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Chapman BMW Chandler
Chandler, AZ
748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 12, 2017
Outstanding Service I scheduled an appointment to get a new tire for my 2014 328i. I was helped right away and given a loaner car for the night. The next morning my car w I scheduled an appointment to get a new tire for my 2014 328i. I was helped right away and given a loaner car for the night. The next morning my car was washed and ready with the new tire. More
by Gary Matsch
Employees Worked With
David Pence
February 11, 2017
Great service and advisor was awesome We worked with Savas to purchase our Honda, he was great and he went above and beyond to ensure we were well taken care of! We worked with Savas to purchase our Honda, he was great and he went above and beyond to ensure we were well taken care of! More
by Kate Gonzalez
Employees Worked With
Savas, Lynn
February 11, 2017
beyond any expected level of service My service representative Mark Ostaszewski always goes out of his way to do the extra unexpected little things that we never see any more in service o My service representative Mark Ostaszewski always goes out of his way to do the extra unexpected little things that we never see any more in service occupations. He is fantastic. I trust him and have a complete confidence that he will always watch out for my (and my car's) best interests. Thank you Mark. Randall Bennett More
by RB
Employees Worked With
Mark Ostaszewski
February 11, 2017
Treated like a valued customer, quick efficient sales team! We visited 2 dealerships earlier in the day. Our experiences were very pleasent. We stopped by Chapman BMW just to test drive a specific vehicle, to We visited 2 dealerships earlier in the day. Our experiences were very pleasent. We stopped by Chapman BMW just to test drive a specific vehicle, to compare it to the others we had seen earlier in the day. We were warmly greeted by a sales person (Savas) who quickly made sure our needs were met. He was kind, courteous, and sincere in his assistance. He was able to get us into the car we wanted, in a way that worked best for us. There was no "up selling," no hassles, no hidden dealer fee, no additional line items! The financial manager came out and was kind a courteous as well. She wasn't just a scary person in a back room "turning us down." The financial manager and sales representative inquired about our needs, and our situation, and facilitated a deal that met our needs. Jaclyn (the financial manager) was incredibly efficient at her job. We were in and out (with our vehicle "in hand") very quickly. I honestly can't say how quickly, because we didn't intent to purchase a vehicle here. We just felt so comfortable and appreciated. We brought our 6 and 8 year old. They didn't even have a chance to get restless. I never experienced such a smooth, painless car buying experience. I love my new vehicle! I love feeling like an appreciated customer! I love feeling like someone is grateful for my business. The third try was "a charm" for us, but next time I'll save myself half a day and just start with Chapman BMW. By the way, I previously owed a BMW that I brought to Chapman for service, they were great then. Two vehicle later, I find myself back here saying, "Chapman BMW has always been good to me." More
by a1hockeygurl
Employees Worked With
Savas Makridis (sales person) Jaclyn Weiser (finance manager)
February 11, 2017
JC Chokrach - Best Sales Guy ever ! Got a great deal from JC. Will be recommending him to all my friends and family. Will literally give you the shirt off his back to make a deal. Tha Got a great deal from JC. Will be recommending him to all my friends and family. Will literally give you the shirt off his back to make a deal. Thanks for the shirt JC ! The CPO sales team is just east on Camelback. JC Chokrach Certified New & Pre-Owned Bmw Specialist Chapman BMW on Camelback 1144 E Camelback Rd (480) 274-1095 jcchokrach@chapmanchoice.com More
by Brandon123
Employees Worked With
JC Chokrach
February 10, 2017
Great purchase experience Our experience buying our BMW 428i Grand Coupe was trouble-free. Our salesman, Savas, made finding the car a snap, and fiancé manager Lynn was very he Our experience buying our BMW 428i Grand Coupe was trouble-free. Our salesman, Savas, made finding the car a snap, and fiancé manager Lynn was very helpful. Definitely one of the easier new car purchases we have made. More
by jennifermoreno
Employees Worked With
Savas Makridis, Lynn Charles
February 09, 2017
Incomplete work I told the Service Writer I took the under carriage cover off my vehicle and put in the trunk for the Technician to replace as a part of the service. I told the Service Writer I took the under carriage cover off my vehicle and put in the trunk for the Technician to replace as a part of the service. I received my car back with the part still in the trunk. The technician didn't replace it, nor did the technician make a note that the undercarriage cover was missing and needed to be replaced. More
by none
Employees Worked With
Kris
February 08, 2017
My BMW Chapman Purchase We were in the market for a specific model in a specific color,a 340 I in dark gray. We did some research as far as price and the availability of the We were in the market for a specific model in a specific color,a 340 I in dark gray. We did some research as far as price and the availability of the vehicle we were looking at. Knowing what the sticker price on the car was based on the internet price on Chapman's website. To our amazement our salesman, Mr. Savas Makridis quoted an even more attractive price through an email response. We went down on Sunday morning to test drive the car and within a short time all paperwork was done and we had our new BMW hassle free. I would rate this dealership and our sales person as a first class operation and look forward to a long relationship with the staff. More
by Dave S
Employees Worked With
Mr. Savas Makridis and the finance manager whom I can't recall
February 03, 2017
alpina very easy to work with Bits and Brian in used car sales! would highly recommend this store for new and used cars. they found me the car that I wanted very easy to work with Bits and Brian in used car sales! would highly recommend this store for new and used cars. they found me the car that I wanted at a great price. More
by weareice
Employees Worked With
Bits and Brian
January 30, 2017
I love my new car! I traveled from out of state to purchase and pick up my car. The entire experience from the initial sales call to signing my paperwork was straightfo I traveled from out of state to purchase and pick up my car. The entire experience from the initial sales call to signing my paperwork was straightforward and enjoyable. The sales team was fabulous and friendly, they made feel really great about my decision to buy at Chapman BMW in Chandler. It was definitely worth the trip! I recommend this dealership to anyone looking for quality cars and service to boot. More
by Over the Moon
Employees Worked With
Savas Makridis, Thomas Wojcik & Austin
