Chapman Chevrolet
Philadelphia, PA
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Bought a new car I just bought a new car from Dan Staley from chapman and let me first just say how wonderful and knowledgeable Dan is, my car was the right price just I just bought a new car from Dan Staley from chapman and let me first just say how wonderful and knowledgeable Dan is, my car was the right price just before the holidays. More
Chapman sells lemons! I won't waste my time rehashing the horrific experience I am having with this dealership! Especially since no one from management, ownership or GMC gi I won't waste my time rehashing the horrific experience I am having with this dealership! Especially since no one from management, ownership or GMC gives a dam! I totally regret purchasing a vehicle here and wouldn't recommend them to my worse enemy! I don't see how they sleep at night. More
Truly Awesome People!!! Always the service is impeccable, this is why I have been a customer since 2014. I have no intentions of going anywhere else when the service continue Always the service is impeccable, this is why I have been a customer since 2014. I have no intentions of going anywhere else when the service continues to be above expectations. Great team to work with, I constantly recommend Chapman Chevy to friends and co-workers for exceptional service. More
Never ending Nightmare 05/19/2015 – 2010 Traverse purchased for $15,420 - 68729 miles 05/27/2015 – RO 156388 – 69060 miles – SLOW CRANK, NOISE AT START UP - replace chain p 05/19/2015 – 2010 Traverse purchased for $15,420 - 68729 miles 05/27/2015 – RO 156388 – 69060 miles – SLOW CRANK, NOISE AT START UP - replace chain package & actuators - $0 cost to customer 08/05/2015 – RO 159533 – 71945 miles – ENGINE LIGHT, STALL, HARD START - almost no oil in vehicle, recommend recheck in 1500 miles - $0 cost to customer 12/19/2015 – RO 164839 – 74877 miles – NOISE FROM ENGINE (did not return per recommendation from RO 159533) – replaced #3 rod & bearing - $0 cost to customer 12/19/2015 - 2011 GMC purchased for $21175, $15700 was given for trade of 2010 Traverse – 55646 miles 02/02/2016 – RO 166163 – 58161 miles – ENGINE LIGHT, NO POWER, FLUID LEAKING – replaced engine - $0 cost to customer 08/09/2016 – RO 173670 – 64680 miles – TOW IN, NO START – replaced fuse, recommendations declined - $158.91 cost to customer (being reimbursed today) More
Exceptional Service; Friendly Staff My experience with Chapman Chevrolet was the best car buying experience I have ever had. Colleen, the sales manager was very understanding of our need My experience with Chapman Chevrolet was the best car buying experience I have ever had. Colleen, the sales manager was very understanding of our needs and took as much time as we needed to discuss the best options for us. We were treated politely the entire time we were there and on every phone call. And never once did we feel pressured to purchase. As far as I am concerned, I will not purchase another vehicle from anywhere else. More
Excellent Service What an excellent experience all the way around. My husband and I walked into this dealership and was immediately greeted. They were extremely friendl What an excellent experience all the way around. My husband and I walked into this dealership and was immediately greeted. They were extremely friendly, professional and ensured that are needs were met. They made us feel very comfortable and we left with the vehicle of our choice. Everyone we came in contact with was very friendly and professional. I would definitely recommend this dealer to all my family and friends!! Thanks to everyone! More
CUSTOMER FOR LIKE :) We purchased a 2016 Silverado and the experience could not have been smoother. From the first contact via internet sales to the final negotiations and We purchased a 2016 Silverado and the experience could not have been smoother. From the first contact via internet sales to the final negotiations and pick up of our new vehicle, everyone we encountered was professional and courteous. There were no hidden costs or items when we arrived at the dealership and all was as discussed. I would definitely recommend them to anyone looking for a vehicle!!! More
NON PROFESSIONAL Leased 2 cars from here in March, told the salesman Darius that the edge lease was over but the fiesta had 2 months LEFT ON IT!!!! He said that he Leased 2 cars from here in March, told the salesman Darius that the edge lease was over but the fiesta had 2 months LEFT ON IT!!!! He said that he would take care of everything, well take the cars home, low and behold Ford sends me a letter that I owe 2 months lease on the car seems , called Darius he told me the sales manger would call me back, didn't say what YEAR that would be LISTEN TO WHAT I AM TELLING YOU, DO NOT GO HERE IN FACT DON'T EVEN DRIVE BY, YOU ALWAYS HEAR THAT CAR SALESMEN ARE xxxx BAGS, AND THIEVES ..THESE GUYS ARE TOPS!!!!! More
5 stars!!!!!!!! :) As a women I am often reluctant to buy a car on my on but my sales person was very knowledgeable an respectful of my needs. I meet the owner as soon a As a women I am often reluctant to buy a car on my on but my sales person was very knowledgeable an respectful of my needs. I meet the owner as soon as I walked in the door and he took the time to work my deal and when I say work my deal he gave me a great deal. I went all over Philly and got the run around but they gave me a lower price and more for my trade than anybody.i have to say it was worth the drive. I will give these guys five stars and will come back again ....see you guys later enjoying my new Tahoe...hehe!!!! More
Best car purchase experience ever!!!! My car was totaled 2 months age from a bad accident. This was my second purchase from this dealership and as always the experience was smooth, profes My car was totaled 2 months age from a bad accident. This was my second purchase from this dealership and as always the experience was smooth, professional, & empathetic. Sophia Suber in sales is the BEST!!! Tina in finance, the BEST!!!!! Sophia has the best customer service!!!! As well as Tina!!!! More