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807 Reviews of Champion Chevrolet of Avon - Service Center
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February 22, 2019
Excellent from service to workmanship! Kind, helpful, knowledgeable, very impressed with everyone in every way! Will be back when I am ready to trade cars! People with smiles at 7 in the Kind, helpful, knowledgeable, very impressed with everyone in every way! Will be back when I am ready to trade cars! People with smiles at 7 in the morning!!! Yea!! More
by Sch3123
Employees Worked With
Do not remember all their names., Vickie Cooley
February 21, 2019
Shady service visit Dropped our car off for service. The first call we received from the dealership was from a sales person. The sales person mentioned that we had a ve Dropped our car off for service. The first call we received from the dealership was from a sales person. The sales person mentioned that we had a very long expensive list of repairs needed and they wanted to buy our car. I was shocked we didn't hear from the service department first. Probably 45 minutes later, I receive a call from the service department letting me know we had $3,000 in recommended repairs. Are those real repairs or are they trying to scare us into selling our vehicle?? We decide to have $1,500 of the repairs made to our car. We go to pick up our car and there is NOW a problem with our air conditioner...a very loud knocking noise under the dash. We take our car in for repairs and it comes out with more problems??? Just how badly does the dealership want to buy our car??? There was no recommended repair to the air conditioner on the original $3,000 estimate, however, on our final invoice, it has an air conditioner repair listed as a "declined" repair. When this issue was brought up to Vicki, she said that they didn't cause the problem because they were not underneath the dash. Her solution was for them to keep our car to take a look at it. You'll never bee working on our vehicles again. Shady business practices!!! More
by Disappointed in new ownership
Employees Worked With
Vickie Cooley
February 15, 2019
Quick Fast oil change- everything explained prior to service done. Was given estimate of price and because price was more than what I was told- they discoun Fast oil change- everything explained prior to service done. Was given estimate of price and because price was more than what I was told- they discounted the service. More
by emlube
Employees Worked With
Patrick Briney, Patrick Briney
February 14, 2019
Awesome service Patrick was very helpful and really went to bat for us. He helped us from beginning to end and kept us informed every step of the way. The process was Patrick was very helpful and really went to bat for us. He helped us from beginning to end and kept us informed every step of the way. The process was very smooth. Patrick also took over dealing with the warranty company and made the experience a positive one overall. We will definitely use Champion and Patrick in the future! More
by Aweddle
Employees Worked With
Patrick, Patrick Briney
February 14, 2019
Still not Fixed after leaving it for the third time! Not sure why it's not getting fixed! We have had it in there now three times for a malfunction display on the dash. Don't know why it can't be figured Not sure why it's not getting fixed! We have had it in there now three times for a malfunction display on the dash. Don't know why it can't be figured out. They gave us a car this time to use but it's been a pain doing without our car. More
by jetrackwell
Employees Worked With
Will Whitley
February 14, 2019
Service Improvement The service department has become a customer focused department which now offers solutions for long waits and repair frustration! Rapid, effective, po The service department has become a customer focused department which now offers solutions for long waits and repair frustration! Rapid, effective, positive and effectively communicating. More
by Phil Thompson
Employees Worked With
Will Whitley, Jordan Ramsey
February 14, 2019
Great Service I dropped my Tahoe off for an oil change and recall notice work. They found my water pump was leaking and coolant lines were leaking. They completed I dropped my Tahoe off for an oil change and recall notice work. They found my water pump was leaking and coolant lines were leaking. They completed all the work with one service call and was able to complete the job all within my warranty! More
by tsmith6540
Employees Worked With
Will Whitley
February 13, 2019
Change Headlight I needed new headlight, went to dealer, had light installed and was done in 45 min. the price was below exspectation, service writer was very profes I needed new headlight, went to dealer, had light installed and was done in 45 min. the price was below exspectation, service writer was very professional and courteous More
by charliebrown
Employees Worked With
Patrick Brinly, Patrick Briney
February 07, 2019
Excellent Service Will was professional and friendly. Time well spent...I would recommend Champion Chevy of Avon to everyone....I'm always impressed with the quality Will was professional and friendly. Time well spent...I would recommend Champion Chevy of Avon to everyone....I'm always impressed with the quality of service. More
by scooter dan
Employees Worked With
Will Whitley
February 06, 2019
Always Helpful I almost bought a vehicle from Champion...the deal was a great deal, I ended up purchasing a vehicle from a family friend instead. The way they treat I almost bought a vehicle from Champion...the deal was a great deal, I ended up purchasing a vehicle from a family friend instead. The way they treated my family before, during, and even after I purchased a vehicle from somewhere else, is the reason why we will continue to bring our vehicles in to be serviced! More
by anthjone09
