825 Reviews of Champion Chevrolet of Avon - Service Center
Kyle was great! We appreciate the excellent customer service from your service department! Champion in Avon is honest and reliable! We appreciate the excellent customer service from your service department! Champion in Avon is honest and reliable! More
Brooks Barrick was so helpful in getting our Colorado diagnosed and back on the road. We appreciate the good service she and the service team provided. We will definitely use Champion Chevrolet as our Se diagnosed and back on the road. We appreciate the good service she and the service team provided. We will definitely use Champion Chevrolet as our Service Team. More
I use this dealership for ever service. Brooks Barrick has always been professional and fair. She was even able to to resolve an issue quickly. Brooks Barrick has always been professional and fair. She was even able to to resolve an issue quickly. More
Very friendly and professional. They were able to diagnose and administer a warranty repair on our transmission when other dealers claimed they couldn’t duplicate the issue. Champio They were able to diagnose and administer a warranty repair on our transmission when other dealers claimed they couldn’t duplicate the issue. Champion insured that we were taken care of. God job. More
Service advisor was friendly and accommodating. Waiting area is just like it was 15 years ago. Seats are hard, magazines on tables, no place to plug in a phone, no place to sit and work on a laptop Waiting area is just like it was 15 years ago. Seats are hard, magazines on tables, no place to plug in a phone, no place to sit and work on a laptop, empty coffee dispenser, a TV, seems more like an employee lounge. In dire need of an update. Recommend visiting Andy Mohr Nissan for a suggestion of what a customer waiting area should look like. It should encourage people to want to visit the dealership to have their vehicles serviced. Instead, it makes the wait rather grueling. Even a simple update of the furniture to be comfortable to sit in would be an improvement. Again, the service itself and the advisor saved this review from getting less than 3 stars. More
The service department is a mess. Either the technicians are incompetent or the service manager is out of touch. My truck was towed to this location due to a bad fuel pump. It took Either the technicians are incompetent or the service manager is out of touch. My truck was towed to this location due to a bad fuel pump. It took almost 60 days for them to fix a fuse box issue because they failed to do the research on the problem, instead they attempted to order a whole new fuse block when there had already been a TSB informing technicians how to fix the issue. I believe the CSR’s are put in extremely bad positions due to poor management and techs. More