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Chapman Dodge Chrysler Jeep Ram Scottsdale

Scottsdale, AZ

3.5
801 Reviews

3800 N 89th St

Scottsdale, AZ

85251

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Showing 801 reviews

November 26, 2018

above and beyond I worked with Travis Terry, Ronnie Werz and Patrick Hofer on Nov 20, 2018. They went above and beyond to get me in a vehicle that I would love...and More

by judychitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Terry, Ronnie Werz, Patrick Hofer
Dec 10, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

On behalf of Travis, Ronnie, Patrick, and the team here at Chapman, thank you for the 5-stars! We appreciate you taking the time to share your positive buying experience with us, we look forward to serving you again. Whether it's for sales, service, or parts, we are always here for you. Your Friends at Chapman DCJR Scottsdale

November 25, 2018

The BEST I went Saturday and looked at a vehicle. The salesman Dave was disappointing when we left. He contacted me pleasantly Sunday. I returned to buy the ca More

by Keywesthairman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grado, Chapman Auto Marketing
Dec 10, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Wishing you many happy and safe miles. Your Friends at Chapman DCJR Scottsdale

November 06, 2018

excellent review Had two experiences with service,both were excellent.Bill is my service advisor and he did everything he said he would,on time. The shuttle service wa More

by mwjeepguy2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in service
Nov 07, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

mwjeepguy2323, Thank you for the 5-stars on Bill! We appreciate you taking the time to share your positive service experiences with us, and we look forward to serving you again. Your Friends at Chapman Dodge Chrysler Jeep Ram Scottsdale

November 03, 2018

Service I wanted to buy tires, and get an oil change. I got three tires regular price, and last tire was a dollar. That is a great deal. I have a lifetime war More

by Terra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill mazurka?
Nov 03, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Terra, Thank you for the kind review on your experience with service! We appreciate you taking the time to share your review, and we look forward to serving you again. Your Friends at Chapman Dodge Scottsdale

October 21, 2018

Fast and Courteous My dealer Ricardo was very courteous. He did not make me feel pressured into a vehicle and took his time explaining my options. I was expecting to spe More

by Ms914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Downie
Oct 23, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Ms914, We are happy to hear that you are pleased with your vehicle. Ricardo is a valued team member and he appreciates your great review. Your Friends at Chapman Dodge Scottsdale

October 04, 2018

Service adviser Dan my service adviser is just great. Helped me this week when my Durango "check engine" light came on. I trust him and Chapman Dodge. Also, last More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Boardman, Chad
Oct 05, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Darlene, Dan and Chad appreciate the kudos and we are so happy to hear of your excellent experience with our service department! We look forward to serving you for years to come. Your Friends at Chapman DCJR Scottsdale

September 28, 2018

Love them! I really do enjoy going to this service department. I came in describing what my car was doing thinking I had a transmission problem and Dan, rather More

by Abby Koehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Boardman
Oct 01, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Abby Koehler, Thank you so much for your positive feedback; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years. Best Regards, Lee Sorenson Service Manager Chapman CJRD AutoShow

September 26, 2018

Restored my confidence in a dealership service center I am blown away by the fantastic service that I have received at Chapman. I came to Chapman for service because I was treated very badly at another Do More

by DestinyT2G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chapman
Oct 01, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Destiny, We sincerely appreciate your kind words for Doug and value the time it took to give us an amazing review. We could not be more proud that Doug delivered outstanding service; we will pass along the kudos and we look forward to working with you in the future. Sincerely, Lee Sorenson Service Manager Chapman CJRD AutoShow

September 26, 2018

Best place to go Brittany in service is exceptional. Communication and professionalism is at a level only to be expected at a luxury brand dealership. Only place I wil More

by Rguy200073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B Barrera
Oct 01, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

Rguy200073, Thank you for taking the time to let us know about your recent visit. We look forward to giving you the same quick and friendly service with every visit. Lee Sorenson Service Manager Chapman CJRD AutoShow

September 13, 2018

Great service and communication This was the second time I have used the service dept at Chapman and again the service was the best that I have experienced at any other dealership More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Sep 17, 2018 -

Chapman Dodge Chrysler Jeep Ram Scottsdale responded

David B, We sincerely appreciate your kind words for Leo and value the time it took to give us an amazing review. We are very proud of Leo and the outstanding service he delivers. Best Regards, Lee Sorenson Service Manager Chapman CJRD AutoShow

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