Chapman Dodge Chrysler Jeep RAM of Yuma
Yuma, AZ
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Freddy was very helpful. He made me feel hopefull. He was very honest he did every thing he could and made a wish come true. All Fisher employees were awesome. very honest he did every thing he could and made a wish come true. All Fisher employees were awesome. More
Amazing customer service, they make you fell like family and they really want your business, Carlos was amazing he follow up and really treated me as a value customer, Victor was really professional he also and they really want your business, Carlos was amazing he follow up and really treated me as a value customer, Victor was really professional he also follow up and kept his promises, David explain everything in detail to me to make sure all my questions were answer. They exceed my expectations. More
Dario, Victor and David (Johnny Q on 8-2-13) were very friendly, very professional, very informative and they gave us the lowest price possible, we are very pleased that we went to this dealership, these friendly, very professional, very informative and they gave us the lowest price possible, we are very pleased that we went to this dealership, these guys are very recommended. More
I went to to buy a car at this dealership they sold me a car and then made me return it due to my loan not going through. I took the car back and then they would not give my money back. The money I had give car and then made me return it due to my loan not going through. I took the car back and then they would not give my money back. The money I had given for a down payment. They would call me everyday for about a week an a half but i would not return the car due to them not having my check ready after a couple of days i ask to speak to the supervisor bigggggg mistake he was soooo rude started yelling at me that he would have my money ready the next day. The next day he had me go back and the check was still not signed. Never Ever shop at this dealership. More
I had never owned a brand new car before and always wondered if that would ever happen. A few weeks ago I had gone in to only co-sign for a friend, who ended up not purchasing any vehicle, and while I wondered if that would ever happen. A few weeks ago I had gone in to only co-sign for a friend, who ended up not purchasing any vehicle, and while I was there I thought I would ask Dario Reyna, with Fisher Dodge Chrysler Jeep, about a car for me. Since I thought I would have a chance, I asked how a brand new 2013 Dodge Challenger would work for me, as far as approvals and payment. Dario and Victor Cerda surprised with a really good deal if I was to trade in my 2005 Chevy Silverado 2500 HD, so I went for it. Everything was going great and towards to end before finalizing all paperwork, it turned out that my truck was salvaged and they could not take in for trade due to the value vs what I owed. I was devastated and tried to get through my head that a new car will never happen again. Before I walked out that night, Dario Reyna promised he would do his best to find a buyer for my truck, but my thoughts were "yeah right" and thought I would never hear back from him again. Less than a week passed when one evening on my way home from work, I received Dario's phone call informing me that he had found a great deal for me and asked if I could go speak with him. I still thought to myself that I would get a lousy offer for an old "clunker" and told Dario I would try to be there but could not guarantee it. After I got home, I thought about it for a few minutes and said to myself " It doesn't hurt to find out what kind of deal Dario is talking about" so I went over. Once I got to the Fisher Dodge dealership I was informed by Dario that he had been working all week on looking a buyer to my truck after watching me leave very disappointed. At the end, Dario Reyna, Victor Cerda, J-Lo, and Johnny Q with Fisher Dodge in Yuma, AZ made my dream of owning a brand new car, and not just any car, but a BRAND SPANKIN' NEW 2013 DODGE CHALLENGER! I am extremely thank with the team and definitely would recommend this dealer to anyone for the great customer service and dedication to go out of their ways of their busy schedule to assist me the way they did. Thank you guys! My wife, son and parents are now very proud of me because I am the first in the family to own a brand new vehicle fresh out of a dealership! More
I visited the dealership to handle business for my employer and saw my car. I came back a couple days later and dealt with Dan. He was very helpful, curteous and so easy going. I am turned off by p employer and saw my car. I came back a couple days later and dealt with Dan. He was very helpful, curteous and so easy going. I am turned off by pushy salesman, but that definitely was not Dan. He gave me a great price and made my purchasing experience very enjoyable. I would like to say Thank You to Dan and Juan. YOU ARE AWESOME!!!!! More
My wife and I shopped at several different dealers to trade our car in and Fisher was the best that we visited. They were extremely prompt, courteous, knowlegable, helpful, and we thought the price was trade our car in and Fisher was the best that we visited. They were extremely prompt, courteous, knowlegable, helpful, and we thought the price was as good as they could do. Dan was very good to do business with and the finance person was also very good and helpful. We will recommend this dealership and very likely do business with them again if the occasion arises. More
Freddy Solis is my sales Consultant. Freddy was extreamly aproachable looked professional and spoke with obvious expierience. At first contact with Fred I noticed he was there to help me as a costomer at the aproachable looked professional and spoke with obvious expierience. At first contact with Fred I noticed he was there to help me as a costomer at the Fisher dealership. Freddy was all about taking the anxiety away from me in purchasing a vehicle back onto himself. I felt he had command of the situation and I had no worries. Even though Freddy was commited to me I noticed his ability to multitask and take care of other costomers strategically so not to interfere with our sales relations. Freddy was efficient and balanced with buisness flawlessness. Freddy was excited at the choice of vehicle I wanted to purchase and did everything in his power to work with the Sales Manager ,Tommy to get me the exact vehicle I wanted despite cost issues or vehicle feature issues makeing sure I got the best vehicle possible. Freddy went out of his way to make me feel that the dealership was mine offering me coffee special brewed to my likeing or to make sure that I didn't have to travel around the dealership to find info with him. Freddy must walk about 5 miles a day because in order to complete his job he has to go from one end of the dealer to the other many times or at my request to get info on cars or trucks. Freddy seamlessly transitioned me to finance and allowed me to use his computer internet and phone and lucky pin to assist me in purchasing a vehicle in the finance stage makeing sure I understood the process and what was going on. Freddy exlpained the vehicle features and I know if I have any question Freddy will help me any time I need. Freddy has excellent work ethic and works till the mission is done... For me as a Staff Sgt in the U.S Army I would recomend him to promotion based on the performance I recieved from him today!!!!!!!!!! Thank You Freddy for a awsome expierience Thomas Bervin.... More
THEY DID SUCH AN AMAZING JOB AND WORK VERY WELL TOGETHER .... RUSSELL LOPEZ WAS A VERY PATIENT AND PLEASING PERSON HE IS SUCH A RESPECTFUL AND HIS WORK ETHICS ARE GREAT .. VICTOR IS ALSO VERY NICE AND HELPF .... RUSSELL LOPEZ WAS A VERY PATIENT AND PLEASING PERSON HE IS SUCH A RESPECTFUL AND HIS WORK ETHICS ARE GREAT .. VICTOR IS ALSO VERY NICE AND HELPFUL AND VERY UNDERSTANDING ... WE WILL BUY MORE CARS WITH THIS COMPANY WE LOVED IT !!!!! More