Chapman BMW Chandler

Great and Efficient Process We had a terrific experience buying a certified pre-owned BMW at Chapman in Chandler. The process was friendly and efficient. We had purchased a pre We had a terrific experience buying a certified pre-owned BMW at Chapman in Chandler. The process was friendly and efficient. We had purchased a previous car at this dealership and were again impressed by the people we dealt with. we have used their service department in between the two purchases and they are awesome, as well. More

I made an appointment to have my scheduled maintenance and w I made an appointment for my scheduled maintenance and when I arrived they got me started right away. They were very courteous and thorough. Unexpec I made an appointment for my scheduled maintenance and when I arrived they got me started right away. They were very courteous and thorough. Unexpected programming was required which necessitated more time to accomplish and Mark got me a "loner" to use until the next day. All was done quickly and smoothly. I picked my car the next day which was waiting for me when I arrived. Mark explained all that was done and I was on my way. It was a very good experience and I thank Mark for his courtesy and business like approach. More

Great Service! This is my second BMW and I am always fortunate to have Kris Mason as my Service Consultant. He is awesome! Kris is professional, personable and alw This is my second BMW and I am always fortunate to have Kris Mason as my Service Consultant. He is awesome! Kris is professional, personable and always courteous and honest! I couldn't ask for a better Service Consultant than Kris! Thank you Chapman BMW! More

Great Service as always Service was superb as always! Matt Konacek is the consummate professional and the team of technicians always does a great job. I would not take my BMW Service was superb as always! Matt Konacek is the consummate professional and the team of technicians always does a great job. I would not take my BMW anywhere else. They have been servicing our BMW's for 8+ years. Mike Callahan More

Excellent!! Thomas Wojcik is an excellent sales advisor!! He went above and beyond to help me select the right vehicle for me. In fact, every one at Chapman BMW Thomas Wojcik is an excellent sales advisor!! He went above and beyond to help me select the right vehicle for me. In fact, every one at Chapman BMW Chandler was fantastic and very easy/helpful to work with! I would so recommend (and will in the future) purchasing a vehicle from them. Thank you! More

Best automobile buying experience ever. It is not very often you find a dealership on the order of Chapman BMW. A very professional sales and finance group. No pressure tactics, their only i It is not very often you find a dealership on the order of Chapman BMW. A very professional sales and finance group. No pressure tactics, their only interest is helping the customer find the vehicle to suit their requirements. My sales person was Alexander Smith and I have never experienced a more knowledgable salesperson. He could answer all my questions about the car I was interested in and on the test drive he was able to coach me through a demonstration of the vehicles capabilities. Refreshing in today's world. More

Under Paid for Trade In's I had a good experience. John Wayne was very professional. The only complaint would be that John's Boss low balled me for my trades. Seems like Kell I had a good experience. John Wayne was very professional. The only complaint would be that John's Boss low balled me for my trades. Seems like Kelly Blue Book and other similar sites do not matter! More

Sales New Bruce Kotlicky was very helpful and respectful of our time. This was the second time I have leased cars from him and I had great experience both times Bruce Kotlicky was very helpful and respectful of our time. This was the second time I have leased cars from him and I had great experience both times. More

Above and beyond Service Matt K in the service department went above and beyond during my last service visit. He was able to source two hard to find parts as well as working Matt K in the service department went above and beyond during my last service visit. He was able to source two hard to find parts as well as working with BMW's warranty department for the cost of the repair. He called me weekly to advise me on the part status and was always willing to listen to my complaints. I highly recommend this dealership for service. More

Excellent Service Each time I have my car serviced at Chapman BMW (Chandler AZ), it is a thoroughly enjoyable experience. I always go through ANDY RUMMELL, the service Each time I have my car serviced at Chapman BMW (Chandler AZ), it is a thoroughly enjoyable experience. I always go through ANDY RUMMELL, the service agent I've dealt with since I bought my X-1. He's attentive, helpful, friendly, and, most importantly, he is thoroughly knowledgable. I give 5 stars to Chapman and 5 stars to ANDY RUMMELL. More