
Chapman BMW Chandler
Chandler, AZ
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Amazing Car buying experience!!!! I was working with John Stanley to lease new BMW but than ended up buy Used car from them. I would say, I had an amazing experience buying a car from I was working with John Stanley to lease new BMW but than ended up buy Used car from them. I would say, I had an amazing experience buying a car from the,...No haggle...no pressure.... and most importantly John was very transparent and keeping out budget in mind, he worked out a great deal with us. Over the years, I have bought many cars and have negotiated for minimum of 3-4 hours but with Chapman BMW, I am the fastest deal of my life (ONLY 30 mins)..... I would strongly recommend this dealership for your car buying... More
Service is again fantastic If you have any issues with your BMW, take it to Vince Adams at BMW Chandler and he will take care of all your needs. He is professional and prompt an If you have any issues with your BMW, take it to Vince Adams at BMW Chandler and he will take care of all your needs. He is professional and prompt and is working for you to solve your problem. I have worked with him for a few years now and each and every time he has exceeded my expectations Thank you Vince! Dave K More
Extremely Professional Sales Team Ryan Dorfman went far above and beyond to help my family purchase a vehicle from Chapman. No games, no hidden fees, no haggling on price, just profess Ryan Dorfman went far above and beyond to help my family purchase a vehicle from Chapman. No games, no hidden fees, no haggling on price, just professionalism at its finest. This is the second vehicle I have purchased from Ryan and I will continue to purchase vehicles from him because of his sense of urgency and pride in his craft. I literally had the deal done in less than two hours. More
Misleading Add Ons We recently purchased a 2015 BMW 435i xDrive Coupe. The finance department was misleading about the cancelation of extended maintenance contracts. Thi We recently purchased a 2015 BMW 435i xDrive Coupe. The finance department was misleading about the cancelation of extended maintenance contracts. This led us to an approximate $2,000 loss. Not a way to treat customers. Deven Price was our sales lady. She is just as guilty as the finance department. They bamboozled us and left us holding the bag. More
Enjoyable Car Buying Experience Started working with Peter Cramer online to purchase an X4. Entire process was efficient, smooth and actually enjoyable! I could definitely tell he e Started working with Peter Cramer online to purchase an X4. Entire process was efficient, smooth and actually enjoyable! I could definitely tell he enjoyed his job and didn't feel pressured at any time. He was also incredibly knowledgable about the vehicle and addressed all of my questions, many before I even asked them. Will definitely do business with him again. More
Excellent dealership for anything. 4 cars purchased there and all the servicing needed. Our salesman went above and beyond and came in on his day off. dealership for anything. 4 cars purchased there and all the servicing needed. Our salesman went above and beyond and came in on his day off. More
Employee review I had a very good experience buying my new vehicle. John Stanley went out of his way to answer my questions and offer explanations. Everyone I had c I had a very good experience buying my new vehicle. John Stanley went out of his way to answer my questions and offer explanations. Everyone I had contact with was courteous and professional. Thanks, Chapman. More
Chapman BMW Shelia Long with Kenneth Smith I worked with Kenneth Smith Jr. when I purchased my 2nd BMW. Kenneth went out of his way to make me happy! From finding the vehicle I wanted at the pr I worked with Kenneth Smith Jr. when I purchased my 2nd BMW. Kenneth went out of his way to make me happy! From finding the vehicle I wanted at the price I wanted to all the little details in between and after. I've bought several cars before, but this was probably the easiest transaction I have had by far. I detest haggling, and experienced none of that with Kenneth. I was in and out of the dealership in less than four hours from start to finish. Not once, did I feel any pressure to purchase, but more eagerness to get me into a vehicle that I loved, at a price I was comfortable with. Kenneth went above and beyond to make sure I was happy. If and when I purchase another BMW, Kenneth will be my first contact, Thank you Kenneth for your exemplary service. More
Great Customer Service at Chapman Chandler I've been a customer at Chapman BMW since 2009 - Tony in Service has always been my rep and he's great! Always reachable and very responsive. Gets me I've been a customer at Chapman BMW since 2009 - Tony in Service has always been my rep and he's great! Always reachable and very responsive. Gets me in and out and always has a loan car ready for me. More
Good service Personnel is friendly and knowledgeable. Service is great. There is shaded curb service for drop off and pickup. Exceptional waiting room with coff Personnel is friendly and knowledgeable. Service is great. There is shaded curb service for drop off and pickup. Exceptional waiting room with coffee, flavored creamers, chilled waters and clean restrooms More