
Chapman BMW Chandler
Chandler, AZ
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Purchased a 2012 BMW 528i M Package - Unbelievable Experienc I had been shopping around quite a bit here in the Valley for either a 2012-2013 BMW 528i or 335i. I actually called this location by accident and was I had been shopping around quite a bit here in the Valley for either a 2012-2013 BMW 528i or 335i. I actually called this location by accident and was connected immediately with John Stanley, who could not have been more helpful. Not only was he able to get me in the car of my dreams (a 2012 528i M Package) with very low miles at .9% APR and a differed 48 Month payment plan. John and his staff worked harder for my business than any other car buying experience I have ever been through, hands down. I would recommend them to my family and friends without hesitation. Thanks John Stanley and Chapman, I couldn't be happier. Lifelong Customer (now), Andrew Boca More
All my Dreams come true! We came in one night and J.J. told us a lot about the cars, he was very helpful. We returned on a night when he was off, and worked with a salesman We came in one night and J.J. told us a lot about the cars, he was very helpful. We returned on a night when he was off, and worked with a salesman named Richard, he made spending a lot of money very easy, very helpful, not pushy, made us laugh a lot, and was very keen to find us just what we were looking for! We left Very Happy! More
Routine maintenance + repair Superior service. Prompt, efficient, friendly. The team reminded me of service that I needed (which I wasn't aware of) and that was covered under my Superior service. Prompt, efficient, friendly. The team reminded me of service that I needed (which I wasn't aware of) and that was covered under my warranty. More
Fantastic I have been accustomed for 8 years and three vehicles, Vince Adams and Don King have been stellar representatives for this Chapman BMW dealer......... I have been accustomed for 8 years and three vehicles, Vince Adams and Don King have been stellar representatives for this Chapman BMW dealer............very grateful to have this experience when customer service in general is a thing of the past for all other companies !! More
Service visit My service adviser, Mark, is outstanding, a real professional, who is extremely thorough in everything he does. I've never had better anywhere i have My service adviser, Mark, is outstanding, a real professional, who is extremely thorough in everything he does. I've never had better anywhere i have ever been or with any other make of car. Maralin C. More
Service Visit I have always split my service visits between N Scottsdale BMW and Chandler, and have always purchased my vehicles from N Scottsdale. After my last v I have always split my service visits between N Scottsdale BMW and Chandler, and have always purchased my vehicles from N Scottsdale. After my last visit and the time I've got to know Matt Kopeck ( Service Dept ) I will never service and or buy from N Scottsdale. Matt's personality and service are second to none and make the inconvenience of visiting a dealership a true pleasure. David Jorgensen More
Recall/Service on new BMW Absolutely wonderful Service Department, especially Jeremy Wittig. Chapman is very fortunate to have him in the staff. He is very prompt, courteous, Absolutely wonderful Service Department, especially Jeremy Wittig. Chapman is very fortunate to have him in the staff. He is very prompt, courteous, and a pleasure to work with! In Sales Tim Smith is another example of professionalism and excellent Customer Service! Would never go anywhere else than Chapman BMW for all my car needs. More
Outstanding Customer Service I've been a customer of Chapman BMW Chandler since they opened (and prior to the Chandler opening when the dealership was on McDowell road). The custo I've been a customer of Chapman BMW Chandler since they opened (and prior to the Chandler opening when the dealership was on McDowell road). The customer service as a whole is consistently excellent. Everyone from the dealers, service advisors, and receptionists always greet quickly and go over and above to ensure my satisfaction. I have a choice not only in dealerships, but also in the type of car I choose to drive. Because of the outstanding service I've received over the years, I'm a loyal customer to BMW. More
Recent Service Visit David Pence, your service representative and my service contact, is second to none. Mr. Pence is courteous, patient, professional and always has a smi David Pence, your service representative and my service contact, is second to none. Mr. Pence is courteous, patient, professional and always has a smile. He contacted me regarding the service need, and when I brought my vehicle in, he had searched to provide my requested needs.. I feel that he is an asset to your dealership, and works to uphold the values that you have set for the company. Itis always a pleasure to work with Mr. Pence. More
I'm sold on Chapman BMW. Both Richard and Brian were wonderful to deal with. We had an unpleasant experience at a difference dealership. After leaving Chapman BMW we left with Both Richard and Brian were wonderful to deal with. We had an unpleasant experience at a difference dealership. After leaving Chapman BMW we left with all smiles and a new car.. More