Chapman Chrysler Jeep

I bought a vehicle. The key was lost so I couldnt drive it home that day. Jim lied to us over the phone to get us in there. (no way???) Vinnie did try and help with the situationS.. Jim doesnt return phone it home that day. Jim lied to us over the phone to get us in there. (no way???) Vinnie did try and help with the situationS.. Jim doesnt return phone calls, email or anything and now neither is Vinnie. So sad. I love our vehicle but no thanks to these people really, I could have gotten a used car anywhere. Never would do business with Chapman again. If you are looking for customer service, stay away. More

The reason my daughter & I ended up at the Henderson store is because of a incompetent internet sales rep from the Sahara store that doesn't know what his inventory is and how not to lie to a young girl store is because of a incompetent internet sales rep from the Sahara store that doesn't know what his inventory is and how not to lie to a young girl. Now after experiencing the kind, friendly, knowledgeable sales people Josie & Greg at the Henderson store all I can do is Thank the idiot who sent us there. My daughter is just starting her credit and doesn't make much money and 5 other dealers had a reason why they couldn't help her but Josie took care of us like she had known us forever & after she spent a few minutes with my daughter she didn't waste our time showing her cars she knew didn't fit her personality or budget. The process was painless (as much as it can be) so I would totally recommend everybody to go to Chapman Chrysler Jeep in HENDERSON and ask for Josie or Greg. P.S. I knew I liked Greg as soon as he said one of his favorite shows is 2 1/2 men.. ME TOOO. More

Rick Stewart, from the moment I stepped out of my car, was amazing! Forthright and honest, just a stand-up guy. My wife wanted a certain color Town & Country (used) with low miles and they didn't have a was amazing! Forthright and honest, just a stand-up guy. My wife wanted a certain color Town & Country (used) with low miles and they didn't have anything but silver (which she hates) on the lot, on a Friday night. My wife told Rick that if he could produce a black or charcoal gray Town & Country to call us and we would be back. The next day around 11 a.m., Rick called and said they had just located a black (a color my wife approves) Town & Country, just for her. In a nutshell, if you want a Chrysler or Jeep, new or used, and live in Southern Nevada, you owe it to yourself to go to Chapman and ask for Rick Stewart -- you will be glad you did! More

Bought my car from this place in '07 and have gotten my car serviced here since then. Chapman's regular prices are less than 'specials' that other places offer. I have always gotten an appointment when I car serviced here since then. Chapman's regular prices are less than 'specials' that other places offer. I have always gotten an appointment when I need it. Never had to wait longer than necessary. All the employees are very nice and very helpful. They make one feel 'special' in a great way. I am old, so I have forgotten names of the people who have helped me, I am so sorry for that. ALL the employees have been great. Over all, I am quite pleased with Chapman's service. Thanks! More

My wife and I could not be happier!! What a fantastic experience! I never thought that buying a car could go so smoothly and be such a pleasant experience. My wife and I bought a new vehicle from Chapman experience! I never thought that buying a car could go so smoothly and be such a pleasant experience. My wife and I bought a new vehicle from Chapman Chrysler Jeep and Dodge and Bob Dziak was amazing. Everything he promised he delivered. I had written him quite a few times online, and everything that was discussed he honored. We were in and out of the dealership in 1 1/2 hours!! Truly from the moment we stepped through the doors until driving away with our new car 1 1/2 hours! Unheard of! And we don’t even have good credit! This dealership is the flagship of what dealership should be, and Bob is the antithesis of every car salesman stereotype. I could not be happier and would recommend this dealership to everyone. I know that I will definitely be buying my next vehicle here and from Mr. Dziak. Thank you Chapman Chrysler, you are head and shoulders above the rest!!! More

Brought my truck in on Monday. Just found out they have not received the parts yet and it may not have them on Friday. This is my 5th jeep- second from chapman and will probably be my last. 30,000 miles not received the parts yet and it may not have them on Friday. This is my 5th jeep- second from chapman and will probably be my last. 30,000 miles and 2200.00 for repairs. xxx! If you're going to charge a premium for service provide premium service. More

We were just looking and were sold when we saw the car. Josie was so energetic and helpful in every respect. She's a real asset to your company. Josie was so energetic and helpful in every respect. She's a real asset to your company. More

Josie was Awesome and very helpful! When my sis & I went in to buy my new car, they didn't have the one I wanted, but she found it for & had it shipped. She went above & beyond to help me & provided th went in to buy my new car, they didn't have the one I wanted, but she found it for & had it shipped. She went above & beyond to help me & provided the best customer service I could ask for. All of the other employees seemed to be just as helpful & friendly. I would defiantly recommend this dealership to anyone, who wants to buy a new vehicle! More