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Chapman Chrysler Jeep

Henderson, NV

4.1
845 Reviews
Call Dealership (702) 558-3000
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930 Auto Show Drive

Henderson, NV

89014

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845 Reviews of Chapman Chrysler Jeep

March 16, 2018

Amazing service Ben Morris and Nathan McCoy have been the absolute most helpful and attentive during this process. Amazing follow up! The attention to detail and wo More

by analuna1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Morris , Virgil Dody
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Mar 19, 2018 -

Chapman Chrysler Jeep responded

Analuna1981, Thank you kindly for the great review on Ben and Nathan. It is Chapman's top priority to always give the best of service and put our valued clients #1. We love hearing feedback when sales and service can work together to satisfy the customer. I hope that all is well and you are enjoying the ride. Please let us know, should you ever need anything in the future. Thank You, Kimberly Hill Customer Relations Director

March 09, 2018

Service visit Christian Gonzalez is my service rep. He is terrific. He said I could wait and it would only take an hour. I agreed and he had my car back to me in More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Report | Print
Mar 19, 2018 -

Chapman Chrysler Jeep responded

PT, Chapman Chrysler Jeep thanks you for the great feedback and review. We do our very best to ensure all of our valued clients have a great experience each and every time you bring your vehicle in, and it’s so nice to hear we are doing such. Please let us know should you need anything in the future, and again we thank you. We wish you happy and safe driving. Thank You, Kimberly Hill Customer Relations Director

March 08, 2018

Excellent I bought my 2 Jeep Grand Cherokees from here over 4 years ago. My service guy Ben Morris is excellent and very good to deal with More

by Tarquin Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Morris
Report | Print
Mar 13, 2018 -

Chapman Chrysler Jeep responded

Tarquin Black, Chapman Chrysler Jeep thanks you for your continued business with our dealership. I remember when you bought those beautiful Grand Cherokees, and glad to see you are still enjoying them. You are definitely part of the Chapman Family and we value that very much. Please let me know should you need anything in the future and again, we thank you. Thank You, Kimberly Hill Customer Relations Director

March 07, 2018

Great service experience I worked with Chance in service. I was pleased with the speed and outcome of my service. He is the best service advisor I have ever worked with. 5 sta More

by Shortbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance n service
Report | Print
Mar 13, 2018 -

Chapman Chrysler Jeep responded

Shortbus, Chapman Chrysler Jeep would like to thank you for your patronage, and great feedback on Chance in our service department. He has been a great asset to our team and it’s good to hear he is giving great service. We hope that all is well with the vehicle, and please let us know should you need anything else in the future. We wish you happy and safe driving. Thank you, Kimberly Hill Customer Relations Director

March 04, 2018

Service Vince Thompson is excellent I have taken all my cars to him since 2003, he has never let me down I always get triple A service. I recommend him to all More

by okhandhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Thompson
Report | Print
Mar 06, 2018 -

Chapman Chrysler Jeep responded

Okhandhi, Thank you very much for the great feedback and review on Vince in service. He is truly a special guy that we value greatly. I am glad to hear that he has given you continual excellent service and we appreciate the referrals as well. I will be sure to share the feedback with his manager as well as him. Please let us know should you need anything in the future. We wish you happy and safe driving. Thank You, Kimberly Hill Customer Relations Director

February 23, 2018

Oil change I had oil change in January my service advisor was Chance Sackett. I was there longer than expected and he was professional and courteous and I left More

by Gspt
Recommend Dealer
Yes
Employees Worked With
Chance Sackett
Report | Print
Feb 27, 2018 -

Chapman Chrysler Jeep responded

Gspt, Chapman Chrysler Jeep thanks you for the great review on your service visit. I will be sure to share your kind words with Chance and his manager. Please, do not hesitate to let us know should you need anything in the future, whether it’s for sales, service or parts. Again, we thank you and wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

February 20, 2018

airbag recall replacement From start to finish outstanding service , appointment drop/ off confirm ~ schedule time of work completion given ~ prompt phone call/back given~ th More

by VSR18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Thompson \ service advisor & Daniel help direct me where to go . , Virgil Dody
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Feb 22, 2018 -

Chapman Chrysler Jeep responded

VSR18, Chapman Chrysler Jeep service department thanks you very much for the business and great review. I will be sure to share your positive feedback on all mentioned in service! We keep customer service awareness at the top of our priority list, and we love hearing when they have done a great job. I hope all is well with the vehicle now and that you are enjoying many miles of safe driving. Please do not hesitate to let us know should you need anything in future and again, we greatly appreciate your business. Thank You, Kimberly Hill Customer Relations Director

February 18, 2018

New car purchase My wife and I purchased our car at Chapman Jeep. What a great experience. Chris Leoni was great to work with. Kudos to everyone there great experience More

by Wayne garrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leoni
Report | Print
Feb 20, 2018 -

Chapman Chrysler Jeep responded

Wayne Garrison, Chapman Chrysler Jeep thanks you for the great review and would like to welcome you and your wife to the family. I will be sure to share your positive feedback with Chris and his manager. We hope that you are enjoying the vehicle. Please do not hesitate to let us know should you need anything in the future, whether it’s for sales, service or parts. Again, we thank you for your business and we wish you many miles of happy and safe driving. Thank You, Kimberly Hill Customer Relations Director

February 17, 2018

Tire replacement My Jeep needed a tire replaced. Service rep " Chance" did a great job. Had my tire replacement approved and changed in no time. Excellent service. More

by Shortbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Chance"
Report | Print
Feb 20, 2018 -

Chapman Chrysler Jeep responded

Shortbus, Chapman Chrysler Jeep thanks you for taking the time to give feedback of your excellent experience, and we thank you for your patronage. I will be sure to share with Chance and his manager your kind words. It is great feedback from great customers that drive us to continue to do better. We thank you again, and please do not hesitate to let us know should you need anything in the future. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

February 16, 2018

Warranty service Visited to get my warranty service on my lifetime power train and got in and out on a Saturday in an hour ! Very nice - staff was very helpful and pr More

by Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service girl - can’t rememner her name !
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Feb 20, 2018 -

Chapman Chrysler Jeep responded

Yvette, Thank you for the great feedback and patronage to our service department. Ruth was the advisor that helped you out. She has been a great asset to our team, and I am glad to hear you had a good experience with her. I will be sure to share your feedback with her manager. I hope that all is well with the vehicle, and should you need anything in the future, we are happy to assist. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

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