Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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Another good service visit, done on time. Dave Colwell, service advisor and the maintenance team at Chapman did an excellent job on my 2014 RAM 3500. for scheduled maintenance. Makes it easy t Dave Colwell, service advisor and the maintenance team at Chapman did an excellent job on my 2014 RAM 3500. for scheduled maintenance. Makes it easy to keep your truck in top condition. Excellent customer service. More
Well worth it! Bought vehicle at another dealership and refuse to return there. A friend recommended Chapman and I agree, great customer service, timely appointments Bought vehicle at another dealership and refuse to return there. A friend recommended Chapman and I agree, great customer service, timely appointments and courteous staff. Will be buying next vehicle here and will be coming back for all services. More
Thank you, Dave!! I've owned Chrysler 300's for many years and always take my car in for servicing to Dave. He's a professional and provides the utmost in customer ser I've owned Chrysler 300's for many years and always take my car in for servicing to Dave. He's a professional and provides the utmost in customer service. I'm retired now; however, when I was working, I was an account manager for major retailers such as Walmart, Target, U-Haul, Nordstrom, etc. I know what it takes to keep customers happy and Dave knows, too. I am also a widow and have learned to rely on Dave's assessment for what needs to be done to my car. Just today he advised me that I need new tires as the current set is brittle and cracking; something the naked eye was not showing. I drive back and forth from the state of Washington to Arizona, so it's possible that Dave is saving my life. Thanks so much Dave. I trust you immensely. More
Wonderful Expierience I had an excellent experience with this dealership. My car has been needing serviced for a couple of months now and I had left messages at several dea I had an excellent experience with this dealership. My car has been needing serviced for a couple of months now and I had left messages at several dealerships. I was frustrated and decided to try one last dealership, Chapman Scottsdale. I first got a woman in the service department and she was wonderful. She took time getting all of my information, noted everything I was concerned about, and then made sure I had directions to the dealership. She also informed me on where to pull in when I arrived and told me that someone would greet me when I arrived. I thought that was neat because I never know where to park or enter when doing these kinds of things. When I arrived they were very helpful and informative. I worked with Bill in service. He made the process simple and fast. He also informed that they have a shuttle service that I could take advantage of next time. I will definitely be using this dealership from now on! More
Dave Colwell and the Service Team I have been taking my truck to Dave Colwell and the Chapman team for 4 years. The customer service and mechanic service are always outstanding. I have been taking my truck to Dave Colwell and the Chapman team for 4 years. The customer service and mechanic service are always outstanding. More
Service...with a smile! I took my Ram Power Wagon in for an oil change...Dave Colwell greated me with a big smile and handled my service write up in a speedy fashion...adress I took my Ram Power Wagon in for an oil change...Dave Colwell greated me with a big smile and handled my service write up in a speedy fashion...adressing all my concerns. Over the past 4 years ...Chapman Dodge has always provided top notch service and addressed every issue...from airbag recall to replacing shocks...they always take care of the customer! More
Excellent service Dave Colwell always takes excellent care of me in the service department. He gets my service scheduled and completed it matter that my busy schedule. Dave Colwell always takes excellent care of me in the service department. He gets my service scheduled and completed it matter that my busy schedule. And goes the extra mile to make sure everything was completed correctly. More
Great service I’ve been using Chapman for my service needs for many years and Dave Colwell has been my service advisor for most of those years. He’s a good guy and I’ve been using Chapman for my service needs for many years and Dave Colwell has been my service advisor for most of those years. He’s a good guy and always takes good care of me. More
Excellent Great Service. Dave Colwell was very helpful in getting the mechanical issues diagnosed and repaired. My vehicle is running great again. Thanks Dav Great Service. Dave Colwell was very helpful in getting the mechanical issues diagnosed and repaired. My vehicle is running great again. Thanks Dave! Until next time. More
Our experience today We were notified about an airbag recall, telephoned this dealership and spoke with Leo in the service department. What a great guy! He walked us throu We were notified about an airbag recall, telephoned this dealership and spoke with Leo in the service department. What a great guy! He walked us through the process of getting our airbags replaced, kept us informed of the status, and went above and beyond in his duties. The facility itself is super clean, smiling faces abound. I highly recommend this dealership and when you’re in there, ask for Leo! Great service, super happy. More