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Chapman BMW Chandler

Chandler, AZ

3.8
748 Reviews

7455 West Orchid Lane

Chandler, AZ

85226

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Showing 748 reviews

June 30, 2017

Thorough and professional as always Jacob, handled my repair in a very professional manner. Even if I didn't own a BMW I would want to take my car to this service department. Can't say More

by Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Malburg
Jul 03, 2017 -

Chapman BMW Chandler responded

Douglas - Thanks for the kind words and we are extremely grateful for loyal customers like yourself. Thank you again for your business and trust in us and Jacob. Garrett Odell Service Manager

June 29, 2017

Efficient Kris is a great service consultant... I got what I ask for in a timely manner and the use of good loaner vehicles is a definite must.. More

by realguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Jun 29, 2017 -

Chapman BMW Chandler responded

Realguy - We are glad to read that our service department and Kris Mason made a positive impression on you. Thank you for trusting us with your service needs. Garrett Odell Service Manager

June 28, 2017

#LoveMyX5 It's always a pleasure taking my X5 and my husband's 335d into Chapman BMW Chandler because our service representative, Andy Rummell, is ALWAYS awesom More

by #LoveMyX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Rummell
Jun 29, 2017 -

Chapman BMW Chandler responded

#LoveMyX5 - We love the screen name! Andy is a car enthusiast himself and seems to consistently make great connections with our customers. Thanks for taking time to acknowledge him and the dealership. Garrett Odell Service Manager

June 27, 2017

Its all about the delivery and service... can you trust them ask for Jacob Malburg best service advisor ... trustworthy ... make a promise you give hope keep a promise you give trust this dealership is o More

by arizona1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Malburg
Jun 29, 2017 -

Chapman BMW Chandler responded

Arizona1 - Wow! One of the best reviews I have had the pleasure to respond to. Thank you for your thoughts and we sincerely want to thank you for the trust you place in us and your vehicle. Garrett Odell Service Manager

June 27, 2017

Excellent experience! Outstanding service! Jeff and Bob give excellent costumer service. They answered all my questions and keeped me informed during the all process of buying my new X5 . I More

by Kem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and BOB
Jun 28, 2017 -

Chapman BMW Chandler responded

Kem, Thank you very much for your purchase and review. We are very happy to hear that you had such great service working with Jeff and Bob. We hope you love your new X5 and please do not hesitate to reach out with any other needs. Shane O'Hanrahan General Manager

June 21, 2017

outstanding customer service from Jeremy This is my third time visiting Bmw and Jeremy gave me great service . He goes above and beyond for the customer. He's knows his job very well, and get More

by Gtwayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 22, 2017 -

Chapman BMW Chandler responded

Thank you for your review and continued business. We are very happy to read that Jeremy gave you a good experience. We look forward to assisting you in the future. Shane M. O’Hanrahan General Manager

June 18, 2017

quick service My complements to Vince in the service department who has always been on top of his game in dealing with me. The last time was a burned out running l More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
Jun 21, 2017 -

Chapman BMW Chandler responded

Jim, Thank you very much for your positive review. We are glad that Vince was able to give you another good experience and rest assured we will be here for you next time you need service. Shane M. O’Hanrahan General Manager

June 16, 2017

Amazing service!! I was so pleasantly surprised with Andy in the Service Dept. He was so helpful and friendly (actually helping me find a smog test center which was no More

by Lisa Lapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Rummell
Jun 19, 2017 -

Chapman BMW Chandler responded

Lisa - We are happy to hear that Andy and the rest of the team went above and beyond to provide you with great service and a great experience. We pride ourselves in taking care of our customers and look forward to helping you with any future service needs. Shane M. O’Hanrahan General Manager

June 14, 2017

Fantastic Service Manager Tony DiSalvo is a true asset to Chapman BMW! He makes every service appointment easy. Customer service when dealing with Tony is the BEST!!!! Thank More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DiSalvo
June 11, 2017

Great customer service,great deals. Thank you Mark Delaney and Chapman BMW.I have never had more fun buying a car,your team gave us a killer deal on a beautiful BMW.I couldn't be happier More

by Infinity and beyond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Delaney
Jun 15, 2017 -

Chapman BMW Chandler responded

Thank you, Infinity and Beyond, for your review and for choosing Chapman BMW. We are so pleased that you had a fun and effortless car buying experience with Marc Delaney. We look forward to helping you with your future car buying needs. Shane M. O’Hanrahan, General Manager

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