Chapman Dodge Chrysler Jeep RAM of Yuma

Air Bag recall I had an air bag recall for my Jeep and expected a long wait for the parts to be available but the day I went in to set up an appointment the service I had an air bag recall for my Jeep and expected a long wait for the parts to be available but the day I went in to set up an appointment the service man offered next service. What a shock. The Dealership was busy each time I went in but I was assisted quickly, no standing around. I liked that part a lot. More

Service department does a great job Scott and Ken have always taken very good care of our vehicles in a timely manner, they always ask if they can do anything else for us and we apprecia Scott and Ken have always taken very good care of our vehicles in a timely manner, they always ask if they can do anything else for us and we appreciate the fact they don't just try and rush us out the door after the work is done. More

Oil change and maintenance Julio Navarro took care of us and our needs. This was our first maintenance visit with a Fiat that we didn't even purchase here. But that didn't mak Julio Navarro took care of us and our needs. This was our first maintenance visit with a Fiat that we didn't even purchase here. But that didn't make any difference. Julio was very professional and personable, and answered all of our questions. The car was brought in on a first come, first serve, but it only took a very short time to get it back. More

Service is the best Scott is the best, and the rest of the service staff, I drive 60 miles out of my way just to go to Yuma because the local dealership is mediocre at be Scott is the best, and the rest of the service staff, I drive 60 miles out of my way just to go to Yuma because the local dealership is mediocre at best. More

Went in for a recal and a oil change I dropped of my vehicle the evening before and was in no hurry for it. About 3PM. I told them to take there time I was on vacation and could go withou I dropped of my vehicle the evening before and was in no hurry for it. About 3PM. I told them to take there time I was on vacation and could go without the vehicle for a day. They said they would call me when it was finished and might be able to finish that night so I would have it for the next day. I was pleasantly surprised when it was finished before closing and I went to pick it up and everything was done More

Went in for Recalls Great to work with, Professional service advisor. Informed of progress for entire time. Returned truck all washed and shinny. Thanks Great experience Great to work with, Professional service advisor. Informed of progress for entire time. Returned truck all washed and shinny. Thanks Great experience will return for next service. More

buying new tires We have always had excellent service, always courteous , very knowledgeable, & professional. Shellie Herden is our Service Adviser - she's the best e We have always had excellent service, always courteous , very knowledgeable, & professional. Shellie Herden is our Service Adviser - she's the best ever. When we have a question, Shellie either has the answer immediately, or finds the answer for us. More

Outstanding I have never had better service. Professional and courteous always. Found me exactly what I wanted. I am a repeat customer and will continue to be. I have never had better service. Professional and courteous always. Found me exactly what I wanted. I am a repeat customer and will continue to be. More

Took a bit of investigation-but made it right! Francisco was my service advisor. He did a great job making sure my problem was resolved on my Jeep Grand Cherokee . It took 3 trips to get it complet Francisco was my service advisor. He did a great job making sure my problem was resolved on my Jeep Grand Cherokee . It took 3 trips to get it completed but they listened to me and got it done! Thanks also to Phillip in the shop! Great job guys! More

service for jeep recall on airbag The service was wonderful. Shelly was personable and thoughtful. We had a very short comfortable wait. We have recommended you to our friends. Than The service was wonderful. Shelly was personable and thoughtful. We had a very short comfortable wait. We have recommended you to our friends. Thanks Sam and Kathy. More