833 Reviews of Champion Chevrolet of Avon - Service Center
Safety Recall Repair Reprogramming of the power steering module. Arrived at the agreed upon time, work started on time and was completed in 30 minutes as promised. Very pl Reprogramming of the power steering module. Arrived at the agreed upon time, work started on time and was completed in 30 minutes as promised. Very pleased! More
Oil change Prod car in for oil change, they did a good job and reviewed all possible service needs for the future. Did safety check out on all points and rotated Prod car in for oil change, they did a good job and reviewed all possible service needs for the future. Did safety check out on all points and rotated tires. Done in a timely manner. More
Getting maintance and repair done on Traverse The service went as dealership said would go. I was up dated as what was going on with repairs and parts and cost and time on repairs. I always have g The service went as dealership said would go. I was up dated as what was going on with repairs and parts and cost and time on repairs. I always have good service with dealership. More
Warranty work Had new truck taken in for warranty work and an oil change, dealer paid for the oil change, awesome service department and sales as well purchased tru Had new truck taken in for warranty work and an oil change, dealer paid for the oil change, awesome service department and sales as well purchased truck from same dealership 2 years ago More
service great customer service friendly staff answer all my questions and tell me everything they need to do before they did it very organized place price of great customer service friendly staff answer all my questions and tell me everything they need to do before they did it very organized place price of spare More
Great job Pat and Diane did fabulous job. Will continue to work with them. Pat explained what the problems were and the urgency of repairing them. Diane was Pat and Diane did fabulous job. Will continue to work with them. Pat explained what the problems were and the urgency of repairing them. Diane was quick at getting me checked in and out. Very friendly. More
Extremely kind service rep The service rep was very friendly. She was willing to work with us with the coupons we had so we would save the most money. She also had a great sense The service rep was very friendly. She was willing to work with us with the coupons we had so we would save the most money. She also had a great sense of humor. More
Disappointing I’ve used the service department twice recently and have had issues both times. On the first one, they did a tire rotation and when I left, I could te I’ve used the service department twice recently and have had issues both times. On the first one, they did a tire rotation and when I left, I could tell something was wrong with a tire or wheel. When I returned to the dealership, they didn’t even want to look at it at first. Finally I got someone to drive it and turns out a wheel wasn’t put on properly. Second visit, I was given a quote on service work of $650 but when I went to get the car, the bill was $770 for the exact same job. When I asked about the price difference I was asked if I had it it writing and I did not. Lesson learned. More
Recall service After a bad experience at another GMA dealer, I chose Champion. From the first phone conversation to completion of recall work, I was dealt with by f After a bad experience at another GMA dealer, I chose Champion. From the first phone conversation to completion of recall work, I was dealt with by friendly,helpful and professional staff. The work was completed in a timely manner. I especially want to commend Diane Adams-Carter for being so helpful and welcoming. She is a great asset to your business! More
Normally good, not this time This is the only place I've ever taken my car and normally it's a great experience. This time I felt they were really lazy with it. They didn't check This is the only place I've ever taken my car and normally it's a great experience. This time I felt they were really lazy with it. They didn't check everything they normally do. They usually always fill my tires up and I even asked the lady if they did and she said yes, but my one tire was at 32 and all the others were all over the place. She didn't want to answer my questions. I felt a bit of a cold shoulder. More