Champion Chevrolet of Avon - Service Center

Extremely kind service rep The service rep was very friendly. She was willing to work with us with the coupons we had so we would save the most money. She also had a great sense The service rep was very friendly. She was willing to work with us with the coupons we had so we would save the most money. She also had a great sense of humor. More

Disappointing I’ve used the service department twice recently and have had issues both times. On the first one, they did a tire rotation and when I left, I could te I’ve used the service department twice recently and have had issues both times. On the first one, they did a tire rotation and when I left, I could tell something was wrong with a tire or wheel. When I returned to the dealership, they didn’t even want to look at it at first. Finally I got someone to drive it and turns out a wheel wasn’t put on properly. Second visit, I was given a quote on service work of $650 but when I went to get the car, the bill was $770 for the exact same job. When I asked about the price difference I was asked if I had it it writing and I did not. Lesson learned. More

Recall service After a bad experience at another GMA dealer, I chose Champion. From the first phone conversation to completion of recall work, I was dealt with by f After a bad experience at another GMA dealer, I chose Champion. From the first phone conversation to completion of recall work, I was dealt with by friendly,helpful and professional staff. The work was completed in a timely manner. I especially want to commend Diane Adams-Carter for being so helpful and welcoming. She is a great asset to your business! More

Normally good, not this time This is the only place I've ever taken my car and normally it's a great experience. This time I felt they were really lazy with it. They didn't check This is the only place I've ever taken my car and normally it's a great experience. This time I felt they were really lazy with it. They didn't check everything they normally do. They usually always fill my tires up and I even asked the lady if they did and she said yes, but my one tire was at 32 and all the others were all over the place. She didn't want to answer my questions. I felt a bit of a cold shoulder. More

Quick service Only concern was that "oil life" display was visible and took many attempts to get MPH or speed visible. Should have had it corrected before leaving s Only concern was that "oil life" display was visible and took many attempts to get MPH or speed visible. Should have had it corrected before leaving service bay reception area if I had known it was going to take several attempts to correct the display. More

First Service of New Traverse Took my new Traverse here for its first service. Had never serviced a car here before. They did a great job! They took me in right away, did an oil ch Took my new Traverse here for its first service. Had never serviced a car here before. They did a great job! They took me in right away, did an oil change, topped off fluids, checked all my pressures, rotated tires. Everyone was very friendly and happy. They have a nice waiting area with WiFi. Even the owner came out and said hi as I was leaving, even though I didn’t buy it there. Great experience! More

Service department first timer I took my fathers Equinox in for a service for him. I had excellent and thoughtful service. The service was thorough and faster than I expected it w I took my fathers Equinox in for a service for him. I had excellent and thoughtful service. The service was thorough and faster than I expected it would be. I am very happy with quality and value. More

Regular service visit Very prompt, very thorough, very knowledgeable & friendly. The staff got to my vehicle right at the scheduled appointment time. They kept me informed Very prompt, very thorough, very knowledgeable & friendly. The staff got to my vehicle right at the scheduled appointment time. They kept me informed throughout the appointment. They finished the appointment early & with a car wash! More

Great Experience! Very Professional! Everyone in the service department were very helpful. They were able to reprogram my remote key fobs and cut new keys. The mechanic returned my truc Everyone in the service department were very helpful. They were able to reprogram my remote key fobs and cut new keys. The mechanic returned my truck to the service bay and noticed a brake light was out. He asked if I had time to wait to replace the light. I waited and he had it back to me in less than 15 minutes. I will definitely return for service in the future and I highly recommend their service department. More

Good and bad Love the staff and honesty, dislike gm and there customer service and support of there vehicles. Unwilling to stand by there common issues of there ve Love the staff and honesty, dislike gm and there customer service and support of there vehicles. Unwilling to stand by there common issues of there vehicles. More