Champion Chrysler Dodge Jeep - Service Center
Gulfport, MS
170 Reviews of Champion Chrysler Dodge Jeep - Service Center
Great Service You can't get any better than Clay. I've been dealing with Champion for over 15 years. Honest ,trust worthy and will get the job done! You can't get any better than Clay. I've been dealing with Champion for over 15 years. Honest ,trust worthy and will get the job done! More
Service Department I have a 2011 Dodge Challenger RT and two weeks after driving it off the lot the air bag light came on. Took the vehicle to the service department to I have a 2011 Dodge Challenger RT and two weeks after driving it off the lot the air bag light came on. Took the vehicle to the service department to have it checked, of course they couldn’t find anything. A few weeks later, we recived a recall for the wiring harness in the seat that causes the air bag light to come on. Took the vehicle and they changed out the wiring harness. A few months later, it comes on again, they cant find anything wrong. A short time later another recall. Well this has happened over and over. Now the ABS, Traction control and BAS lights are on. Made an appointment a week ago for Tuesday October 13, 2015 @0830. Get there tell the service desk guy what the problem is. He tells me you will have to pay a diagnostic fee of $95. I explained this vehicle has had some sort of electrical problem since we have owned it. He verified that there has been a problem with the air bag light but not the others and since it has 54,000 miles I have to pay the fee. FINE I will pay the fee. At 230 I have not heard from them and they will not answer the phone. So I go up there and our vehicle is sitting in the parking lot. I asked if it was ready? He walks over to THREE guys standing outside talking and smoking, comes back and says they haven’t looked at it yet. So much for an appointment. Unfortunately for them, we want to buy a JEEP, but not from Champion More
POOR SERVICE We brought our 2007 Chrysler Pacifica in for service with a fuel system problem. The fuel gauge would suddenly drop from half tank to empty for unkno We brought our 2007 Chrysler Pacifica in for service with a fuel system problem. The fuel gauge would suddenly drop from half tank to empty for unknown reasons. We also experienced a problem filling the tank, it was impossible to fill without continually having pump the handle to keep fuel flowing, as if the tank was full, but it was not!! We were told a new fuel tank would be needed, we agreed to the new tank($1500), but the problems continued. We brought the car back 2 more times, each time we were told the car was repaired, it was NOT!! Chrysler Pacifica has a history of this problem that is documented many times on the internet. These guys never admitted to not knowing what the problem was, or offering a solution! I wrote to the COO, Vic Dehon, but never received a reply from him. Poor service, Poor management, Poor customer relations!! More
Solved my problem that another dealer couldn't solve Had a problem with my Patriot's ignition and I had taken the car to another dealer 4 times. I was told there wasn't a problem! This dealership's mecha Had a problem with my Patriot's ignition and I had taken the car to another dealer 4 times. I was told there wasn't a problem! This dealership's mechanics and staff were able to identity the issue and replace my ignition!!! More
Exceptional Results I had problems with the Poltrona Frau “Foligno” leather dash trim on my 2013 300 SRT8. The Service Manager, Clay Morgan, worked with SRT Customer Serv I had problems with the Poltrona Frau “Foligno” leather dash trim on my 2013 300 SRT8. The Service Manager, Clay Morgan, worked with SRT Customer Service to get it replaced. He kept me in the loop every step of the way. I am extremely impressed with the level of customer service and professionalism. I would recommend you stop by and give them your business. More
One stop shop for me! Always the best price. Always on time. Always the right part. I recommend to everybody! That's what it's all about when you need your car fixed, the r Always the best price. Always on time. Always the right part. I recommend to everybody! That's what it's all about when you need your car fixed, the right part! More
Experience to Remember Champion was recommended to me as a trusted place to go. They have the customer in mind at all times. I would highly recommend them. Champion was recommended to me as a trusted place to go. They have the customer in mind at all times. I would highly recommend them. More
Great and knowledgeable sales and service people. Would highly recommend to friends and family! Always a pleasure doing business with Vic Dehon and his crew down at Champion! highly recommend to friends and family! Always a pleasure doing business with Vic Dehon and his crew down at Champion! More
Took my Jeep in for a transmission shifting concern, was diagnosed and information relayed back to me in 24 hours. Paid for repairs at what I think was a great deal. Those guys are awesome Thanks so much V diagnosed and information relayed back to me in 24 hours. Paid for repairs at what I think was a great deal. Those guys are awesome Thanks so much Vic and Gary. More
Awesome manager! I am always met with a smile, and they make me feel like family. This service department is known for their competitive rates but are also known for their superior workmanship. I would, make me feel like family. This service department is known for their competitive rates but are also known for their superior workmanship. I would, and I do, recommend this service department to all my friends and family. Keep up the good work, Champion Service! More