements to pick up my car from my hotel while I was at training. Mr. WARDINGLEY had my vehicle fixed and waiting for me at my hotel by the end of training. I was not inconvenienced in the least. If you must choose a Dodge Dealership in Scottsdale, AZ, choose Chapman Dodge. Ask for Bill Wardingley. More

OUTSTANDING! Absolutely one of the best experiences I have had since moving to AZ from MT when dealing with an auto dealership. Dave Colwell has earned my trust by Absolutely one of the best experiences I have had since moving to AZ from MT when dealing with an auto dealership. Dave Colwell has earned my trust by doing nor only exactly what I had asked but was able to perform a factory recall service update that I was unaware existed. I will let everyone I know how much better Dave and the crew at Chapman is than the frauds at Airpark Dodge. More

Very welcoming! I was welcomed with smiling faces, everyone I encountered introduced themselves and offered assistance. Dave was receptive to my concerns and address I was welcomed with smiling faces, everyone I encountered introduced themselves and offered assistance. Dave was receptive to my concerns and addressed accordingly. I enjoyed my visits to have my vehicle serviced. More

Good service Staff was very helpful took care of my car issues quickly. Also greatly appreciated the ride to work and pick up from work. Having that service made Staff was very helpful took care of my car issues quickly. Also greatly appreciated the ride to work and pick up from work. Having that service made it easy for me to get the work done on my van. My service writer Dave Colwell was very helpful and took care of the items I needed. Thanks for the great service! More

Warranty service Thank you Dave Colwell for always providing great customer service! Dave keeps me informed from start to finish. Always has a smile and very helpful! Thank you Dave Colwell for always providing great customer service! Dave keeps me informed from start to finish. Always has a smile and very helpful! More

Maintenance appointment Thank you to Dave Collwell for always providing me with friendly and efficient service. Dave, looked up my account, told me about the services needed Thank you to Dave Collwell for always providing me with friendly and efficient service. Dave, looked up my account, told me about the services needed on my car and got my car serviced promptly. I have had no problem with the work done and Dave has always been honest with me about the work done and the cost. I would highly recommend Chapman Jeep and Dave Collwell. Thank you. More