Champion Chrysler Jeep Dodge Ram of Lansing
Lansing, MI
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Service Phillip was wonderful No problem all was smooth and on time I would recommend this service center to anyone it was great I will be back Phillip was wonderful No problem all was smooth and on time I would recommend this service center to anyone it was great I will be back More
Carpet change under warranty Everything went smoothly for start to finish Philip was very polite and courteous my new truck was ready when he said it would be and washed thank u Everything went smoothly for start to finish Philip was very polite and courteous my new truck was ready when he said it would be and washed thank u More
Thanks Phil!!! I came earlier than my scheduled appointment & unfortunately it was during the lunch hour & Phil was the only service writer at the time. I offered t I came earlier than my scheduled appointment & unfortunately it was during the lunch hour & Phil was the only service writer at the time. I offered to come back but he said no & was able to write it up then. He said filled up once the service was completed. More
New tires Great price made aware of incentives to make purchase more tolerable Phil was more than knowledgeable of what he was selling and servicing. I'm happy Great price made aware of incentives to make purchase more tolerable Phil was more than knowledgeable of what he was selling and servicing. I'm happy More
Services Advisor are great. New Thermostat was put on incorrectly, and so the new Thermostat wasn't on a day before my engine overheated. I assume it was installed correctly, How New Thermostat was put on incorrectly, and so the new Thermostat wasn't on a day before my engine overheated. I assume it was installed correctly, However Tina Strurgis Service Advisor, took care of me and put me in a rental and was very kind. More
Cherokee Very friendly and courteous. Helped with getting sales staff for a new purchase while waiting for oil change. This is my third purchase at this deal Very friendly and courteous. Helped with getting sales staff for a new purchase while waiting for oil change. This is my third purchase at this dealership. More
Great Phil does a great job and makes sure my needs are met. He always goes beyond to get things done right. He makes himself available for questions and ad Phil does a great job and makes sure my needs are met. He always goes beyond to get things done right. He makes himself available for questions and advice. More
I'll be back ! I went to this dealership to have recalls serviced and oil changed in addition to detailing my 2014 Jeep. My car was cleaned and waxed however seats I went to this dealership to have recalls serviced and oil changed in addition to detailing my 2014 Jeep. My car was cleaned and waxed however seats had a few spots which I had to point out. I asked to have brakes looked at and advised everything was ok but still am experiencing some vibration in the front brakes. Overall my car looked amazing, the service, friendliness and the attitude to meet my expectations is what will bring me back ! More
Exceptional Service Anita was extraordinarily helpful! She helped me so many times in working with the insurance company to make sure everything stayed on track. I just Anita was extraordinarily helpful! She helped me so many times in working with the insurance company to make sure everything stayed on track. I just can't thank her enough for everything that she did. Also, the repair work was flawless. You can't even tell that someone hit my car. Well done!! More
Philip is exceptionally efficient. I had a minor bulb change job and Philip got me in on very short notice. I was in/out quickly and on my way to an out of town destination during in c I had a minor bulb change job and Philip got me in on very short notice. I was in/out quickly and on my way to an out of town destination during in climate weather. He is consistently very thorough and professional. More