Champion Chevrolet of Avon - Service Center

I worked with Lance, I have to be honest I was disappointed with the service he provided. I had agreed to purchase the 3 prepaid oil changes, then I found the coupon I had received via email for $ disappointed with the service he provided. I had agreed to purchase the 3 prepaid oil changes, then I found the coupon I had received via email for $15 off. I told him I wanted to use my coupon for this visit and would get the prepaid deal on my next visit. Clearly I have every intention of returning, Lance was pushy and clearly not happy that he had “redo all my paperwork”. It was just not the experience I’ve come to know from the Champion service department. More

I have no problems except when I made an appointment, I specifically told the tech I needed a ride back to work while my oil was being changed. I pull in to the garage and when I tell the tech I need a ri specifically told the tech I needed a ride back to work while my oil was being changed. I pull in to the garage and when I tell the tech I need a ride back to work, the service team member responds with “Oh I’m sorry but the shuttle has already left for the day.” Obviously, I was baffled because this was set-up prior to my service. This wasn’t a spur of the moment, “by the way” scenario. Thankfully I was able to call someone to drive me back to work. It was very unprofessional and could have caused a huge problem had I not had a backup plan. All-in-all, my car was taken care of quickly and I did get a ride back from one of your people to retrieve said vehicle. I have no ill feelings about Champion. I just don’t want that to happen to any more customers. Thank you and have a good day. More

Champion got my car in for an oil change before we left on vacation. Was that in and out, cleaned my car, great customer service on vacation. Was that in and out, cleaned my car, great customer service More

Awesome . On time, polite, knowledgeable and very caring. The service advisor was extremely nice, provided status updates and notified me when my suburban was ready The service advisor was extremely nice, provided status updates and notified me when my suburban was ready More

They are easy to work with. The service area is clean and easy to. get in and out of. Repair prices seem to be fair and reasonable. Diana is fantastic and great at keeping us updated about our vehicles progr easy to. get in and out of. Repair prices seem to be fair and reasonable. Diana is fantastic and great at keeping us updated about our vehicles progress. More

Thanks to Lance Mauck he made my experience there a grateful one. I am a diabetic and as I arrived there my sugar went low. Thanks to Lance he checked on me more than once. I wasn't in my right mind so grateful one. I am a diabetic and as I arrived there my sugar went low. Thanks to Lance he checked on me more than once. I wasn't in my right mind so I didn't get my oil leak fixed. I do want to get back there to get it done. Lance you were the best! I was there for an oil change and they found a leak. More

Last minute notice. Diane got me right in. Very good service as usual. Will continue to get vehicles serviced by them and always ask for Diane. service as usual. Will continue to get vehicles serviced by them and always ask for Diane. More

Very professional, friendly, quick service. A nice and clean facility to enjoy a quick snack, coke, or coffee while you are waiting on your vehicle. clean facility to enjoy a quick snack, coke, or coffee while you are waiting on your vehicle. More

Service was done on time and getting an appointment happened the next day. Everyone that I talked to was very polite and let me now what they were going to do. I will be back and thanks for the service happened the next day. Everyone that I talked to was very polite and let me now what they were going to do. I will be back and thanks for the service. Dave Groover More

Brooks was very helpful. I was scheduled for a oil change and tire rotation but I forgot to let them know that I had a tire that was losing air. I asked her to check it out and she was able to get it repaire and tire rotation but I forgot to let them know that I had a tire that was losing air. I asked her to check it out and she was able to get it repaired for me. She kept me informed every step of the way. Great place will be going back in the future! More