Champion Chevrolet of Avon - Service Center

Exceptional customer service from Brooks Barrick and Jim Schrage. We had taken our 2019 Bolt EV to Andy Mohr Chevrolet for it's battery replacement. Upon getting our car back, it was obvious that th Schrage. We had taken our 2019 Bolt EV to Andy Mohr Chevrolet for it's battery replacement. Upon getting our car back, it was obvious that the battery coolant lines were full of air (sounded like a coffee pot when battery conditioning and the coolant container under the hood bubbled when battery conditioning was active). Andy Mohr Chevrolet refused to acknowledge there was a problem and sent us away. We contacted GM's EV Concierge, which lead us, via the local District Manager, to be redirected to Champion of Avon. From the very first moment arriving at the dealership to our departure, Jim Schrage and Brooks Barrick were exceptionally attentive and helpful, and friendly, keeping up communication with us, providing a loaner, and providing great follow-up (letting us know we needed a few new tires soon and quoting a very reasonable price for like replacements). We highly recommend Champion of Avon to take care of your Chevrolet, and will not be visiting any other area dealership for servicing our current Bolt EV, nor when it comes time to trade to another vehicle. Five Stars. More

Great service! On time and knowledgeable staff. Brooks was very helpful in explaining my needs. was very helpful in explaining my needs. More

Quick service! Got me in and out and Bruce was super friendly! Thank you as always! friendly! Thank you as always! More

Good people always take good care of me, they have taken care of my Camaro and Silverado care of my Camaro and Silverado More

Purchased my Malibu new from Champion of Avon and all servicing has been performed by this dealership and service department. Been over 3 years now and 5 Stars is my rating but would be 10 Stars combin servicing has been performed by this dealership and service department. Been over 3 years now and 5 Stars is my rating but would be 10 Stars combined with a Blue Ribbon if offered as the Service Rating. I have been very pleased with my purchase and subsequent servicing visits. Kudos to whomever hired Joshua Nicholl, Diana Adams-Carter and Brooks Barrick! Each employee exhibits great customer service ~ Excellent, Quality, Wonderful, are terms describing the knowledge and performance of the job Josh, Diana and Brooks provide. A definite PLUS is the complimentary car wash with each scheduled service received! More

We found these guys after being dissatisfied with another local Chevy dealer. We think they’re great. This is our place. local Chevy dealer. We think they’re great. This is our place. More

I had an unplanned leak of a red fluid so I called. They thought I should bring it over soon. Upon arrival Bruce greeted me and listened to my story. He went forward and immediately stated "I smell coolant" thought I should bring it over soon. Upon arrival Bruce greeted me and listened to my story. He went forward and immediately stated "I smell coolant". He was right! Upon inspection they found a major leak at the main water pump bearing. They replaced the pump and thermostat, topped of coolant plus I had them do routine oil, lube and filter. Bruce communicated with me often, informing me of progress and expected costs. Well done Service Team! More

Champion Chevrolet staff was courteous and worked in a very timely fashion. In the midst of extraordinary stress, I was able to get my battery replaced quickly and at a very fair price. Thank you to the e very timely fashion. In the midst of extraordinary stress, I was able to get my battery replaced quickly and at a very fair price. Thank you to the entire team. More

Just an oil change. Everyone is nice and the service was fast. Frank Ferree is super pleasant fast. Frank Ferree is super pleasant More

I own a Buick and needed service before leaving for FL. Could not get a Buick appointment until Jan. Champion got me scheduled in less than 2 weeks. I have 100,000 miles on a 2013 Enclave. Needed front Could not get a Buick appointment until Jan. Champion got me scheduled in less than 2 weeks. I have 100,000 miles on a 2013 Enclave. Needed front brakes replaced, ac service, transmission flush and engine tuneup. All performed timely and at a reasonable price. Very friendly and helpful. Will definitely be back. More