Chapman Dodge Chrysler Jeep Ram Scottsdale
Scottsdale, AZ
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above and beyond I worked with Travis Terry, Ronnie Werz and Patrick Hofer on Nov 20, 2018. They went above and beyond to get me in a vehicle that I would love...and I worked with Travis Terry, Ronnie Werz and Patrick Hofer on Nov 20, 2018. They went above and beyond to get me in a vehicle that I would love...and I do! thank you! More
The BEST I went Saturday and looked at a vehicle. The salesman Dave was disappointing when we left. He contacted me pleasantly Sunday. I returned to buy the ca I went Saturday and looked at a vehicle. The salesman Dave was disappointing when we left. He contacted me pleasantly Sunday. I returned to buy the car, but the general manager sweetened the deal to ensure the sale. One of the best car buying experiences ever! I highly recommend going to Chapman Dodge on Indian School and the 101 !! More
excellent review Had two experiences with service,both were excellent.Bill is my service advisor and he did everything he said he would,on time. The shuttle service wa Had two experiences with service,both were excellent.Bill is my service advisor and he did everything he said he would,on time. The shuttle service was prompt as well More
Service I wanted to buy tires, and get an oil change. I got three tires regular price, and last tire was a dollar. That is a great deal. I have a lifetime war I wanted to buy tires, and get an oil change. I got three tires regular price, and last tire was a dollar. That is a great deal. I have a lifetime warranty on my Chrysler so any repairs under warranty are 100 $ and rest is paid for by Chrysler, great deal. More
Fast and Courteous My dealer Ricardo was very courteous. He did not make me feel pressured into a vehicle and took his time explaining my options. I was expecting to spe My dealer Ricardo was very courteous. He did not make me feel pressured into a vehicle and took his time explaining my options. I was expecting to spend my entire day. Instead I was done and driving my new car home in less than 4 hours. More
Service adviser Dan my service adviser is just great. Helped me this week when my Durango "check engine" light came on. I trust him and Chapman Dodge. Also, last Dan my service adviser is just great. Helped me this week when my Durango "check engine" light came on. I trust him and Chapman Dodge. Also, last week when I had oil change, Chad was very helpful and a great adviser. More
Love them! I really do enjoy going to this service department. I came in describing what my car was doing thinking I had a transmission problem and Dan, rather I really do enjoy going to this service department. I came in describing what my car was doing thinking I had a transmission problem and Dan, rather than trying to run all these tests or make a repair that I didn't need, explained that it is extremely common with my car and that all was fine. He then fixed my only other issue, the headlight, quickly and I was off. I really value Chapman (and Dan's) honesty and that they don't come to me with a list of 20 items my car needs every time I bring it in. Because of this, if they ever do tell me that my car is in need of something, I will believe them and I really appreciate the trust they have built! More
Restored my confidence in a dealership service center I am blown away by the fantastic service that I have received at Chapman. I came to Chapman for service because I was treated very badly at another Do I am blown away by the fantastic service that I have received at Chapman. I came to Chapman for service because I was treated very badly at another Dodge Chrysler Jeep Ram dealership service center, they even took by beloved Challenger on a +110mph joy ride which was recorded by the Mopar EVTS that was on board. Because of this experience I was very nervous bringing my car in for service at another dealership. My service advisor "Doug C." was so understanding and thorough, explaining everything in great detail. He kept me informed during each step of my service and was honest with me about his recommendations. I will keep coming back to Chapman for all my service needs because of him!!! Thank You Doug!!! More
Best place to go Brittany in service is exceptional. Communication and professionalism is at a level only to be expected at a luxury brand dealership. Only place I wil Brittany in service is exceptional. Communication and professionalism is at a level only to be expected at a luxury brand dealership. Only place I will do business. More
Great service and communication This was the second time I have used the service dept at Chapman and again the service was the best that I have experienced at any other dealership This was the second time I have used the service dept at Chapman and again the service was the best that I have experienced at any other dealership or auto repair shop. Leo, got me in on a moments notice, and the process went extremely smooth. Leo, does a great job of communicating to you during the repair process so you know what is going on and what the cost will be. Thank you Leo. David B More