Chapman Dodge Chrysler Jeep Ram Scottsdale

"Excellent Customer Service" My recent visit to Chapman Dodge was very pleasurable. Bill Wardingley was most helpful, courteous, and engaged in making the appointment a success. I My recent visit to Chapman Dodge was very pleasurable. Bill Wardingley was most helpful, courteous, and engaged in making the appointment a success. It was completed in a timely manner. I will definitely recommend both Chapman Dodge and Bill to those I know who are in need of automotive service in the future. More

Fabulous service I have been to the dealership for service on my jeep numerous times and have been treated absolutely great each time. Everything was done on time and I have been to the dealership for service on my jeep numerous times and have been treated absolutely great each time. Everything was done on time and at the expected price. No surprises. Dave Colwell is my service adviser and he is so easy to work with it makes it a real pleasure. He is also very knowledgeable and so that helps me know what to expect. I've always had jeeps and always deal with d\Dave and Chapman jeep in Scottsdale;le. David M. White More

Service advisor is great Previous dealerships I dealt with had unresponsive service advisors and was the primary reason I would bring my van to a different dealership. I have Previous dealerships I dealt with had unresponsive service advisors and was the primary reason I would bring my van to a different dealership. I have found my service advisor, Leo to be very good about responding to calls and updating me on the progress of the repairs. Chrysler also has been good about honoring the lifetime bumper to bumper warranty I purchased with the vehicle in 2009. More

“Stellar Customer Service” The experience I had at Chapman was unmatched. The upfront approach and urgency when it came to my wants and needs truly made me feel appreciated and The experience I had at Chapman was unmatched. The upfront approach and urgency when it came to my wants and needs truly made me feel appreciated and important. The customer service I received from Ricardo was stellar. He was extremely knowledgeable and determined to satisfy my needs. I couldn’t be anymore happier with my choice to get my car from here. I know exactly where to go with my all my future vehicle purchases. Ricardo is your go to guy, More

Outstanding troubleshooting, reasonable prices, quality work When techs at another Jeep dealer as well as a 5-star independent garage were unable to diagnose disappearing coolant om our 05 Jeep Liberty, Chapman When techs at another Jeep dealer as well as a 5-star independent garage were unable to diagnose disappearing coolant om our 05 Jeep Liberty, Chapman techs found punctures under the radiator caused by bolts with missing cushions. They also found inadequate tranny fluid that was missed by the competition. We run our vehicles for several hundred thousand miles and look forward to continued service at Chapman. Highly recommend Service Advisor Dave Colwell as well as Techs Frank Keefer, Brad Hutchinson and Peter Taormina. More

The One and Only, Dave Colwell Ken Dave Colwell does a wonderful job taking care of my dodge every time in need, in fact I was a little concerned about the prices and he took care of th Dave Colwell does a wonderful job taking care of my dodge every time in need, in fact I was a little concerned about the prices and he took care of that too, Thanks a million Dave! More

Excellent experience! I scheduled routine maintenance and an investigation of a faulty Driver Memory Seat function. DAVE COLWELL greeted me in a timely manner, listened I scheduled routine maintenance and an investigation of a faulty Driver Memory Seat function. DAVE COLWELL greeted me in a timely manner, listened to my concerns and watched as I demonstrated my problem. I was very surprised that the memory seat problem was easily fixed by cycling the drivers seat fully forward and fully back as demonstrated by Dave. Apparently carwash personnel jerking the seats around can confuse the system as Dave explained to me. I fully expected that the car would be taken off to some technician and require an expensive part and/or labor to repair the problem. Previous dealerships have done that to me and milked the full coverage extended warranty. I am very impressed and thankful for the HONESTY and INTEGRITY of DAVE COLWELL and Chapman Jeep's service department. The routine oil change process was done in a timely manner and the car was returned to me washed and ready to go with in the time stated for the servicing. I also noted that the audio system was still muted and on the channel I left it on. A minor point, but I did have to return a car once because the worker bees blew the tweeters and the dealership had to have the car for two more days to replace the speakers, not to mention numerous times of getting the car back with the audio system cranked up and on a channel I didn't recognize. Bottom Line: Best service appointment ever! Thank you DAVE COLWELL! More

I am a happy customer since 2006!!! Dave Colwell has taken excellent care of my Jeep Commander for more than 10 years. He is very professional and knowledgeable. When it comes to custo Dave Colwell has taken excellent care of my Jeep Commander for more than 10 years. He is very professional and knowledgeable. When it comes to customer service he is the best. Every diagnose has been correct. Every repair has been fixed with quality . Dave has always been very personable and has helped me beyond my expectations. Thank you Mr. Colwell for you amazing Customer Service! More

Dave Colwell is the best! I was notified of a recall on my Jeep Grand Cherokee. I scheduled an appointment with the Chapman Jeep Dealership at the Scottsdale Autoplex online - I was notified of a recall on my Jeep Grand Cherokee. I scheduled an appointment with the Chapman Jeep Dealership at the Scottsdale Autoplex online - which was super simple. I received confirmation and reminder emails leading up to my service - which was very helpful. This was my first time bringing my car in for service at this dealership and I worked with Dave Colwell. Dave was beyond nice and super helpful. He was quite a character and truly started my morning of right - smiling and laughing. I truly enjoyed chatting with him. He got me in and out very quickly. He put me in a rental and I was able to text him to check on the status of my vehicle. He was very responsive and answered all of my questions and called me when my vehicle was ready. I would highly recommend working with Dave Colwell in the service department! More

Dave Colwell Dave was very personable, advised and explained the different services to me but wasn’t too pushy so I felt like I could make a better decision and ge Dave was very personable, advised and explained the different services to me but wasn’t too pushy so I felt like I could make a better decision and get value for what I paid for More