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Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor
Ypsilanti, MI
161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 161 reviews
April 04, 2016
Detailing was excellent I'm not always happy with this dealership in terms of service, but for the case of the detailing done on my filthy dirty Jeep Wrangler, they did an OU I'm not always happy with this dealership in terms of service, but for the case of the detailing done on my filthy dirty Jeep Wrangler, they did an OUTSTANDING job! The salt in the carpet was removed, the seat stains I had tried unsuccessfully removed myself were removed and there was no evidence of any dog fur/drool as this is the major transport vehicle to/from the lake and everywhere else with the lab. Very reasonably priced relative to other detailing facilities in the area. Thanks team! More
by mihockeygirl
Employees Worked With
dont remember
April 04, 2016
"Getting a new SRS'. A. When i called for an appointment, 'Brandi (y-?) was courteous/helpful. B. When I arrived, an employee (porter-?) was there to direct me in for s A. When i called for an appointment, 'Brandi (y-?) was courteous/helpful. B. When I arrived, an employee (porter-?) was there to direct me in for service parking. C. An employee right-away greeted me, then directed me to 'Scott'. D. Scott was attentive to my appointment. E. The magazines, newspaper, coffee and television made for a comfortable lounge. F. I was told that the work (driver's-side airbag) would take about two hours; two hours later I was called. A porter immediately delivered my truck. More
by Nonno
Employees Worked With
See above
March 22, 2016
fast and friendly! Always an easy experience dropping off and picking up my car. Always ready on time. Pleasant staff and good customer service. Easily accessible locati Always an easy experience dropping off and picking up my car. Always ready on time. Pleasant staff and good customer service. Easily accessible location. Proactive More
by pioneer04
Employees Worked With
Eric
March 21, 2016
the best i have experienced I have been to many dealerships in the past 25 years my experience at CUETER in the past 3 years has been the best from all aspects of ratings I have been to many dealerships in the past 25 years my experience at CUETER in the past 3 years has been the best from all aspects of ratings More
by JOHN B
Employees Worked With
Ben Huesel
March 20, 2016
Service beyond normal! The entire team at the service department is polite and professional. They treated my daughter with respect and appreciation. I will always go back The entire team at the service department is polite and professional. They treated my daughter with respect and appreciation. I will always go back to Cueter. More
by charger0904
Employees Worked With
not sure sorry
February 08, 2016
Dependable Being one of the only Chrysler dealership's in the area, it concerns me that I do not have a real competitor, however I have yet to have an issue at Being one of the only Chrysler dealership's in the area, it concerns me that I do not have a real competitor, however I have yet to have an issue at Cueter. More
by Ken
Employees Worked With
Steve, Rusty
February 04, 2016
I had a great day everyone was helpful and friendly. there wasn't a moment when I didn't feel that my needs were being considered and met. I left with a wonderful ca everyone was helpful and friendly. there wasn't a moment when I didn't feel that my needs were being considered and met. I left with a wonderful car More
by rhondaann
Employees Worked With
Derrek, Jennifer, finance and final paperwork guys
January 07, 2016
Great price on a great truck Did all transactions over phone as i sold my old truck. First salesman didn't get back w/ me and the rebates were ending in a few days. Other salesman Did all transactions over phone as i sold my old truck. First salesman didn't get back w/ me and the rebates were ending in a few days. Other salesman took care of all my questions and had truck delivered to me over 100 miles away. I am very satisfied with my vehicle and got a better rate on the loan. More
by Michael60
Employees Worked With
William Anderson
January 01, 2016
Good job Did a good job fixing my car in a good timely fashion. A little expensive but at least I know my car was fixed the right way so I guess I can't compla Did a good job fixing my car in a good timely fashion. A little expensive but at least I know my car was fixed the right way so I guess I can't complain. More
by Alajandra3
Employees Worked With
Steve
December 23, 2015
Recall My dodge Chrysler had a recall on the starter ignition. Every time my husband and I would call any dealership we were told that they would have to ord My dodge Chrysler had a recall on the starter ignition. Every time my husband and I would call any dealership we were told that they would have to order the part. We would go through the same line of questions. How long for the part? I don't know. We're only receiving 1 to 3 per week. How long will the car be I the shop for? I'm not sure. The list goes on and on. We were very aggravated. The fact that we kept getting notices on our car for the recall. But, when we tried to take care of the situation, we were told it could take 4 to 6 weeks for the part to come in. I think this is a poor service for Dodge and they really didn't care if the part was fixed. I am happy that my car is fixed again. Now we'll wait and see what else happens. More
by Lisa
Employees Worked With
No one
