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Champion Chevrolet of Avon - Service Center

Avon, IN

4.8
807 Reviews

807 Reviews of Champion Chevrolet of Avon - Service Center

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January 02, 2023

Brooks is always friendly and helpful. She makes the whole experience pleasant. I would definitely recommend her. More

by rwiles96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Barrick
Jan 04, 2023 -

Champion Chevrolet of Avon responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Mike Mills, General Manager, 317 406 0020

December 30, 2022

The service department is a mess. Either the technicians are incompetent or the service manager is out of touch. My truck was towed to this location due to a bad fuel pump. It took More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Schrage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Catt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks Barrick, Del Molden, Andrew Scott
Jan 03, 2023 -

Champion Chevrolet of Avon responded

Jason, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Jim Schrage, Service Manager, 317 406 0020

December 29, 2022

The best dealership I’ve ever dealt with. Thank you for the great service and the great employees. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Del Molden, Andrew Scott
Dec 30, 2022 -

Champion Chevrolet of Avon responded

James, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jim Schrage, Service Manager, 317 406 0020

December 22, 2022

Excellent service! The service manager looked out for my needs. I am a prior technician, and for a change I was not treated like a idiot. My requests were fulfilled. More

by Captainwchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nicholl, Del Molden
Dec 22, 2022 -

Champion Chevrolet of Avon responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Champion Chevrolet of Avon was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact me. Sincerely, Jim Schrage, Service Manager, 317 406 0020

December 11, 2022

Had a recall on my Equinox. Service department absolutely fantastic! I was highly impressed with the staff and timely service. I live in Crawfordsville, but will always go to Ch More

by Rick.french14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Barrick
Dec 13, 2022 -

Champion Chevrolet of Avon responded

I truly appreciate you taking the time to write about your experience at our service department, Rick! Sincerely, Jim Schrage, Service Manager, 317 406 0020

November 26, 2022

Quick service and worked with us until issue was resolved. Will use their service department again. More

by fire19995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks Barrick
Nov 28, 2022 -

Champion Chevrolet of Avon responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Jim Schrage, Service Manager, 317 406 0020

November 18, 2022

I was able to drop my vehicle off the night before. The next morning I got a text from someone letting me know they were starting my service and could reach them by text if I had any questions. The ser More

by MadelynneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Feree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks Barrick, Andrew Scott
Nov 21, 2022 -

Champion Chevrolet of Avon responded

Thank you for this amazing review, Madelynne! We really appreciate your business. Sincerely, Jim Schrage, Service Manager, 317 406 0020

November 16, 2022

Every time I come to get service Brook always make my experience Awesome!!! Your Amazing!! More

by Shalawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Barrick
Nov 18, 2022 -

Champion Chevrolet of Avon responded

Your kind words mean a lot to us! Sincerely, Jim Schrage, Service Manager, 317 406 0020

Nov 18, 2022 -

Shalawn responded

Keep Up the Good Work Brook… She so Awesome

November 16, 2022

I needed to use the service department for some work. I had a remanufactured transmission installed in my 2006 Pontiac Torrent which requires the transmission to be programmed before the car can be driv More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept manager, service department coordinator
Nov 16, 2022 -

RK responded

needed to use the service department for some work. I had a remanufactured transmission installed in my 2006 Pontiac Torrent which requires the transmission to be programmed before the car can be driven. Champion programmed the transmission and it works very well. Job well done.

November 03, 2022

I always receive good service from Champion Chevrolet. I purchased my truck in 2017 from them. I live on the south side of Indy and choose to drive there for service based on positive experiences. The sta More

by Jasona.smith0412
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Scott
Nov 07, 2022 -

Champion Chevrolet of Avon responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jim Schrage, Service Manager, 317 406 0020

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