Champion Chrysler Dodge Jeep RAM
Gulfport, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 PM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Went in for a service and to get a leak addressed. After waiting for over 4 hours I found that my truck was done and very little was done to address the leak. Service department forgot my truck was do After waiting for over 4 hours I found that my truck was done and very little was done to address the leak. Service department forgot my truck was done and let me sit waiting for no reason. They also lost the paperwork and made no attempt to get me out quickly even after I had waited hours when I didn’t need to. Very disappointed. More
Arrived around 8:00. Wrapped up around 10:30ish (recall update). Took a little longer than I anticipated but everyone was nice. Wrapped up around 10:30ish (recall update). Took a little longer than I anticipated but everyone was nice. More
Great service, kept me updated on whet was going on with the service. Will be back the service. Will be back More
Very Pleasant, efficient, customer service top notch. They did a great job on my repair. Providing car service if your car has to be there more than a day is fantastic. People friendly !! They did a great job on my repair. Providing car service if your car has to be there more than a day is fantastic. People friendly !! More
My name is Steve. I made the Drive from Saraland, Alabama to CHAMPION DEALERSHIP in Gulfport, Mississippi. The salesman I dealt with was Edward Godbold. He put no Pres I made the Drive from Saraland, Alabama to CHAMPION DEALERSHIP in Gulfport, Mississippi. The salesman I dealt with was Edward Godbold. He put no Pressure on me and was very Friendly. I can't say enough on the satisfaction from the time I walked in the door til I cranked my 2019 Dodge Truck and drove it home. More
2021 Jeep Rubicon, 31xxxx miles. 3.6L engine required a whole top-end job: camshaft, rocker arms, lifters, valve, ECM - the WORKS. They had it for 2 WEEKS. Did I get a loaner? No. Bu 3.6L engine required a whole top-end job: camshaft, rocker arms, lifters, valve, ECM - the WORKS. They had it for 2 WEEKS. Did I get a loaner? No. But I still had to pay full month monthly payment to Chrysler though. Then I'm told the good news is I'll get a 2 year,unlimited mileage warranty because of the rebuild. Not so, says the lady at the Service Advisor desk - you only get what's left of your 36,000 bumper-to-bumper warranty. I told her that those words just caused my total faith in Jeep, Chrysler and Champion to take a nosedive. Her reply - "let me give you the number for Chrysler Customer Care where you can join the rest of the people who feel the same way." Closest I ever came to punching the absolute xxxx out of a woman. Best part of it all? Two days later the Check Engine light came on again, and it's back in the shop. Still haven't heard from my Service Advisor as to what's wrong or when I'll get a loaner. Mr. Service Manager, Mr. General Manager - you need to have a SERIOUS talk with your staff and maybe start passing out some pink slips because that's exactly what you're getting from me. You have lost a customer for life. And as the military will tell you - you can have all the "Atta Boys" you can hand out, but all it takes is ONE "Aw xxxx!" to screw everything up for years to come. You want to make this right? Call me. Your service writers will know who I am and what vehicle we're talking about. More
I dropped my vehicle off for an oil change, 15K mile maintenance check up, and apps not loading along with a screen freeze & blackout. Service was complete in a couple of hours and I didn’t have to wait maintenance check up, and apps not loading along with a screen freeze & blackout. Service was complete in a couple of hours and I didn’t have to wait to pick up my Jeep Cherokee. Everyone was nice, smiling.professional, and in a great mood. I will be back, due to an awesome experience. More