Chapman BMW Chandler

BMW Service The only place I will take my BMWs for service. I can trust them to do what is right and I have been foing there 7 years. The only place I will take my BMWs for service. I can trust them to do what is right and I have been foing there 7 years. More

Chapman Bmw Ryan the sale's Man was wonderful i he helped a lot and explained every thing step by step i loved the service thans much Ryan the sale's Man was wonderful i he helped a lot and explained every thing step by step i loved the service thans much More

Best experience at a dealership After dealing with awful dealerships BMW was a breath of fresh air. Kris got me in fast and took great care of me. Even though this dealerships is on After dealing with awful dealerships BMW was a breath of fresh air. Kris got me in fast and took great care of me. Even though this dealerships is on the opposite side of town I will always make that drive for the great customer service and good work they do. More

This was not quite an impulse buy, but close to it. I had decided I needed to treat myself to a special, quality vehicle. The personel at Chapman made the process of shopping and buying a seamless one. had decided I needed to treat myself to a special, quality vehicle. The personel at Chapman made the process of shopping and buying a seamless one. Matt Tyler is my salesman and I couldn't have asked for anyone better. He was completely attentive to my needs and wants and found the car that fit all my wants, and then some! The actual purchase was so easy. Lynn Charles provide me with the various options to make this car mine I am very satisfied with the value I got for the money. The follow-up from Matt and Renate Steinbach has been great and couldn't be happier. More

Not an anomaly at this facility. So, I'm half an hour late, Stacey Moore say, "No problem; do you need a car?" I reply that the decision was his, as I had two hours exactly to be at So, I'm half an hour late, Stacey Moore say, "No problem; do you need a car?" I reply that the decision was his, as I had two hours exactly to be at another appointment. He said, I can get your car serviced and cleaned in that time." As a "waiter," I stroll the showroom to say "Hi" to some of the crew, and Bob Arvizu welcomes me into his office, where he gives me an unselfish hour of his time. During which, Giuseppe, and Randy are gracious, as well. Stacey came looking for me and found me as I was walking out of Bob's office. He had got the job done in an hour, saying, "Your car is being cleaned now." So, I dropped-in at Don King's desk, and an hour later I had to cut him ff as we were sharing stories. Exceptional, efficient, and gracious dealer, all the way around. More

Tony DiSalvo could not have treated me better!! I purchased a pre owned 2012 x5 and he took the time to show me all of it's features after doing some warranty work. Even showing me the manual release purchased a pre owned 2012 x5 and he took the time to show me all of it's features after doing some warranty work. Even showing me the manual release for the fuel door. Thanks Tony More

I took my car in for an noise it would make every time I'd hit the breaks. The brakes pads were replaced. Andrew was great as usual and makes every service visit a smooth experience Thanks Andy :) I'd hit the breaks. The brakes pads were replaced. Andrew was great as usual and makes every service visit a smooth experience Thanks Andy :) More

After having some truly horrible experiences at other Chapman dealerships, I was very apprehensive about doing business with Champan BMW. However, from the first contact with Henry, the sales experience Chapman dealerships, I was very apprehensive about doing business with Champan BMW. However, from the first contact with Henry, the sales experience at Chapman BMW was far and away the best I've ever been a part of. Henry knows all of the cars inside and out, and in the rare instance he can't answer a question, he quickly gets the right answer for you. Since our first purchase last October, we have now purchased two vehicles from Chapman BMW and are actively working on third. When I want to buy a new or used car from now on, Henry will be the first person I contact. The only reason I gave a 4 for Overall Experience is that the response from the higher-ups and finance department can sometimes be agonizingly slow! This is out of the Sales Advisor's hands, however. More

We went into Chapman BMW and purchased a 2014 X5 during my husbands lunch hour. Don asked what features were important and took time to explain so that I could prioritize them in selecting my car. I my husbands lunch hour. Don asked what features were important and took time to explain so that I could prioritize them in selecting my car. I test drove the car with my features and after deciding that it was the car that I wanted, visited with Rosetta and quickly settled on a price, completed the documentation and financing. She did great job walking me through the process and I completed my transaction within an hour. Great service, Great price and Great Experience!!! Highly recommend!!! Rosa A. More

I came in for an oil change. They not only changed the oil but flushed the break system, changed wiper blades, inspected the entire car, and the washed it. The wait was about an hour. The wait area was c oil but flushed the break system, changed wiper blades, inspected the entire car, and the washed it. The wait was about an hour. The wait area was clean, comfortable, unlimited coffee, and two Tvs. I love this dealership! More