Chapman Chrysler Jeep
Henderson, NV
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845 Reviews of Chapman Chrysler Jeep
Shopping at Chapman was super simple. Tony was wonderful. He helped me find exactly what I was looking for. He was very thorough in explaining all the cars features. I would definitely recommend going to Cha He helped me find exactly what I was looking for. He was very thorough in explaining all the cars features. I would definitely recommend going to Chapman to help with your car needs! More
We went home with a brand new Grand Cherokee this past weekend. Rick has been great the entire time. He throughly explained the vehicle, as well as a few others we were interested in. Rick always made tim weekend. Rick has been great the entire time. He throughly explained the vehicle, as well as a few others we were interested in. Rick always made time for us and made us feel he has our best interest in mind. He showed us the different services the dealership offers as well as the incentives and programs offered. Overall, really comfortable, amazing experience. Thank you More
DO NOT have them perform any after market work on your vehicle. Delay after delay and they do not return the original parts back to you, which is against the law! 2 months since i purchased the 2021 Rubic vehicle. Delay after delay and they do not return the original parts back to you, which is against the law! 2 months since i purchased the 2021 Rubicon and Gus Hoppel is still paying phone tag with me. I just want the original parts back and my wheels and tires put back together. Chapman returned them to me with the tires off of the wheels! More
I feel like this dealership pays no attention to what the customer is asking for. Even when you send them the official build sheet from manufacturer, they messed it up. What waste of time. Just my personal e customer is asking for. Even when you send them the official build sheet from manufacturer, they messed it up. What waste of time. Just my personal experience. More
Vince Thompson is a very good service writer. Vince diagnosed, and repaired my passenger side sliding that would not lock. He also changed the engine oil and flushed the power steering fluid. I was ver diagnosed, and repaired my passenger side sliding that would not lock. He also changed the engine oil and flushed the power steering fluid. I was very pleased my van was diagnosed and repaired so quickly. He is very knowledgeable, courteous and professional. The Chapman service department and Vince are some of the reasons for our continued patronage of Chapman Chrysler. More
These people took my money and disappeared. I bought a $40k car, then had my emails/calls ignored, leading to missing DMV paperwork, still unresolved. $40k car, then had my emails/calls ignored, leading to missing DMV paperwork, still unresolved. More
AC not working 3 years in a row .First time under warranty, 2nd time 1500.00 and 3rd time wanted 1500.00 again. NO WAY. Family (in-laws included) bought 4 cars there the last 6 years. Good byre Chapm warranty, 2nd time 1500.00 and 3rd time wanted 1500.00 again. NO WAY. Family (in-laws included) bought 4 cars there the last 6 years. Good byre Chapman sales and service. More
Sean Brands was amazing to work with. Gave me the best experience car shopping I have ever received and made things fast, which was very important to me. I was in and out within an hour having done everyt experience car shopping I have ever received and made things fast, which was very important to me. I was in and out within an hour having done everything online with Sean. Thank you! More
I've used this service department 3 times and I've been highly impressed with each service rep I've used, Jeremy, Anthony, and Melissa. I like that they listen to what I'm explaining, ask questions without highly impressed with each service rep I've used, Jeremy, Anthony, and Melissa. I like that they listen to what I'm explaining, ask questions without being condescending and tell me what's needed and recommended without being pushy. The work I've had done there has been comparable in price to other places I've gotten quotes from. I've had zero issues from any work they have done and will continue to take my car there for service. More
Absolutely great service Jeremy Novoa and Anthony Canlobo were awesome. Were from out of town and I would recommend this dealership to everyone. We know great service when we see it and are on the receiving were awesome. Were from out of town and I would recommend this dealership to everyone. We know great service when we see it and are on the receiving end. Greatly appreciated! More