Chapman Dodge Chrysler Jeep Ram Scottsdale

Car Care Great Lucas did a wonderful job of explaining what was going to be done and what was covered. Because I was given wrong information by a previous employee, Lucas did a wonderful job of explaining what was going to be done and what was covered. Because I was given wrong information by a previous employee, Lucas adjusted my car care and had the work by his staff finished in a reasonable time frame. It looks Like Chapman has a good plan going for their customers. Thank you More

Best Car Buying Experience Ever Best car buying experience we ever had. Our salesman Fidel was upfront and honest. He was prompt in responding to our questions and concerns. He wa Best car buying experience we ever had. Our salesman Fidel was upfront and honest. He was prompt in responding to our questions and concerns. He was intuitive to what we could ask next. He had a no pressure approach. The Finance director was patient and informative. He help provide us with best needs for our family. More

What I wanted I wanted a new car, I walked in talked to Fidel he showed me several cars and my daughter and I found the right one. I had bought several different ca I wanted a new car, I walked in talked to Fidel he showed me several cars and my daughter and I found the right one. I had bought several different cars with this dealership, and have had no problems. More

Service Department is Great I have been going to this location since I purchased my Jeep Patriot in 2012 and can not express how great the service is. I work with Dan Boardman w I have been going to this location since I purchased my Jeep Patriot in 2012 and can not express how great the service is. I work with Dan Boardman who is honest, knowledgable, upfront and dependable. I truly appreciate how he takes the time to explain things...I will not take my car for service any other place. More

Internet service for new car sales I see a lot of good ratings but my experience was not good for new car sale and info I inquired about a 39000 Jeep jl and had very easy questions and I see a lot of good ratings but my experience was not good for new car sale and info I inquired about a 39000 Jeep jl and had very easy questions and because I didn’t do the regular way I guess I was just given a lousy answer and there you go! More

our Mistake don't trust them We bought a vehicle at Chapmans but missed almost $2000 in charges that were added to our invoice. We were not told about them ahead of time either. O We bought a vehicle at Chapmans but missed almost $2000 in charges that were added to our invoice. We were not told about them ahead of time either. Once I called the dealership about them, I was told it was too late to do any thing about them and that's how they make up their margin on the sale. Be aware of your paperwork. More

Personnel and Technological Resources The ability for you to engage to resolve your issues. Totally professional and courteous. I was consulted on options for both my vehicle and managemen The ability for you to engage to resolve your issues. Totally professional and courteous. I was consulted on options for both my vehicle and management level required to resolve issue to my requirements. They are there to help, not stonewall. More

Great Place to buy a new car. Brandon was great to work with. Purchased a new car for the first time in 13 years. The folks at the dealership were all good to work with. Other deal Brandon was great to work with. Purchased a new car for the first time in 13 years. The folks at the dealership were all good to work with. Other dealers in the area aren't nearly as pleasant. The experience at Chapman and with Brandon made for a comfortable car buying experience. More

Worked us in for a complicated repair under warranty The day before we were planning to go out of town, we noticed an oil leak with our Chrysler Town & country Van. The issue was covered under our drive The day before we were planning to go out of town, we noticed an oil leak with our Chrysler Town & country Van. The issue was covered under our drive train warranty, so wanted the dealer to complete the repair. These folks worked us in on a busy day and completed the warranty repair in time for us to have our vehicle the next day! Very helpful and our repair has held up well this past month! Thank you! More

They suck They are the worst company buyer beware I had to hire a attorney to get them to fix a car they damaged in there out lot. Do not use these crooks They are the worst company buyer beware I had to hire a attorney to get them to fix a car they damaged in there out lot. Do not use these crooks More