Chapman Chevrolet

The best car buying experience ever. Everyone was so nice and helpful I got the car I wanted thanks to larry and my sales person hannah she was awesome I will tell anybody looking for a new car to try chapma and helpful I got the car I wanted thanks to larry and my sales person hannah she was awesome I will tell anybody looking for a new car to try chapman first More

Service is ran by a compete set of crooks. Very unprofessional and misleading. For warranty or major work look for another dealer because the techs that work at Chapman are “Terrible” good for only unprofessional and misleading. For warranty or major work look for another dealer because the techs that work at Chapman are “Terrible” good for only oil changes and car washes. More

These people are crooks. They will raise prices to pocket manufacturer rebates for themselves. They will significantly devalue your trade and make you feel as though they are doing you a favor by even taking manufacturer rebates for themselves. They will significantly devalue your trade and make you feel as though they are doing you a favor by even taking your trade. I was interested in a truck and they wouldn’t even negotiate a price until they ran my credit. Snakes. Stay away. Go to Barlow across the river, much better place to do business. More

Quoted close to $500 to replace burned out window motor on vehicle with 44k miles. I complained and they offered discount of $350. Rip off! on vehicle with 44k miles. I complained and they offered discount of $350. Rip off! More

Like a lot of people dealerships always had an impression on me for being dishonest, crooks if you will. This week Chapman Chevrolet in Philadelphia proved that theory to be nothing less than true. On 5/4/20 on me for being dishonest, crooks if you will. This week Chapman Chevrolet in Philadelphia proved that theory to be nothing less than true. On 5/4/20 I had my car serviced for an oil change. First the service advisor who waited on me (Sally Spiller) attitude was unprofessional, she didn’t even want to give me a multi point vehicle inspection sheet, I found out later why. The very next day I discovered a headlight was out. Bought a new one and installed it myself. While under the hood I noticed plastic bags we’re getting sucked up into the air duck that leads to the engine air filter. So I opened up the engine air filter compartment and the filter was damaged due to plastic bags trying to force its way through the side of the filter. When I reviewed the multi point vehicle inspection sheet Chapman Chevrolet checked off that the engine air filter was checked and OK. That was a blatant lie, they never even checked it because if they had they would’ve discovered what I discovered but instead they checked it off as OK which raises the question what else did they lie about? It’s bad enough their prices are through the roof and you pay them your money and they lie about even doing the work that they claim to have done. Trust and believe I’m going to share this by every social media/Internet means I know how. Dwayne D. Unsatisfied customer More

Great experience with Jim Rosa Jim was very personable, helpful, and stayed late to get me all squared away. He also worked creatively with me to navigate some payment hurdles so th Jim was very personable, helpful, and stayed late to get me all squared away. He also worked creatively with me to navigate some payment hurdles so that I could drive away the same evening in my new vehicle. I'm very happy with my 2013 Chevy Volt, and with the service of Jim Rosa at Chapman Chevrolet. More

Don’t stand behind what they sell you Bought a Cadillac SRX. In January it’s june tires are dry rotted and need to be replaced. I didn’t know to look for this. I feel taken advantage o Bought a Cadillac SRX. In January it’s june tires are dry rotted and need to be replaced. I didn’t know to look for this. I feel taken advantage of because they said the car was thoroughly examined by their mechanic More

Jodi Delia Jodi is a salesperson that has your interest in mind and will work very hard to make sure you get what it is you want. Jodi is a salesperson that has your interest in mind and will work very hard to make sure you get what it is you want. More

Deceptive crooks I took my car to get a state inspection this morning. As i pulled in to drop off my car team blue attendent John Weiser, did a visual inspection of my I took my car to get a state inspection this morning. As i pulled in to drop off my car team blue attendent John Weiser, did a visual inspection of my vehicle noting that he acknowledged an issue with the right taillight case being cracked prior to taking my keys and assuming responsibility for my vehicle. At the desk I stated the reason for my visit was to have a state and emission test complete. John being fully aware I would not pass the state inspection because of the broken light case proceeded to sell me other services that were supposed to be included in the emission test like, checking my breaks, and services that were supposed to be included in my oil change like rotating my tires for an additional 80.00. After 1.5 hours he calls me to the desk to tell me my car didn't pass because of the taillight and hands me a 160.00 bill 134.75 being labor. More

Runaround !!! They were well over an hour from my appointment time getting the vehicle inside had an oil change and a tire rotation the next morning I looked notice They were well over an hour from my appointment time getting the vehicle inside had an oil change and a tire rotation the next morning I looked noticed one of my hubcaps was missing called said they get back to me, nothing in two weeks I called again and got the same runaround. More