Champion Porsche - Service Center
Pompano Beach, FL
2,743 Reviews of Champion Porsche - Service Center
Excellent exoerience. Very pleased with efficient and competent service. Car fixed on time and in better shape than when it was dropped off. Very pleased with efficient and competent service. Car fixed on time and in better shape than when it was dropped off. More
Very easy to coordinate the visit which was required for a warranty item. Both the timing and explanation of the process was handled efficiently and professionally. a warranty item. Both the timing and explanation of the process was handled efficiently and professionally. More
Dealership is run well and polite staff and take their time with you.to address any concerns time with you.to address any concerns More
Indira is always so professional and helpful - from booking the appointment thru the entire repair process. booking the appointment thru the entire repair process. More
Excellent customer service personnel- attentive in follow thru by hampered in redelivery time by too busy dealership. thru by hampered in redelivery time by too busy dealership. More
Excellent service but long wait for problem visit that wasn’t scheduled in advance . No loaner cars available wasn’t scheduled in advance . No loaner cars available More
Excellent, professional service. Drew is very responsive and professional!! Drew is always a pleasure to work with and extremely knowledgeable. Drew is very responsive and professional!! Drew is always a pleasure to work with and extremely knowledgeable. More
Excellent service. Bradley James was very persistent in figuring out the problem in Macan. Finally the noise in the car is gone, we can drive it peacefully! Thanks Brad Bradley James was very persistent in figuring out the problem in Macan. Finally the noise in the car is gone, we can drive it peacefully! Thanks Brad!!! More
Doug Parman was not helpful and was misleading during my experience with my 2022 Taycan. I booked my appointment to service the roughly 7 recalls about a month and a half im advance to have the issues addre experience with my 2022 Taycan. I booked my appointment to service the roughly 7 recalls about a month and a half im advance to have the issues addressed. Upon arrival at the dealer, Doug Parman informed me I would have to find a ride home because my insurance doesn’t cover loaner vehicles, this was something that should have been clarified before Doug claimed he would have my courtesy loaner vehicle ready for me. Shortly after finding this out, I asked Doug how long the service would take and before I could even finish my sentence he cut me off and said “I dont know” in a careless way, his lack of care and interest in helping the customer was very apparent. After the vehicle was dropped off I was checking on the service status and it was only after a month of my car being at the dealer that the car actually started to get worked on. Doug should inform customers that their car will be sitting around for a month before getting serviced and not act as if he doesn’t know service vehicle inflows/ estimated wait times. When it came to trying to sell me new tires he was on his “A game” but when it came to assisting me with my recalls he was completely unmotivated in helping and kept pushing my vehicle to the side. I would highly suggest the dealer to retrain Doug Parman as to how he can better assist customers and also to be more professional with his customer service skills. More
Indira is on top of every aspect of getting your Porsche serviced at Champion. I would highly recommend checking out Champion for all your Porsche needs! serviced at Champion. I would highly recommend checking out Champion for all your Porsche needs! More