Champion Chrysler Dodge Jeep - Service Center

They listen to me want I needed done to my 2013 ram truck. They said the part will come in Tuesday sometime. So I think the truck will be ready by Wednesday hopefully. truck. They said the part will come in Tuesday sometime. So I think the truck will be ready by Wednesday hopefully. More

Went for a warranty claim was told it was denied they never sent it in. never sent it in. More

Tyrone is the easiest person to work with. He’s knowledgeable, respectful and great at his job. He’s knowledgeable, respectful and great at his job. More

Very quick service. Returned calls and kept me informed and in the loop. Thank you for having common sense. Returned calls and kept me informed and in the loop. Thank you for having common sense. More

Went in for a service and to get a leak addressed. After waiting for over 4 hours I found that my truck was done and very little was done to address the leak. Service department forgot my truck was do After waiting for over 4 hours I found that my truck was done and very little was done to address the leak. Service department forgot my truck was done and let me sit waiting for no reason. They also lost the paperwork and made no attempt to get me out quickly even after I had waited hours when I didn’t need to. Very disappointed. More

Arrived around 8:00. Wrapped up around 10:30ish (recall update). Took a little longer than I anticipated but everyone was nice. Wrapped up around 10:30ish (recall update). Took a little longer than I anticipated but everyone was nice. More

Great service, kept me updated on whet was going on with the service. Will be back the service. Will be back More

The lube team got my vehicle in fast and did a great job. They definitely deserve all the credit! They definitely deserve all the credit! More

Very Pleasant, efficient, customer service top notch. They did a great job on my repair. Providing car service if your car has to be there more than a day is fantastic. People friendly !! They did a great job on my repair. Providing car service if your car has to be there more than a day is fantastic. People friendly !! More

2021 Jeep Rubicon, 31xxxx miles. 3.6L engine required a whole top-end job: camshaft, rocker arms, lifters, valve, ECM - the WORKS. They had it for 2 WEEKS. Did I get a loaner? No. Bu 3.6L engine required a whole top-end job: camshaft, rocker arms, lifters, valve, ECM - the WORKS. They had it for 2 WEEKS. Did I get a loaner? No. But I still had to pay full month monthly payment to Chrysler though. Then I'm told the good news is I'll get a 2 year,unlimited mileage warranty because of the rebuild. Not so, says the lady at the Service Advisor desk - you only get what's left of your 36,000 bumper-to-bumper warranty. I told her that those words just caused my total faith in Jeep, Chrysler and Champion to take a nosedive. Her reply - "let me give you the number for Chrysler Customer Care where you can join the rest of the people who feel the same way." Closest I ever came to punching the absolute xxxx out of a woman. Best part of it all? Two days later the Check Engine light came on again, and it's back in the shop. Still haven't heard from my Service Advisor as to what's wrong or when I'll get a loaner. Mr. Service Manager, Mr. General Manager - you need to have a SERIOUS talk with your staff and maybe start passing out some pink slips because that's exactly what you're getting from me. You have lost a customer for life. And as the military will tell you - you can have all the "Atta Boys" you can hand out, but all it takes is ONE "Aw xxxx!" to screw everything up for years to come. You want to make this right? Call me. Your service writers will know who I am and what vehicle we're talking about. More