Champion Porsche

total rip off I bought a 2012 panamera I went to champion first closer to my home salesperson acted like I was bothering him never followed up so I bought it at Ba I bought a 2012 panamera I went to champion first closer to my home salesperson acted like I was bothering him never followed up so I bought it at Barman Porsche even though champion is a lot closer to me - I got a flat and a nail went through tire had it towed to champion and they said I needed a new rim for $1600! I said how can a nail ruin a rim? I called a foreign repair shop who also said he cant see it . I had the car toed there and they said they can fix it for $180.00 I picked up car they even said they use same rim guy and he said got a call from champion and told them it could be fixed!! - they are mickey mouse -I had them fix my door mirror and next day it pop's out scratching my whole side of car More

General UNEDUCATED Manager TONY I was interested in purchasing a new 911 Carrera S Cabriolet. I have bought 4 previous Porsches but in a Dealer in Miami, THE COLLECTION where the ser I was interested in purchasing a new 911 Carrera S Cabriolet. I have bought 4 previous Porsches but in a Dealer in Miami, THE COLLECTION where the service and attention is more than excellent, but unfortunately they don't had any 911 available with the characteristics I was looking for, and if I order it, will take from 4 to 6 month to get the car. That was the reason I was looking for the car in other dealers. So I visit CHAMPION Porsche, but I did not find the combination I was looking for. But I saw a 2014 911 Turbo Cabriolet, that I fall in love with. It was sold. The sales person states that some times the buyer has a problem or changes his mind so the car could be available, that if I'm interested I should leave my contact information. They always treat me excellent and very polite. A week later they call me, informing that car was available, so I reserve the car with my credit card, and a week later I pickup the car. Again the sales person and rest of staff were very educated and polite. The day I pick up the car from CHAMPION the sales person give me some basic instructions of the car, with the emotion of my first convertible 911 Turbo I do not even cheek the car in detail. Next day my soon saw a small defect on the roof top, like a 3mm scratch on the fabric. That day the driver seat was not working properly, the lumbar was totally out and was not coming back. So I take the car to the dealer and I forgot to mention the small roof issue. Then I mention it by phone to the sales person, he told me that next time they would take care of it. So 1 week later the dealer sends a Truck to pick up my car in order to install a front protective film and a radar. I indicate to the driver and he communicates my note to the service provider, Doug. Everybody was so polite always and interested in giving a good service. When they finish the work they inform me that they will return my car with the truck and that I need to go back in a week to meet with a Porsche representative in order to cheek the issue on roof top. I was concern because the scratch has been getting bigger. A week later the day they schedule the appointment I was there with the Porsche representative. He examines with a jeweler lent the scratch and the told me that warranty will not change the roof top. At the beginning I argue with him, how Porsche cannot change the roof if scratch was there. So he explain me that he can only authorize to change it if is a manufacture problem. From that point of view he was right that was not a manufacture problem. Then I explain him how I find out about the scratch. Then the service manager approach and explain me that they believe that could be done by a cat, and that since is not a manufacture issue he can not help me, that I should talk to the sales person. Sales person never appears; instead the sales manager came and hears my story. He ask me if I check the car at delivery, I respond, just look overall is a new car, is a Porsche dealer. I explained him that I just want them to repair the scratch. He respond that he could not make a decision in that, that he will call the General Manager Tony Sciple. When the GM came, without saying hello, he asked; what you want? Repair the roof? I cannot repair the roof, is nothing we can do for you here. I'm not going to replace the rooftop neither, is too expensive. My sales person told me that the car was perfect at delivery, so you can go to your insurance and make a claim. I only asked him? Are you sure that you are the General Manager? is a shame for Porsche, I turn around and leave, I can not discuss with animals. If I stay for one more second I will kick his mouth for been so uneducated and unprofessional. How can Porsche hire as a Manager so uncivilized, uneducated individual, with no manners and on top insulting customers? But thinking on the circumstances, I asked my self ? could be posible that the reason that the car was available, was that who order the car first inspect it with a "Jewelers Lent" and find the scratch... More

I went in with a cashiers check for the full asking price to buy a 2013 Cayenne to replace my H2 that just died after 10 years of great service. The sales man Marco G. was great and tried to earn a living se to buy a 2013 Cayenne to replace my H2 that just died after 10 years of great service. The sales man Marco G. was great and tried to earn a living selling me the car but the GM or owner wanted to see why I have my BMW financed and wanted to see the title to my other cars. I financed my BMW for a business loan to help build a new business' credit FYI! Other than that, I just paid cash for my girlfriends ML350 ($68K) 2 months prior. After I go through all the hoops for this idiot for 3 hours, he ends up selling the car to someone else when I had cash in hand. How they are the #1 volume dealer is beyond me. I will NEVER buy from them. I will go as far as contacting Porsche USA directly to let them know how they lost a new customer. Besides my H2 which was my weekend toy, I buy a new car every 2 years as my daily driver and pay cash dip$hits! Your loss Champion Porsche! If the dealer reads this perhaps he can educate himself on this fact: If I sell a car a month prior to visiting your dealership, there will not be a record of that car on my vehicle history report. So if you see me in a $75K BMW and my records show I have clear title to a 2013 $65k benz, I think I should warrant a little attention when I am holding a cashiers check for the full asking price of a Cayenne. Oh, and it smelled like horse $hit right in front of the door as you walked in. I should have taken that as a sign of what the service would be and gone elsewhere. More

After reading some of the other reviews I felt compelled to speak up about this dealer. I have purchased three new vehicles from Champion in the past 10 years. I've dealt with their sales, service and parts to speak up about this dealer. I have purchased three new vehicles from Champion in the past 10 years. I've dealt with their sales, service and parts staff as well as the owner. These are good people and always treat me right. They are and have been the number one Porsche dealer for many years. I live in south Miami and would rather drive the 50 miles to Champion than deal with my local Porsche dealer. Some of the other reviews made me laugh. They have a very nice lounge if you prefer to wait for your car while its being serviced. There is coffee, tea and fresh fruit (which made my daughter very happy) and some really nice Porsche items for sale in the boutique. I find them first class all the way. Price wise, it's Porsche, not Hyundai. Don't go in there expecting a $19.95 oil change. If you can't afford the service maybe you should be driving something else. More

Nice place and generally nice people, but my salesperson was disappointing. Larry Reynolds was a complete turn off in the entire process. Sadly a little too full of himself, too opinionated and too arro was disappointing. Larry Reynolds was a complete turn off in the entire process. Sadly a little too full of himself, too opinionated and too arrogant. The "owners son" aimlessly wanders around looking to make himself useful by appraising cars. Not very professional. More

Horrible Experience! Over the course of two and a half Horrible Experience! Over the course of two and a half hours (when we were quoted one hour), I personally witnessed: 1. a Porsche employee refer to Horrible Experience! Over the course of two and a half hours (when we were quoted one hour), I personally witnessed: 1. a Porsche employee refer to another customer as a "F***ing A**hole" so loudly that everyone in the waiting room heard this clearly and felt very uncomfortable. 2. another customer was physically assaulted (not kidding) by a Porsche employee and called the police. 3. another customer had been waiting for an hour and a half before asking what was taking so long... the employee then informed her that they had ordered the wrong tire and it would take another hour or so. In addition to these ridiculous and unacceptable behaviors, the waiting area was dirty, with cups and wrappers lying around, the TV kept randomly changing channels when customers were watching (apparently the parts guy prefers watching tennis and soccer instead of news), and the reading materials were haphazardly strewn about. This was similar to previous experiences I have had with this dealership (save for the physical assault... that was new). Needless to say I will NOT be returning. More

I recently ordered a 2012 Panamera at Champion Porsche. I am extremely pleased with the type of service I received from a fellow named “Mark Chue” not only was he knowledgeable, but passionate about the bran am extremely pleased with the type of service I received from a fellow named “Mark Chue” not only was he knowledgeable, but passionate about the brand himself. He explained to me from boot to bonnet about the vehicle. I was fascinated by the stories he had told about his own experiences with Porsche. He made the vehicle buying experience pleasant, I did not feel rushed and the communication was outstanding. I can appreciate someone who is willing to make a long-term customer rather than “just selling a car”!   L. S from Fort lauderdale More

The dealership has a very good reputation in South Florida. It has been our experience that they will go to great lengths to obtain the exact vehicle that you want, and if you have any problems with f Florida. It has been our experience that they will go to great lengths to obtain the exact vehicle that you want, and if you have any problems with financing, they have an in-house department that will take the time to help you with your purchase. More

This dealership should be an embarrassment for Porsche. The service is awful. You spend $5000.00 on a repair and you can't even get a free cup of coffee. You have to sit on a metal bench outside while you The service is awful. You spend $5000.00 on a repair and you can't even get a free cup of coffee. You have to sit on a metal bench outside while you wait. It's hot and noisy. Most dealerships send out a survey to ensure the customer was satisfied. Not Champion! They do not want to know. Danny, our service tech is nice. He is also knowledgeable. But he works for Champion Porsche -- a company that puts no effort whatsoever into customer service. When you get there, there is nobody to greet you. There is nobody that takes your car. You meander around aimlessly waiting for a service tech to approach. But they never do. You have to go to them like you are bothering them. They are all at their desks -- head down trying not to see people waiting. Unfortunately this is the closest Porsche dealership to my house. My husband and I have owned a Pontiac, Acura, Mitsubishi, Jeep, Mazda and Subaru. We've been to many dealerships in the last 25 years. Champion Porsche is one of the worst! You would think that for a $200 oil change, they'd appreciate your business. You'd think that -- but you'd be wrong. Champion Porsche CLEARLY despises their customers. More

I have a Porsche 2003 Turbo X50. I live in S. Florida and purchased the car from Chicago via the web. Not having purchased the car from Champion, my expectations were that I was not going to be treated and purchased the car from Chicago via the web. Not having purchased the car from Champion, my expectations were that I was not going to be treated as well. Champion did some aftermarket work (Short shifter, car lowered 1 inch). They also copied a key.<br><br>The experience was nothing but top notch. From the time I call and scheduled an appointment, to the time I drove the car home, everything was completed as promised. My service advisor was professional, treated me with respect and upsold me into the new suspension. <br><br>My only complaint was that getting a new key cost me $225. More