Chapman Dodge Chrysler Jeep RAM of Yuma

We brought our 2004 Jeep Grand Cherokee in to Fisher CJD after our passenger side window fell down into the door. I had already taken the door panel off and found that the cable that drives the window up an after our passenger side window fell down into the door. I had already taken the door panel off and found that the cable that drives the window up and down was off its "track" so to speak. The motor and all other components were functioning perfectly normal. The service writer was rude from the start and eventually we had the Jeep in the shop for a diagnostic. Jody came back trying to sell us a new actuator and motor costing over $500, this was frustrating because it was not the problem and I had asked them to simply get the cable that physically runs the window up and down back onto the window. They then refused to do what I asked and said my only option was to pay the full shop bill for all suggested work. I declined and told them I would take care of it on my own and they presented me a bill for $100.20 for apparently pulling it into a bay of their shop, I already had the door disassembled so they couldn't have done anything more than opened it and taken a quick look. I paid reluctantly just to be able to get out of there. In short, I would not recommend Fisher Chrysler to anyone, the service writers are rude, pushy, and deceitful. More