807 Reviews of Champion Chevrolet of Avon - Service Center
Service department is top notch I will not take my car to any other dealership for service. I have another Chevy dealership within a mile of my home and would drive 30 minutes if ne I will not take my car to any other dealership for service. I have another Chevy dealership within a mile of my home and would drive 30 minutes if necessary to go to Champion Chevy. I always deal with Will and he is awesome. He listens to the issues I present and takes me seriously, as a woman taking a car in for service. Sometimes I don't know the names of things, or specifics and he is always patient and listens. They will keep my car as long as necessary to make sure the problem is fixed. The service area is clean, the service employees are professional, and top notch. I did not buy my car from this dealership, but through their wonderful service department, they have earned by business for my next GM purchase!! More
Great to work with, very thorough and knowledgeable! Took my Cruze in with a check engine light and a non working ac/heat blower. My service advisor Will Whitley was great to work with. He answered all m Took my Cruze in with a check engine light and a non working ac/heat blower. My service advisor Will Whitley was great to work with. He answered all my questions and concerns and kept in communication with me throughout the process via phone and e-mail. Not only were my repairs done great, but they were done quickly as well even with the shop having a lot of other repairs as well. Made me feel like their #1 customer. Thanks again Will! Will be coming back in the future! More
Great job! They were on time as stated and gave me information regarding another issue I had experienced so I new what to check the next time it happened. Great They were on time as stated and gave me information regarding another issue I had experienced so I new what to check the next time it happened. Great customer experience! More
Service Review Service Adviser was Will Whitley. He was very helpful and provided me with the information I needed. The problem was a blown engine and it had to b Service Adviser was Will Whitley. He was very helpful and provided me with the information I needed. The problem was a blown engine and it had to be replaced or repaired. After discussing it with Will we decided to go with a new engine. More
Very good service. Person who took care of me made it pleasant experience.Hope the other employees do as good a job.Car was finished sooner then expected which was good. Person who took care of me made it pleasant experience.Hope the other employees do as good a job.Car was finished sooner then expected which was good.Keep up the good work. More
Warranty on my used Silverado I am not happy with your dealership right now. I bought my truck on 3/6/18 last year, with less 18,000 miles on it. The salesman who sold it to us sai I am not happy with your dealership right now. I bought my truck on 3/6/18 last year, with less 18,000 miles on it. The salesman who sold it to us said we had bumper to bumper coverage for 1 yr, and we bought 4 more years. Then we found out today that there are two types of warranties. One for use. And one for new. We brought our truck in because our radio stopped working. Well it cost us 115.00 labor, and 18.00 in parts. Because they said we have a used car warranty and this is not covered. So, basically your salesman lied to us, especially when he told us it would cover a light bulb but, not to have our truck radio reprogrammed. Is this going to happen again, and we are going to have to pay again to have the radio reprogrammed? We had to leave the truck, so they brought me home, but I still had to go back and pick back up. Yes, radio is fixed but, truck that is usually serviced get washed, and that did not happen either. I am retired and on a fixed income, and DO NOT like being lied to about my coverage. Especially since I have less than 27,000 miles on it, and have owned it less than a year. So, NO I will not give Champion a good review, and I WILL NOT refer anyone to you. I DO NOT like to be lied to, and your salesman Allen, who convenantly is NO LONGER THERE. I wish I had went to RAY SKILLMAN where my daughter in law works. Would have not been lied to so, you could make a sale. More
First time at Champion Chevrolet service dept. It was a day before we were suppose to get lots of snow and ice. I just dropped in to get a oil change and tire rotations. They were very nice and too It was a day before we were suppose to get lots of snow and ice. I just dropped in to get a oil change and tire rotations. They were very nice and took care of my car in a short amount of time. I will go back. More
great staff friendly staff and very helpful. I have been to several dealerships and by far one of the best. thank you for the great service and excellent treatme friendly staff and very helpful. I have been to several dealerships and by far one of the best. thank you for the great service and excellent treatment More
Excellent Service, and Awesome Staff! Recieved an oil change, and tire rotation. Vickie was nice, and helpful! They took great care in all areas of the work they did. Vickie prepared my Recieved an oil change, and tire rotation. Vickie was nice, and helpful! They took great care in all areas of the work they did. Vickie prepared my bill correctly, she gave me updated information on the status of my car. It was a very easy, and pleasant experience, and all the staff are very professional! I will use Champion Chevrolet of Avon again! Thank You More
Service Had a terrific service experience with Patrick Briney. Came to get an oil change and tire rotation which was done very quickly and he then showed me a Had a terrific service experience with Patrick Briney. Came to get an oil change and tire rotation which was done very quickly and he then showed me about a rewards program where I could earn points for future visits. Waiting area was clean and comfortable with coffee and cookies. More