Chapman Chrysler Jeep

Friendly Salesman Buying a car can be very stressful; however, the man was so nice and helpful that the experience was quick and easy. I love my new Jeep Renegade. Buying a car can be very stressful; however, the man was so nice and helpful that the experience was quick and easy. I love my new Jeep Renegade. More

Slow is smooth smooth is fast Great experience everything was laid out and all the information we wanted was available as was the car I came to see and drove away with. Haben is aw Great experience everything was laid out and all the information we wanted was available as was the car I came to see and drove away with. Haben is awesome and easy to talk to he spent time chatting while we waited. He and Jaron had any answers we needed and broke it all down part by part when asked. An awesome no pressure atmosphere I'd happily recommend. More

Had a very good experience at Chapman today Our salesman Haben was super nice & very helpful to us. It was a pretty painless morning at a car dealership, I am from NJ, you can easily spend an en Our salesman Haben was super nice & very helpful to us. It was a pretty painless morning at a car dealership, I am from NJ, you can easily spend an entire day dealing with everything but not with Haben & not at Chapman! I would DEFINITELY recommend Haben & the dealership to anyone! More

Easy and fast Hoben was great to us. We really appreciated his help. We will definitely recommend to a friend if they are in need of a car Hoben was great to us. We really appreciated his help. We will definitely recommend to a friend if they are in need of a car More

A "Memo"rable Time Had to get both my Chrysler 200's in for oil changes. When I pulled up the service guy greeted me with the "Memo"rable line. I thought it was so cool Had to get both my Chrysler 200's in for oil changes. When I pulled up the service guy greeted me with the "Memo"rable line. I thought it was so cool and I was instantly comfortable. They did a quick and CLEAN job. I was very impressed because other dealerships have left grease marks all over. Thanks "Memo" Olivares. More

Great to work with! After a horrible experience at another dealership we found Luis and he turned our experience around. Very nice guy and easy to talk with. Very helpful After a horrible experience at another dealership we found Luis and he turned our experience around. Very nice guy and easy to talk with. Very helpful and texted with me all day to answer all my questions before we even got to the dealership. Will definitely send friends and family to him! More

Haben was amazing!!!! Haben provides us with excellent service, gave us the best price, and took his time. We wanted to lower our payments and get into a better car. He hel Haben provides us with excellent service, gave us the best price, and took his time. We wanted to lower our payments and get into a better car. He helped us achieve both goals. I would highly recommend him to anyone looking for a vehicle. More

Under Promise & Over Deliver A/C Repair The Service Department rocks!!!! So my A/C goes out on my 14 Chrysler 300 C 3 weeks after my warranty expires and still 5,000 miles under the 36,000 m The Service Department rocks!!!! So my A/C goes out on my 14 Chrysler 300 C 3 weeks after my warranty expires and still 5,000 miles under the 36,000 miles but over on time. So I take it to the shop praying it just needs to be recharged, nope it needs $2,400.00 in repairs and the extended warranty I just purchased doesn't kick in for 30 Days and won't cover anything that was bad before or during the 30 days and the Factory Warranty is out. I went and spoke with the service writer Memo and he directed me to the Shop foreman to see if they could help me in anyway. The shop foreman Kurt tells me he will speak with Virgil the Service Manager and have him call Chrysler and see what they can do for me, at this point I'm thinking there goes my vacation money. The Service Manager calls me the next day and ask me if I would be ok if he can get them to pay the Labor and I buy the parts, the parts were less than $500 and I tell him absolutely. I have now saved about $2,000 and my Vacation is back on, so they schedule an appointment to get the work done which would be after the weekend. So when I show up Virgil approaches me and says Mr Moore can you pay $139 Plus Tax and I'm thinking on top of the $500, I say yes and prepare to pay $639 Plus Tax. I leave the vehicle on Monday thinking it would be done on Thursday or Friday which I get a call Tuesday evening right before they close to tell me my vehicle would be ready the next morning to pick up. So I arrive the next day and they had me my bill that I have mentally already paid the over $700 and I look down and my Total is $150.20 which I gladly paid. I can't thank these guys enough for going to the extra mile when it was just as easy to tell me sorry your warranty has expired and a lot of dealers or shops in general would have. So thank you again guys and you have my business from this point forward! Thank You, A VERY HAPPY CUSTOMER More

In and out. I was in and out of the dealership in two and a half hours. And for anyone who has ever spent 8 hours in a dealership, you know how annoying it is to I was in and out of the dealership in two and a half hours. And for anyone who has ever spent 8 hours in a dealership, you know how annoying it is to be pulled around 100 different ways with no end result. My guys did a great job. End of story. I hope the service continues to exceptional throughout ithe life of my lease. More

Amazing Customer Service Haben was great, informative and knowledgeable of the product. He was very friendly and personable. I would recommend him to all my friends and famil Haben was great, informative and knowledgeable of the product. He was very friendly and personable. I would recommend him to all my friends and family. More