Champion Chevrolet of Avon

I purchased a used Corvette from Dugan. I'm a Canadian and had been searching for almost 2 years. When I contacted Dugan I corresponded with Jennifer Lee from their internet marketing and then was met by and had been searching for almost 2 years. When I contacted Dugan I corresponded with Jennifer Lee from their internet marketing and then was met by Gary Thompson (sales) at the airport. I was introduced to the owner, JR Dugan. The car was already up on a jack in the shop so I could check it out - a mechanic came over to lend me a flashlight. I ended up have a lot of correspondance with Rusty Lasley - the finance guy. We made the deal on December 13th 2011. The car got to me in Canada about a month later. The hold was getting the wire transfers of money set up and cross border logistics; certainly not Dugan's team that delayed this. They were very patient. We had a little glitch in getting the second remote / key fob to me but Dugan made sure all was right in the end. These guys are good!. Everyone has been so professional, responsive and courteous to deal with They're honest, deal straight, have great values as a company and have left me wishing they were in my home town in Canada. I may just drive to Dugan for Servicing this summer. By the way, the car is excellent. I'll proudly keep that Dugan sign on the back of my 'Vette! More

Gary worked very hard to get me the deal that I was looking for. He gave me several options to choose from and explained each one in detail. He went out of his way to make sure I was happy with the p looking for. He gave me several options to choose from and explained each one in detail. He went out of his way to make sure I was happy with the purchase. I have bought many cars from Gary and Dugan Chevrolet and will always get my cars from them. More

After our first visit with Aaron, I specifically went back to buy from him because out of all the salespeople we visited, he was the most thorough and didn't use jargon. He seemed to find that perfect ba back to buy from him because out of all the salespeople we visited, he was the most thorough and didn't use jargon. He seemed to find that perfect balance of respecting the customer while assuming the customer knows nothing. He even stayed late to accommodate our schedule and never rushed us through the delivery. He remained very neutral and the husband and I disagreed, and he worked hard to find the car I wanted when I didn't settle for one on the lot. I will recommend him & Dugan to anyone looking for a new vehicle! More

I can not begin to say enough great things about these two people. Both Tom and Laura take the time to explain everything. This is the 4th car we have purchased from them and will never think twice abou two people. Both Tom and Laura take the time to explain everything. This is the 4th car we have purchased from them and will never think twice about using a different dearlership. It is a little out of the way for my wife and I, but with the service that they offer it is well worth the time to do business with them. They make you feel welcome and never talk down to a customer. They are the true meaning of "Outstanding Customer Service!" So do yourself a favor and go to Dugan and ask for Tom or Laura for your next purchase. More

My biggest gripe is with the salesperson, Tom Belledin. He was impersonal, arrogant, and rude. He did not listen to what we needed, and he was excessively pushy. He told us he had a network of 2200 peopl He was impersonal, arrogant, and rude. He did not listen to what we needed, and he was excessively pushy. He told us he had a network of 2200 people and had sold thousands of cars. This to me means he did not need my business, so I took it elsewhere. Also, this dealer only had 1 car (specifically an automatic Cruze LS) on the lot when their competitor had at least 10+. I have used their service department before and have no complaints there. I will not buy any cars from here but I will get them serviced here. More

We LOVE Dugan..They are extremely professional, and the best dealership that we have ever delt with! We have been Dugan customers for years and will continue to be Dugan customers! Gary Thompson is by far best dealership that we have ever delt with! We have been Dugan customers for years and will continue to be Dugan customers! Gary Thompson is by far the absoluet BEST salesman ever!! More

Dugan's service department is top notch. Their mechanics have the skills to do the job right. I'm always impressed by the quality of the work I receive on my 2008 Uplander. A very happy customer. have the skills to do the job right. I'm always impressed by the quality of the work I receive on my 2008 Uplander. A very happy customer. More

The sales associates were pleasant and helpful.Upon arriving there was a saleman that offered immediate assistance.Gary answered all of our questions.Best of all we never felt pressured to make a deci arriving there was a saleman that offered immediate assistance.Gary answered all of our questions.Best of all we never felt pressured to make a decision.The atmosphere in the showroom was relaxing and comfortable. More

I had been in a wreck and totaled my car, so car hunting was very nerve-racking for me. Aaron met me at the door, and started zeroing in on what I needed. He was very kind and very personable. He drove c was very nerve-racking for me. Aaron met me at the door, and started zeroing in on what I needed. He was very kind and very personable. He drove cars up to the office for me to see; he listened to what I decribed that I was looking for. And, we found a car, he walked me through the process of financing, etc. I'm very happy with the choice that I made, very happy with Dugan, and very happy with Aaron. More

Very friendly. Dugan is a great place to buy a new car. They helped me get my new car with no problems. If you are in search of a new car Dugan is the place to go!!! They helped me get my new car with no problems. If you are in search of a new car Dugan is the place to go!!! More