Chapman BMW Chandler

My car buying experince at Chapman I just bought my X5 ---looks pretty sharp in my garage. Actually this is the replacement for another X5 that I traded in. My experience with the sa I just bought my X5 ---looks pretty sharp in my garage. Actually this is the replacement for another X5 that I traded in. My experience with the sales man Richard and Ricky were very pleasant. No pressure tactics - just let me pick the vehicle I wanted then we did the numbers. I did not encounter hidden funny numbers while doing the financing - was pretty straight forward. The finance manager lady was excellent. She explained the numbers and warranties very carefully and clearly. I am a satisfied customer and will most likely return. Harrison Koroso More

Recent purchase outstanding Recently purchased a BMW 328 and the entire experience was simply outstanding. Deven (our sales rep) was informative, helpful, and patient. She gave Recently purchased a BMW 328 and the entire experience was simply outstanding. Deven (our sales rep) was informative, helpful, and patient. She gave us a great deal with no hustle or hassle. We also have our X-5 serviced at this dealership. We highly recommend Deven and this dealership to anyone interested in purchasing a BMW. More

Overall a very good experience Alexander helped me through my experience of buying a new BMW, he was nice, practical, and very knowledgeable, Overall I'm happy with my purchase. Alexander helped me through my experience of buying a new BMW, he was nice, practical, and very knowledgeable, Overall I'm happy with my purchase. More

Recall notice, service I Recently moved to the Phoenix area and used an independent to service my car. I received a recall notice from BMW and took my car to Chapman. The se I Recently moved to the Phoenix area and used an independent to service my car. I received a recall notice from BMW and took my car to Chapman. The service I received was excellent, not only did they take care of the recall but did a complete courtesy check of the car. They provided me with the information and never pressured to do any additional work. If you are looking for quality service, I would recommend Chapman BMW to you. More

Never a bad experience! I have bought two cars from this dealership and we have never had a bad experience. Tony DiSalvo is so kind, professional, and accommodating. He remem I have bought two cars from this dealership and we have never had a bad experience. Tony DiSalvo is so kind, professional, and accommodating. He remembers details of our past interactions and makes you feel at ease. I will always have a BMW because of the value and quality of service on and off the road. Thank you for going above and beyond what a dealership does. More

Service Excellent dealership! Vince Adams is an Outstanding Service Manager, very knowledgeable, friendly, and helpful. I would highly recommend this BMW de Excellent dealership! Vince Adams is an Outstanding Service Manager, very knowledgeable, friendly, and helpful. I would highly recommend this BMW dealership, as the Service Department is very focused on Customer Service! More

Solid customer service I have been in sales for better part of 20 years so I'm always critical of high pressure tactics, and aggressive sales people. In fact I dislike bein I have been in sales for better part of 20 years so I'm always critical of high pressure tactics, and aggressive sales people. In fact I dislike being around sales people so much I took my search to internet and did the entire transaction via email (until the very end when I placed a phone call) and corresponded with their internet sales dept. Philip Mattice at the Chandler, AZ, Chapman BMW was authentic, honest, patient and courteous. I certainly was not the easiest client to work with, and Philip hung in there and over delivered. If you are going to buy a car at Chapman I would hit their website, and when that little pop up window shows up and they ask for you to start chatting, just type in what you are looking for and then ask for Philip Mattice. The guy isn't a slick used car salesman, and if you like a soft spoken, humble and honest sales person, then you hit the jackpot. In the end, I trusted his judgement so much I pretty much bought my car sight unseen, and I was thrilled with the outcome. In addition to Philip, when I got to the dealership, the three people I dealt with were fantastic! More

Best Car Leasing Experience I have Ever Had Worked with JJ Garcia and Sales Manager Renate Steinbach this weekend. Probably the best and easiest car buying experience I have ever had. Very hon Worked with JJ Garcia and Sales Manager Renate Steinbach this weekend. Probably the best and easiest car buying experience I have ever had. Very honest, very straightforward, total all around exceptional experience. Drove all the way from North Scottsdale to do business with this dealership. Would highly recommend. More

Been going there for 5 years I always work with Mike Reeves and he is great. He is responsive, friendly, trustworthy, and attentive. In the last 5 years i've even recommended hi I always work with Mike Reeves and he is great. He is responsive, friendly, trustworthy, and attentive. In the last 5 years i've even recommended him to my brother and sister who both have BMWs whenever they needed service and they've always been met with professionalism. Thanks Mike!!! More