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Champion Chevrolet of Howell
Howell, MI
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Savana repair experience We brought in our GMC Savana for unspecified engine noises. Mechanics diagnosed the problem, found a few other issues, performed repairs within time f We brought in our GMC Savana for unspecified engine noises. Mechanics diagnosed the problem, found a few other issues, performed repairs within time frame specified and under projected costs. We were given the senior discount without asking. We have always been pleased with the consideration, friendliness and competence of Champion Chevrolet. More
Very accommodating So far our experience have been great with Josh in sales and Dean in the service department. Will return when vehicle is in need of work. So far our experience have been great with Josh in sales and Dean in the service department. Will return when vehicle is in need of work. More
Great Service, In the Nick of Time I had a brake light malfunction as well as a "service traction" light stuck on ,with a snow storm expected the next day, on my "White" Malibu. I say I had a brake light malfunction as well as a "service traction" light stuck on ,with a snow storm expected the next day, on my "White" Malibu. I say "White" because without brake lights working, in a snow storm, could have been tragic. I called Champion Chevrolet in Brighton and they got me right in that day, provided shuttle service to and from my work which I so appreciated. Wasn't expecting that. Kevin was my service uptake person and was fantastic. He knew all the right questions to ask in order to get the problem fixed. All in all, my car was fixed that day and I am a happy camper. Thank you to Kevin S., who made it all happen and treat me with such great customer service and the Service Technicians who located the problem and fixed it. Then, through the Lincoln Tunnel and the candy cane forest, there was a blizzard on my way home yesterday and MY BRAKE LIGHTS WERE WORKING :) More
Phenomenal customer service My key fob wasn't working (oh no, right?) and Chuck did EVERYTHING he possibly could so that I didn't have to purchase a new one. At the end of the da My key fob wasn't working (oh no, right?) and Chuck did EVERYTHING he possibly could so that I didn't have to purchase a new one. At the end of the day I had to purchase a new fob, but they didn't charge me for re-programming it. I was helped by both Chuck and Tom - thanks to their positive attitudes and outstanding service, I will be back (if needed) and recommend them to others! More
Great customer service I thought I had given up on my search for a used car. On a whim, I stopped here on the way home from Ann Arbor. Scott knew my budget, and found a vehi I thought I had given up on my search for a used car. On a whim, I stopped here on the way home from Ann Arbor. Scott knew my budget, and found a vehicle that was just turned in. He worked with me on the purchase of the vehicle, passing inspection, etc. I picked the car up today and they did a great job. Very impressed with Scott and the dealership overall. More
Bad bad bad I will not be coming back here, and I will be sure to tell everyone that I know not to. Not only did they dick around with my car from 9am to 430, the I will not be coming back here, and I will be sure to tell everyone that I know not to. Not only did they dick around with my car from 9am to 430, they also charged me $105 for doing absolutely nothing. I don't recommend coming here unless you fancy getting bent over and xxxxed in the xxx, your time wasted, and then charged for them to do nothing but waste your time. If I could give them no stars I would. xxxx champion Chevrolet. Told me they had no idea what was wrong with the car, and as I'm driving away im still experiencing the same issue. Now I'm taking my business elsewhere. More
Great Experience We had a great experience working with Ken P. in Used Car Sales. We had not originally planned on buying a car but unfortunately my husband had an acc We had a great experience working with Ken P. in Used Car Sales. We had not originally planned on buying a car but unfortunately my husband had an accident and our previous car had been totalled. The day we went in there, we had a budget and an amount we were able to afford for a new car payment. Ken was awesome!! He was able to find us a car we are very happy with, it fits our needs and our budget! We HIGHLY recommend Ken at Champion if you need a car. He went above our expectations and we are grateful he was able to help us out!! More
excellence! Champion Chev Howell was our third stop on 10/12/2016 to shop for a new Suburban. We stopped at Feldman Chev on M-59 An employee asked if he could he Champion Chev Howell was our third stop on 10/12/2016 to shop for a new Suburban. We stopped at Feldman Chev on M-59 An employee asked if he could help but did not introduce himself. Took us in left us set at his desk for 10 minutes....then told us they had no 2016 Suburban's and that it would be 30 days until they received any 2017 " they are being made as we speak". He made no other overture to us did not take any info from us. Then stopped by Lafontaine GMC, Buick, Cadillac on M-59. Man what a dealership!!!! We stood by the front doors, were not greeted. We found our way to the rest rooms on our way a gray haired gentleman said, "Hi Folks" as he walked by us but never stopped. After using the restroom we went back to the front of the beautiful dealership and waited for 10 minutes. We left without ever speaking to anyone. On to Champion Chev in Howell. On entering we were greeted by Dan Danaher who introduced himself...he was also wearing a name badge. He asked how he could help and got right down to telling us what he had in the way of both 2016 and 2017 Suburban's. Long story short we purchased a loaded 2016 Suburban that day. We had great conversations with both Dan and with the general manager Tony Tori. They were friendly, Listened to what we had to say and we struck a great deal. Both Dan and Tony earned our respect, and our business. As the sale progressed other dales rep talked with us, kidded with us, just a good day! More
More than Happy Came in looking for a used truck ended up getting a new truck for a reasonable price. Staff was very helpful and informative, got me in a truck I real Came in looking for a used truck ended up getting a new truck for a reasonable price. Staff was very helpful and informative, got me in a truck I really love! More
Satisfaction! I recently purchases my first car from Champion Chevrolet in Howell, MI. I initially contact the dealership, and spoke with Beth Lipka, and later with I recently purchases my first car from Champion Chevrolet in Howell, MI. I initially contact the dealership, and spoke with Beth Lipka, and later with Pam Baldes. They found the car (features) I was looking for, and then I started working with Ken Pellegata (in sales). We worked out a deal, all in one day, and hopefully we will all live happily ever after. More