Chapman Chevrolet

Quoted close to $500 to replace burned out window motor on vehicle with 44k miles. I complained and they offered discount of $350. Rip off! on vehicle with 44k miles. I complained and they offered discount of $350. Rip off! More

Like a lot of people dealerships always had an impression on me for being dishonest, crooks if you will. This week Chapman Chevrolet in Philadelphia proved that theory to be nothing less than true. On 5/4/20 on me for being dishonest, crooks if you will. This week Chapman Chevrolet in Philadelphia proved that theory to be nothing less than true. On 5/4/20 I had my car serviced for an oil change. First the service advisor who waited on me (Sally Spiller) attitude was unprofessional, she didn’t even want to give me a multi point vehicle inspection sheet, I found out later why. The very next day I discovered a headlight was out. Bought a new one and installed it myself. While under the hood I noticed plastic bags we’re getting sucked up into the air duck that leads to the engine air filter. So I opened up the engine air filter compartment and the filter was damaged due to plastic bags trying to force its way through the side of the filter. When I reviewed the multi point vehicle inspection sheet Chapman Chevrolet checked off that the engine air filter was checked and OK. That was a blatant lie, they never even checked it because if they had they would’ve discovered what I discovered but instead they checked it off as OK which raises the question what else did they lie about? It’s bad enough their prices are through the roof and you pay them your money and they lie about even doing the work that they claim to have done. Trust and believe I’m going to share this by every social media/Internet means I know how. Dwayne D. Unsatisfied customer More

Great experience with Jim Rosa Jim was very personable, helpful, and stayed late to get me all squared away. He also worked creatively with me to navigate some payment hurdles so th Jim was very personable, helpful, and stayed late to get me all squared away. He also worked creatively with me to navigate some payment hurdles so that I could drive away the same evening in my new vehicle. I'm very happy with my 2013 Chevy Volt, and with the service of Jim Rosa at Chapman Chevrolet. More

Don’t stand behind what they sell you Bought a Cadillac SRX. In January it’s june tires are dry rotted and need to be replaced. I didn’t know to look for this. I feel taken advantage o Bought a Cadillac SRX. In January it’s june tires are dry rotted and need to be replaced. I didn’t know to look for this. I feel taken advantage of because they said the car was thoroughly examined by their mechanic More

Jodi Delia Jodi is a salesperson that has your interest in mind and will work very hard to make sure you get what it is you want. Jodi is a salesperson that has your interest in mind and will work very hard to make sure you get what it is you want. More

Deceptive crooks I took my car to get a state inspection this morning. As i pulled in to drop off my car team blue attendent John Weiser, did a visual inspection of my I took my car to get a state inspection this morning. As i pulled in to drop off my car team blue attendent John Weiser, did a visual inspection of my vehicle noting that he acknowledged an issue with the right taillight case being cracked prior to taking my keys and assuming responsibility for my vehicle. At the desk I stated the reason for my visit was to have a state and emission test complete. John being fully aware I would not pass the state inspection because of the broken light case proceeded to sell me other services that were supposed to be included in the emission test like, checking my breaks, and services that were supposed to be included in my oil change like rotating my tires for an additional 80.00. After 1.5 hours he calls me to the desk to tell me my car didn't pass because of the taillight and hands me a 160.00 bill 134.75 being labor. More

Runaround !!! They were well over an hour from my appointment time getting the vehicle inside had an oil change and a tire rotation the next morning I looked notice They were well over an hour from my appointment time getting the vehicle inside had an oil change and a tire rotation the next morning I looked noticed one of my hubcaps was missing called said they get back to me, nothing in two weeks I called again and got the same runaround. More

Do not honor advertised sale I have an ad that clearly states a vehicle I was interested in is priced at $21,999. When talking to the dealership, they say "no, its $34,000" So I have an ad that clearly states a vehicle I was interested in is priced at $21,999. When talking to the dealership, they say "no, its $34,000" So the advertisement you put out is false? Yep thats right. Rhey advertised the vehicle at $21,999 to get you to come in but the vehicle is actually $34,000. False advertising at its finest Id never buy from them More

Thanks Dan Staley for my new car! My family has bought 3 cars from Dan Staley and Chapman Chevrolet. They treat you how you would expect but usually aren't at a dealership. None of the My family has bought 3 cars from Dan Staley and Chapman Chevrolet. They treat you how you would expect but usually aren't at a dealership. None of the usual shady business going on here. Holly has also been great with the service end of things. Thanks again Dan, Colleen, Rich and Giancarlos for another great experience! I'll see you after the holidays for my mom's new car. Have a great holiday team Chapman! More

Came in for service and left with newer pre-owned car 5 Stars ! Already exceptional service. I came in to get my oil change fell in love with pre owned and they made it happen ! Great place to do business 5 Stars ! Already exceptional service. I came in to get my oil change fell in love with pre owned and they made it happen ! Great place to do business More