Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor

Lease Return Wouldn't buy out the Final payment on a lease return. I was responsible for paying the final payment even though the truck was already turned in "unde Wouldn't buy out the Final payment on a lease return. I was responsible for paying the final payment even though the truck was already turned in "under mileage". Sales person wouldn't return my calls to help me figure out the problem once I got a bill from Chrysler Capital for my final payment. Very unprofessional!! Steer your vehicle away from this dealership!!!!! More

Thank you, thank you! Miranda was AWESOME to work with and she got us in our new vehicle with keeping us within our budget! The finance manager was very very helpful also Miranda was AWESOME to work with and she got us in our new vehicle with keeping us within our budget! The finance manager was very very helpful also! Thank you again! More

Bad experience Bought my dream car that was a great experience also I put down a big chunk of money. .but 4 months later my brakes are grinding..took it in for serv Bought my dream car that was a great experience also I put down a big chunk of money. .but 4 months later my brakes are grinding..took it in for service and they want me to pay over $500 for new brakes..say what.. I guess when they did the Safety Check the brakes were not a big deal to them .all they needed to do was put on new pads...!! Not happy More

Salesman was great but customer service was horrible We have leased 2 vehicles from this dealer and both times the salesman was great. He was up front and knowledgable about all the products and prices We have leased 2 vehicles from this dealer and both times the salesman was great. He was up front and knowledgable about all the products and prices and was always trying to help us with any questions we had. That's where it stopped though. Our town and country has been in the shop going on 3 times now for a DVD player that they can't seem to fix( supposedly ordered the wrong part one of the times) We had to pay for a rental car for a manufacturer defect and from what the wife told me my son had to drag his car seat across the parking lot to the rental car because no one was willing to help. I have also had my 200 S in the shop Twice with very poor quality work. Had a seat cover replaced and it came back sloppy loose with scratch marks on the plastic up near the headrest. Had a rim tire and hub assembly replaced and it's been not even 2 months and the bearing is making noise already. My opinion don't go to this dealer. Nothing wrong with Chrysler products but have not been happy with the service from this dealer. More

excellent Jeff our salesman was above your average salesman. He was very patient with our indecisiveness on which vehicle we wanted. He listened to our needs an Jeff our salesman was above your average salesman. He was very patient with our indecisiveness on which vehicle we wanted. He listened to our needs and wants and our budget and helped us make the perfect decision. After the paperwork was complete, he even taught us how to us our navigation/tv system thing, it even took close to an hour. He made us feel as if we were his only customers and that we were the most important ones. It was a great experience and we have always come here and will always remain a Cueter customer! More

Journey Miranda was very knowledgeable, helpful, patient. She talked me into buying it -- I will enjoy it & be ready for my next one!! Great Salesperson Tha Miranda was very knowledgeable, helpful, patient. She talked me into buying it -- I will enjoy it & be ready for my next one!! Great Salesperson Thanks!!! More

Car Visit Review Eric the Service manager was very pleasant and professional and answered all my questions. I will definitely return! The service was performed in a ti Eric the Service manager was very pleasant and professional and answered all my questions. I will definitely return! The service was performed in a timely manner. More

still poblems 2010 grand cherokee has a power wire connection to the starter. This causes the car not to start. Temp fix is to cut blade connection to starter and p 2010 grand cherokee has a power wire connection to the starter. This causes the car not to start. Temp fix is to cut blade connection to starter and put a new end on it. Lasts about 6 months then do it again. The connection gets corroded and does not send enough power to the starter. Poor design of the statter. What happen to a good old nut to hold wire on. Its a good solid connection and would remove this issue. Cant find a diffrent star ter to fit that has a net for the wire connection. More

My first purchase at Cueter Overall experience was pretty good. My only concern was I had to wait about a week so that the car could be inspected to be sold. Overall experience was pretty good. My only concern was I had to wait about a week so that the car could be inspected to be sold. More

Great service and product The dealership and sales team were great! Thank you very much. I know Bill has team went of their way to find me the right vehicle The dealership and sales team were great! Thank you very much. I know Bill has team went of their way to find me the right vehicle More