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Champion Chevrolet of Avon - Service Center

Avon, IN

4.8
807 Reviews

807 Reviews of Champion Chevrolet of Avon - Service Center

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June 11, 2019

Would never recommend They tried to sell me (a single woman) $900 of work... told me I needed four parts- one which was brand new a week prior, one which was in perfect con More

by Ethel2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Briney
Jun 11, 2019 -

Champion Chevrolet of Avon responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jim Schrage, Service Manager, 317 406 0020

June 09, 2019

Satisfied Took care of my truck as i asked in the time they said. They were very helpful and called to tell me what was wrong and called when it was ready. More

by 1122332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Cooley
Jun 11, 2019 -

Champion Chevrolet of Avon responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Schrage, Service Manager, 317 406 0020

June 05, 2019

Efficient Service Event I called about an oil change/tire rotation and was told I could bring in my vehicle and it would take about 1.5 hours without an appointment. The oil More

by Monic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Schrage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Champion Chevrolet of Avon responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Schrage, Service Manager, 317 406 0020

May 27, 2019

Service Will answered all my questions and was very diligent in helping me. He met me at the service desk and was super friendly. My truck was completed when More

by Bklawson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Whitley
Jun 05, 2019 -

Champion Chevrolet of Avon responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Schrage, Service Manager, 317 406 0020

May 25, 2019

Powertrain warranty dissatisfaction Didn’t listen to my concerns on warranty work, and wanted to sell me extra services to recoup their costs. Corrosion still on battery cable after they More

by Avon Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service receptionist
May 21, 2019

Service on my GMC The service was great. They kept informed about any changes on my vehicle. Everyone was very polite. The price that was given me on the phone was exa More

by GMC owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Briney
Jun 05, 2019 -

Champion Chevrolet of Avon responded

We are so glad we could take care of all of your needs at Champion Chevrolet of Avon. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jim Schrage, Service Manager, 317 406 0020

May 16, 2019

good-positive My visit today was unexpectedly nice. I met a salesperson, Andrea Goodwin, and we had a very nice conversation about a future new car purchase. We de More

by Dan1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Schrage
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Champion Chevrolet of Avon responded

Thank you for providing us with feedback regarding your recent visit, Dan! Andrea is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We look forward to seeing you soon. Best, Mike Mills, General Sales Manager, 317 406 0020

May 14, 2019

Very good First time that I’ve been there,Everyone was helpful and friendly.I look forward to go back and continue to have my Silverado serviced there and possi More

by BusGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Adams-Carter
May 14, 2019 -

Champion Chevrolet of Avon responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Schrage, Service Manager, 317 406 0020

May 14, 2019

Superior Service Vehicle was in for service work for 3 days and Vicki in the service department did an amazing job keeping me informed and calling me when she said she More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Cooley
May 14, 2019 -

Champion Chevrolet of Avon responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Schrage, Service Manager, 317 406 0020

May 10, 2019

Easy oil change I scheduled an oil change and was told it would take 45 minutes to an hour. I went to the very comfortable waiting room and in less than 20 minutes m More

by Sots23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Briney
May 10, 2019 -

Champion Chevrolet of Avon responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Jim Schrage, Service Manager, 317 406 0020

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