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Chapman BMW Chandler
Chandler, AZ
748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 07, 2017
Best service every time! I have been coming to Chapman for years and cannot say enough about Kris Mason, he truly exemplifies the meaning of above and beyond in customer servi I have been coming to Chapman for years and cannot say enough about Kris Mason, he truly exemplifies the meaning of above and beyond in customer service and knowledge! More
by Happy girl
Employees Worked With
Kris Mason
June 07, 2017
GREAT SERVICE AND ATTITUDE HAVE ALWAYS DRIVEN GM CARS TILL THIS BMW. THE SERVICE THAT I RECEIVE FROM THIS DEALERSHIP AND MY GUY, ANDY RUMMELL, WILL KEEP ME WITH BMW AND ESPECIA HAVE ALWAYS DRIVEN GM CARS TILL THIS BMW. THE SERVICE THAT I RECEIVE FROM THIS DEALERSHIP AND MY GUY, ANDY RUMMELL, WILL KEEP ME WITH BMW AND ESPECIALLY THIS DEALERSHIP;. NO HASSELLS, JUST FRIENDLY COMPETENT SERVICE. More
by GARY COOPER
Employees Worked With
ANDY RUMMELL
June 03, 2017
Above and beyond Every time I have had to visit over the last 6 years. My advisor Andy Rummell goes over all concerning issues I have, calls with finds and updates. Lo Every time I have had to visit over the last 6 years. My advisor Andy Rummell goes over all concerning issues I have, calls with finds and updates. Loaner car always available if needed. Last visit he said he needed my car over the weekend. Called me late Friday afternoon said work was completed. He has always gone above and beyond. More
by Gregg Vanderbur
Employees Worked With
Andy Rummell
May 20, 2017
Exemplary service as usual I have been coming to Chapman BMW Chandler for over seven years now. David Pence has been assisting me for almost that long. He is always very person I have been coming to Chapman BMW Chandler for over seven years now. David Pence has been assisting me for almost that long. He is always very personable and explains quite well the mechanics behind the problem. The service is always very efficient. David is helpful by working around my schedule and always making sure I have a loaner. I love when I return after the service is complete and my car is sitting there nice and shiny and clean. I can always expect excellent service. Thank you for taking such good care of my X-6. More
by drd
Employees Worked With
David Pence
May 18, 2017
Great experience My advisor Jacob was very professional, educated and helpful with all of my needs. Made sure all of my concerns and needs were met. Very satisfied wit My advisor Jacob was very professional, educated and helpful with all of my needs. Made sure all of my concerns and needs were met. Very satisfied with his services More
by Hehateme77
Employees Worked With
Jacob
May 04, 2017
Quick and painless Mark Ostaszewski always has a loaner car waiting and gets me back in my car fast. He goes out of his way to keep me updated and even helped find a re Mark Ostaszewski always has a loaner car waiting and gets me back in my car fast. He goes out of his way to keep me updated and even helped find a rebate for my service! More
by zerogeek64
Employees Worked With
Mark Ostaszewski
May 04, 2017
Excellent Experience I researched the possibilities of upgrading to a luxury car, which included Audie, and Cadillac etc. So I had been shopping for several weeks when I s I researched the possibilities of upgrading to a luxury car, which included Audie, and Cadillac etc. So I had been shopping for several weeks when I stopped by Chapman BMW. I was greeted immediately. The salesperson I worked with allowed me to shop at my pace. Always allowing me to ask questions without aggressive salesmanship. Chris Moore actually worked with me to determine my car needs, wants, and the extra special benefits that come with the purchase of a luxury car. From there the rest of the Chapman Team was warm and welcoming. From the GM, to the Support Staff. Lastly, this dealership is family friendly, as I had my daughter and grandson with me during my car shopping experience, and they too felt the professionalism and customer car from Chapman. I think I can truly say that I am part of the Chapman family. Thank you Chris Moore and the Chapman team for an excellent experience! More
by luvmyqx3
Employees Worked With
Chris Moore, Shane O'Hanrahan, Renate Steinbach and the BMW Geniouse.
April 28, 2017
Check Engine Light Called my Service Rep Matt K and he told me to bring it in. He arranged for a loaner car so that I didn't have to wait and off I went. I have a 750LI Called my Service Rep Matt K and he told me to bring it in. He arranged for a loaner car so that I didn't have to wait and off I went. I have a 750LI and he gave me a 528 to drive. Great vehicle. The light indicator actually turned out to be a fuel senor and it was fixed under my warranty. Great service from start to finish. Glad I bought from Chapman BM Chandler. More
by Johnmc
Employees Worked With
Matt K - Service Rep
April 24, 2017
Chapman's BMW Team is Top Professionals No matter where I have tapped into this business, my experience has exceeded my expectations -- sales professionals and service advisors are all at th No matter where I have tapped into this business, my experience has exceeded my expectations -- sales professionals and service advisors are all at the top of their game! More
by IHYDR8M
Employees Worked With
Bruce Kotlicky New Vehicle Sales Manager, Matt Konecek Service Advisor
April 23, 2017
Easy, Painless and Fun I met with Travis Tinney. He was very friendly and professional from the first call to inquire about a car to the buying portion of it. He introduced I met with Travis Tinney. He was very friendly and professional from the first call to inquire about a car to the buying portion of it. He introduced me to a few people that would be helping us that day and even introduced me to a service advisor named Tony for technical /mechanical assistance who was also very friendly and professional. I had my two daughters with me and he made it fun for them too. Overall, it did not feel like your typical car buying, nail biting, eye twitching painful car buying nightmare. I highly recommend him and Chapman BMW Chandler. More
by Rw
Employees Worked With
Travis Tinney
