Champion Porsche - Service Center

Excellent positive customer experience. Doug was waiting sharp at the appointed time. Love spending time at the dealer drinking capuchinos at looking ST the new cars. Doug was waiting sharp at the appointed time. Love spending time at the dealer drinking capuchinos at looking ST the new cars. More

Excellent service. Very professional. Bradley, our service advisor, always goes out of his way to make sure everything is taken care of. Very professional. Bradley, our service advisor, always goes out of his way to make sure everything is taken care of. More

I have been dealing with Champion since 2001. Always have great experiences and my advisor Doug is awesome. This last visit was challenging due to weather delays with flooding. I also had severa Always have great experiences and my advisor Doug is awesome. This last visit was challenging due to weather delays with flooding. I also had several somewhat challenging issues. It seemed like there were few specialists to care for my particular problems making it an almost 3 week project. Also there weren’t any loaners for me making it difficult. More

I BELIEVED I HAD A NAIL IN MY TIRE. I STOPPED BY WITHOUT AN APPOINTMENT; DOUG TOOK MY CAR IN FOR AN INSPECTION. IT TURNED OUT THAT THE TIRE WAS FINE. GREAT SERVICE, AS ALWAYS. I STOPPED BY WITHOUT AN APPOINTMENT; DOUG TOOK MY CAR IN FOR AN INSPECTION. IT TURNED OUT THAT THE TIRE WAS FINE. GREAT SERVICE, AS ALWAYS. More

My service writer was efficient, took me on time and did the follow up good job. the follow up good job. More

Repair diagnosis took today long resulted in having to get parts from Germany which added more time without my Porsche get parts from Germany which added more time without my Porsche More

Doug is very professional and attentive, he always understanding of my hectic schedule and does his best to accommodate my needs. understanding of my hectic schedule and does his best to accommodate my needs. More

I have had two bad experiences with the Service Department. I brought in the car (a 2020 Macon S still under warranty) for (1) an inaccurate speedometer and (2) an annoying rattle on acceleration. Department. I brought in the car (a 2020 Macon S still under warranty) for (1) an inaccurate speedometer and (2) an annoying rattle on acceleration. The first time they misdiagnosed speedometer issue, saying it was off because I had the wrong size tires (even though the tires on the vehicle were an approved optional size), and said they could not replicate the rattle so it couldn't be addressed. I brought the car in again several months later because the speedo is still off with four new (properly sized) tires, and the rattle remains. They now say the speedometer is off because Porsche wants it to read several MPH fast. They also said they identified and fixed the annoying rattle. But when I got in the car the rattle was still there, as verified by their QC rep during a "post repair" ride along. I now have to bring the car in a third time. Between the first two visits they've had my car more than two weeks (and no loaner was available either time even though I had made appointments) and the original issues persist. And to top it off they don't even seem to care. No apologies. No explanations or assurances that they will make it right. Just "bring it back next week and we will look at it again." I have owned Porsches for many years all over the country and have never experienced such poor service. More

Very professional. Had my car ready on time. Good communication. Checked on things which were above what I asked for. Had my car ready on time. Good communication. Checked on things which were above what I asked for. More

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