Champion Ford Lincoln

The service was very friendly and efficient. Scott worked with us to keep costs down as much as possible when our work truck needed major parts replacements. I would easily come back. with us to keep costs down as much as possible when our work truck needed major parts replacements. I would easily come back. More

I WAS REAL HAPPY WITH THE SERVICE I GOT FROM EVERYONE THERE.WOULD I BUY FROM THERE AGAIN THE ANSWER WOULD BE YES YES IF I KNOW OF ANYONE LOOKING FOR A CAR TRUCK WHATEVER I WOULD TELL THEM TO COME THERE T THERE.WOULD I BUY FROM THERE AGAIN THE ANSWER WOULD BE YES YES IF I KNOW OF ANYONE LOOKING FOR A CAR TRUCK WHATEVER I WOULD TELL THEM TO COME THERE THANK-YOU FOR THE GREAT SERVICE HAPPY HOLIDAYS TO ALL..CHRISTINE,CODY AND SAVANNA WOLLERT More

The buying process was one of the easiest we have encountered to date in our experience. However, I don't know if it was because of the time being close to closing, but it just felt very rushed at t encountered to date in our experience. However, I don't know if it was because of the time being close to closing, but it just felt very rushed at the end. Charles in the Finanace Department is a wonderful asset to your company. Again though after the purchase was made and the ink dried on the paperwork, it seemed difficult to get help. There was an issue with the driver window and floor mats which resulted in three additional trips to dealership without issues being resolved to our satisfaction. Customer service should not end after sale is completed. This may have had a negative influence on us to be a repeat customer, but overall rate 3 of 5. More

After purchasing my vehicle (sight unseen) from Champion ford I was told it had to be delivered from another lot (dealer trade).Bill Smith ford in Southern Pines.I was asked to pick the options with my truc ford I was told it had to be delivered from another lot (dealer trade).Bill Smith ford in Southern Pines.I was asked to pick the options with my truck. My truck was supposed to have satilite radio in it. I bought the truck again, sight unseen due to the dealership rules according to the finace manager James.The truck could not be delivered until all paper work was signed! As a business man myself I would usually be very cautious of this type of transaction. When the truck arrived at Champion ford I went throuh it with the salesman (name unknown) to set up my sync system. As we did so we noticed the satilite radio was not an option on this truck. If a contract was not yet signed this would have gone back for renegotiation or a deal breaker! After three weeks of no reply on how to remedy my situation I contacted Ford motor company which in turn contacted Champion ford. The end result I was asked to pay for half the radio with installation. ($380.25). This type of business would make one reconsider whether or not to do business with Champion ford in the future! Regards Randy L. Shockley More

The sales team is great. William is a super guy and strives to please the customer. I was not well pleased with the service department in cleaning up my new vehicle, felt it should have already been d strives to please the customer. I was not well pleased with the service department in cleaning up my new vehicle, felt it should have already been done before I bought the car and done more thoroughly. More

outstanding service by william reaves and the sales team. they made the purchase of the vehicle stress free. first time this has happen. we have purchase other ford vehicles and this has been the best exp they made the purchase of the vehicle stress free. first time this has happen. we have purchase other ford vehicles and this has been the best experience so far. More