Champion Chrysler Jeep Dodge Ram of Lansing

Great group of people Everyone is super nice and helpful, the only thing that I was confused about was my vehicle was not cleaned during the oil change. I waited another tw Everyone is super nice and helpful, the only thing that I was confused about was my vehicle was not cleaned during the oil change. I waited another twenty minutes for it to be "cleaned," but the exterior nor the interior was. More

Great customer service! Great customer service and fantastic one on one customer care. These folks take the time to make you feel like a valued customer and not just another Great customer service and fantastic one on one customer care. These folks take the time to make you feel like a valued customer and not just another number. Was very pleased to be able to get in and get out with my service int he time that they quoted and make every effort to make my wait comfortable and short. Very friendly staff. More

Got me in without a appointment. Great staff work of oil change was done quickly, car was also washed before it was ready. I thank the staff for their work well done. Great staff work of oil change was done quickly, car was also washed before it was ready. I thank the staff for their work well done. More

2017 JGC Trailhawk Good car, good sales staff, very patient working thru this. Will continue to use this dealership for service and sales. Sorry I crashed last car I bou Good car, good sales staff, very patient working thru this. Will continue to use this dealership for service and sales. Sorry I crashed last car I bought from Champion. More

Service The service quick and the technician was friendly. They were able to work with my schedule to get my vehicle serviced. This minimum word lengthy is ri The service quick and the technician was friendly. They were able to work with my schedule to get my vehicle serviced. This minimum word lengthy is ridiculous. More

Quick, responsive, and friendly! Champion salesman was friendly and willing to work with me to get the vehicle that I wanted to purchase. Manager was very responsive and accommodat Champion salesman was friendly and willing to work with me to get the vehicle that I wanted to purchase. Manager was very responsive and accommodating in making sure I got the vehicle I wanted without paying more money for extras that were not needed in my vehicle. More

Excellent Service Although there was a bit of a wait until we were received (Saturday short staff) the reception was very professional and friendly. The service rep ma Although there was a bit of a wait until we were received (Saturday short staff) the reception was very professional and friendly. The service rep made sure we were taken care of in a timely manner. I did inquire about my brakes and a free inspection was performed since I was also getting wheel rotation and balancing. I was informed there was nothing wrong with my brakes through a text I had sent after leaving the dealership. However when I am still noticing a vibration when I apply my brakes especially when I am coming off the highway. It definitely is not normal . I love the service at Champions and will definitely make this my dealership with a high recommendation to others. More

Great Service Phil Wright did an excellent job as our service advisor multiple times. Very happy with his attention to detail and making sure we are completely tak Phil Wright did an excellent job as our service advisor multiple times. Very happy with his attention to detail and making sure we are completely taken care of. Takes great care of our 2 vehicles. Great team work from everyone we have dealt with. Also, special service deals including oil changes, tires and detailing which we have taken advantage of. More

Upgraded to heated seats in jeep Good service. Was given a loaner car while seats were being upgraded. Pleasant experience. No complaints. Very impressed with upgraded heated seats an Good service. Was given a loaner car while seats were being upgraded. Pleasant experience. No complaints. Very impressed with upgraded heated seats and quality of work that was performed. Did not have to wait around to drop off car or to pick it up. In and out. More

exceptional My service advisor,phil, did an excellent job explaining the service they were doing today and of a recall that I was totally unaware of, that they wo My service advisor,phil, did an excellent job explaining the service they were doing today and of a recall that I was totally unaware of, that they would do as soon as the parts came in. More