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Champion Chevrolet of Avon - Service Center

Avon, IN

4.9
833 Reviews

833 Reviews of Champion Chevrolet of Avon - Service Center

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November 07, 2018

Safety Recall Repair Reprogramming of the power steering module. Arrived at the agreed upon time, work started on time and was completed in 30 minutes as promised. Very pl More

by Silverado
Recommend Dealer
Yes
Employees Worked With
Nate Krahn
November 06, 2018

Oil change Prod car in for oil change, they did a good job and reviewed all possible service needs for the future. Did safety check out on all points and rotated More

by Skamaniac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Adams-Carter
October 31, 2018

Getting maintance and repair done on Traverse The service went as dealership said would go. I was up dated as what was going on with repairs and parts and cost and time on repairs. I always have g More

by JoeJoyce59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Schrage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Adams-Carter, Nate Krahn, Vickie Cooley
October 30, 2018

Warranty work Had new truck taken in for warranty work and an oil change, dealer paid for the oil change, awesome service department and sales as well purchased tru More

by Cporch1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Schrage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Adams-Carter
October 23, 2018

service great customer service friendly staff answer all my questions and tell me everything they need to do before they did it very organized place price of More

by joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Adams-Carter, Nate Krahn
October 16, 2018

Great job Pat and Diane did fabulous job. Will continue to work with them. Pat explained what the problems were and the urgency of repairing them. Diane was More

by Dream2380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick cope, Diana Adams-Carter
Oct 19, 2018 -

Champion Chevrolet of Avon responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Pat and Diane as they will be happy to hear it! If you need anything else for your vehicle, please let us know. Best regards, Jim Schrage, Service Manager, 317 406 0020

October 04, 2018

Extremely kind service rep The service rep was very friendly. She was willing to work with us with the coupons we had so we would save the most money. She also had a great sense More

by Harrison1799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Adams-Carter, Vickie Cooley
Oct 05, 2018 -

Champion Chevrolet of Avon responded

Thanks for your perfect review! We strive to provide courteous, friendly, and excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Jim Schrage, Service Manager, 317 406 0020

October 04, 2018

Disappointing I’ve used the service department twice recently and have had issues both times. On the first one, they did a tire rotation and when I left, I could te More

by D127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vickie Cooley
Nov 07, 2018 -

Champion Chevrolet of Avon responded

Thank you for taking the time to provide us with this feedback. I am sorry for the negative experience you had with our service department. I would appreciate the opportunity to turn this experience around. If you were misquoted I would like to refund the $120. Please contact me directly to discuss this situation further. Mike Mills, General Sales Manager, 317 406 0020

September 14, 2018

Recall service After a bad experience at another GMA dealer, I chose Champion. From the first phone conversation to completion of recall work, I was dealt with by f More

by marc245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Adams-Carter
Sep 21, 2018 -

Champion Chevrolet of Avon responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! -Mike Mills, General Sales Manager, 317 406 0020

September 13, 2018

Normally good, not this time This is the only place I've ever taken my car and normally it's a great experience. This time I felt they were really lazy with it. They didn't check More

by SarahH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any of their names.
Sep 21, 2018 -

Champion Chevrolet of Avon responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. -Jim Schrage, Service Manager, 317 406 0020

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