Champion Chrysler Dodge Jeep - Service Center
Gulfport, MS
173 Reviews of Champion Chrysler Dodge Jeep - Service Center
Very satisfied with the timeliness of my service, professionalism of the staff, exceptional customer service, and a very nice looking dealership, inside and outside. professionalism of the staff, exceptional customer service, and a very nice looking dealership, inside and outside. More
I called when did this service to say I had a recall plus for oils and tire rotation. When I got there stated didn’t have the part for recall. That was annoying since I said was main reason to bring in. He for oils and tire rotation. When I got there stated didn’t have the part for recall. That was annoying since I said was main reason to bring in. He ordered the part and said will call when came in. 5 weeks go by and no call , I call and said have two there . He asked when can bring I said could bring in Friday and he was like why not bring Monday so can have for weekend. I brought up that Monday was Labor Day and he said they were open and that I can bring at 7:30 when open. I got there at 8:20 and no one there and closed. I not only wasted my morning but the morning of the person I got to follow me to bring me home. I love this dealership for sales but this has turned me off and now have to find somewhere to bring my car for this recall. More
The customer service was top notch but the mechanic apparently wants to pay for an engine. For the second time after an oil change not only is the oil cap not tightened and oil is leaking everywhere bu apparently wants to pay for an engine. For the second time after an oil change not only is the oil cap not tightened and oil is leaking everywhere but the oil is over filled. I was also the only one there for an oil change but the three people or so who pulled up behind me went ahead of me. So I spent 2 hours waiting when I was originally told it was not going to be long. I thought it was done because it was in the parking lot at just over an hour just to learn it was passed over by other customers that came in after me. More
After being told our 2023 4xe battery pack must be replaced for 2nd time, 20,000 miles, we traded for a $15K+ loss. Then our Jeep was sold 2 weeks later with same battery. Very dishonest people. replaced for 2nd time, 20,000 miles, we traded for a $15K+ loss. Then our Jeep was sold 2 weeks later with same battery. Very dishonest people. More
We really appreciate everything that the Dodge dealership did for us. We had a super good salesman and manager. They did everything they could and got a great deal on the new 2023 Dodge. Challenger, and we a did for us. We had a super good salesman and manager. They did everything they could and got a great deal on the new 2023 Dodge. Challenger, and we absolutely love the car and you guys are did an great outstanding service. And they they above and beyond our expectations of buying a new car. More
I have never experienced customer service on this level before with any business in my entire life up until this point. Hands down the most professional and most personal experience. Every single person I before with any business in my entire life up until this point. Hands down the most professional and most personal experience. Every single person I have come in contact with during the entire sale exceeded expectations. I could most likely write a short novel of nothing but greatness. More
The service department took our disabled Jeep Hybrid in and changed the main batteries under the back seat. They were friendly and the service department was very organized. and changed the main batteries under the back seat. They were friendly and the service department was very organized. More
This is a Great dealership. Awesome employees. Always a pleasure to have auto serviced at Champion CDJR! Awesome employees. Always a pleasure to have auto serviced at Champion CDJR! More