Champion Porsche - Service Center
Pompano Beach, FL
2,645 Reviews of Champion Porsche - Service Center
Drew is the pest employee I’ve worked with out of every department at champion. Over the last 2 years! department at champion. Over the last 2 years! More
Fantastic service and so quick; amazing customer support! Thank you Dave - you’re the best! Thank you Dave - you’re the best! More
When customer service gives high quality service, you should give them a 5 star review. Thank you. should give them a 5 star review. Thank you. More
Indira is awesome. She is always pleasant and well informed. She is fair and sets realistic expectations on service. She is always pleasant and well informed. She is fair and sets realistic expectations on service. More
Doug Parkman is an exceptional Porsche team member. He is flawless in his communications and as a result of our experience, we have permanently switched from long term Mercedes Benz owners to Champion He is flawless in his communications and as a result of our experience, we have permanently switched from long term Mercedes Benz owners to Champion Porsche owners. More
This is a great dealership. Very good experience from beginning to end, including Sales and Service. Very good experience from beginning to end, including Sales and Service. More
Bradley James is the best service advisor I have ever had, at any dealership. He knows what great customer service should look like and he provides it every time. had, at any dealership. He knows what great customer service should look like and he provides it every time. More
Have been a Porsche owner for around 15 years with 8 different or so vehicles including 2 of the first Taycan Turbo Ss ordered for Canada. Have had service so good during this time that I would only co different or so vehicles including 2 of the first Taycan Turbo Ss ordered for Canada. Have had service so good during this time that I would only consider owning Porsches. Now that we have moved permanently to Florida and tried Champion a couple of times for service I am going to consider buying a different car because the level of service I've received is not what I'm accustomed to receiving from Porsche. The dealership itself is lovely, clean, friendly, great location, great waiting areas and had some cool cars in the show room, I was given a loaner (multiple loaners this time) and the administrative team were great Porsche experiences, however, twice I've booked a service weeks in advance, dropped off my vehicle and found that it was several more weeks before it was even brought in to the shop. This time, they had my car for almost 3 months with almost no contact or explanation for what was happening and why it was taking so long, despite being brought in for software updates and a tire replacement. Several text messages and calls went unanswered and when they were it was a short "waiting for parts" message with no context. Upon pick up, I was told that there had been a problem with one of the repairs done because my car was from "a cold climate", which is an ineffective attempt at shifting blame since Porsches are, of course, manufactured in Germany. The morning following my pick up, a new chassis error message appeared. I've reached out to the dealership 4 times so far to get it figured out and haven't heard back yet. Just not the level of service I've grown to expect from Porsche. More
As always, Champion Porsche delivered the customer service I can appreciate when dealing with a car dealership. Thank you! service I can appreciate when dealing with a car dealership. Thank you! More
Responsive and focused on providing speedy service . High quality workmanship noted on the areas worked on. The vehicle is delivered sparkling clean and feels like new. David Feldman is a superb ser High quality workmanship noted on the areas worked on. The vehicle is delivered sparkling clean and feels like new. David Feldman is a superb service department representative. More