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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 801 reviews

July 15, 2018

AC repair My experience with the service center was fantastic. I had previously taking my vehicle to Airpark (where we purchased the vehicle and is closer to my More

by nickrgraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Jul 30, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Nickgraham, Thank you for taking time to let us know about your recent experience and how pleased you were with the visit. We look forward to helping you in the future. Lee Sorenson Service Manager Chapman CJRD AutoShow Phone (480) 232-1301 Ext 1220 OleSorenson@chapmanchoice.com www.ChapmanDodge.com

July 14, 2018

Thank you Chapman Service Dept. and Bill Wardingley! I came in Friday at 5pm after ‘my’ dealership Larry H. Miller, where I bought my new car, refused to see me for two weeks because they were too busy. More

by SphynxKitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Jul 17, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Thank you for your time to write a review and let us know how your visit was with Chapman. I am truly sorry you had to have such a bad experience with Larry Miller. But I am glad that we have the opportunity to handle all of your service and sales needs going forward. Thank You Again, Lee Sorenson Service Manager Chapman CJRD AutoShow

July 12, 2018

A Great Leasing Experience at Chapman Dodge. I had the good fortune to hook up with the dealership's Internet Sales consultant, Michael Heistand. Michael was totally upfront with me about the co More

by AZ Hemi Shaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heistand
Jul 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

AZ Hemi Shaker, We appreciate the opportunity to have earned your business, we value your positive words for Michael Heistand. Thank you for sharing your exceptional experience and welcome to the Chapman family. Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

July 12, 2018

excellent and professional service The service experience was timely, professional, & friendly, The work was done on time with no hassle. Service advisor has perfect personality for job More

by jcompilit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Boardman
Jul 30, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Jcompilit, It is great to hear about your recent experience at our dealership. Dan is one of veteran advisors and very knowledgeable about vehicles. We look forward to assisting you in the future. Lee Sorenson Service Manager Chapman CJRD AutoShow Phone (480) 232-1301 Ext 1220 OleSorenson@chapmanchoice.com www.ChapmanDodge.com

July 12, 2018

Service Dave Colwell took care of me and my Jeep - 5 stars.The new facility is great and is one reason that I switched from the other guys. Dave L More

by Dave L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Jul 30, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Dave L, Thank you for such a great review. We appreciate you switching TO Chapman. Lee Sorenson Service Manager Chapman CJRD AutoShow Phone (480) 232-1301 Ext 1220 OleSorenson@chapmanchoice.com www.ChapmanDodge.com

July 11, 2018

Chapman honors extended warranties with style Well run service department. 8 people in front of me, out in 10 minutes Aligned all issues with extended warranty. Expensive evap for AC, ($1800), More

by Brucet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Gaines, Bill Wardley
Jul 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Brucet, We appreciate the opportunity to have earned your business, we value your positive words for our service department. Thank you! Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

July 09, 2018

Leo at the Service Department I highly recommend Leo, at the service department at Chapman Dodge in Scottsdale, Az! He was very helpful in every way possible, I probably wouldn't b More

by Bridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEO
Jul 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Bridget, Awesome! It’s wonderful to hear you had a pleasurable experience, we will definitely commend Leo for all his efforts. Thank you for your review, we value your business. Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

June 29, 2018

Quick Service I had just purchased my Pacifica and there was a recall. My salesman Michael Heistand made sure to call me, and setup the appoint for me. I arrive More

by judygolfing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heistand, Dave Colwell
Jul 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Judygolfing, Thanks so much for sharing your positive experience with Michael and Dave, welcome to the Chapman Family. We are here when you need us; we look forward to seeing you again. Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

June 29, 2018

Checkup to continue my extended service varranty We have been working with Dave Colwell in service almost exclusively for a long time. He's been doing this for so long that he's usually able to answ More

by jjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Jul 16, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

JJeep, We appreciate a returning loyal customer, and the positive review. Dave is a gem, we will surely pass along all your kind words for him. Thank you! Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

June 28, 2018

Great Service Had 3 recalls on my Durango, Dave Colwell was professional and personal he kept me advised of the progress and was right on target as to how long it More

by TBONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Colwell
Jul 02, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

TBONE, Thank you for your business! We appreciate the review. Darren Gaines Service Manager Chapman CJDR

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